Questions & Answers

Q: QuestionDoes this phone have mobile hotspot capability?

• A:Answer Yes, this phone has mobile hotspot capability.

Q: QuestionDoes this phone have a headphone jack?

• A:Answer Yes, this phone has a headphone jack.

Q: QuestionIs the phone water resistant?

• A:Answer Yes, this phone is water resistant.

Q: QuestionWhat is the capacity of this phone's battery?

• A:Answer The battery capacity of this phone is 5000 milliampere hours.

Q: QuestionWhat is the refresh rate of the phone's screen?

• A:Answer The screen refresh rate of this phone is 90Hz.

Q: QuestionWhat is the screen resolution of this phone?

• A:Answer The screen resolution of this phone is 2340 x 1080.

Q: QuestionCan I use this phone with an AT&T prepaid plan?

Asked 7 hours ago by Anonymous.

Q: QuestionHow can I transfer over all of my info from my older Samsung phone?

Asked 7 months ago by JR.

• A:Answer Hey JR, thank you for reaching out to us with your question about the Samsung Galaxy A16. By doing a full data backup on your device, you can use Smart Switch with the devices plugged in through the USB-C data cable you will receive to transfer all of your data. We have an article available online to help you with this titled "Transfer content with Samsung Smart Switch". We also have our team of experts available to assist you if you experience any frustrations during the process. Thank you for being a Samsung customer. -Elizabeth

  Answered 4 months ago by Samsung

  
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