Questions & Answers

Q: QuestionCan this phone work in Egypt

Asked 8 months ago by Mike.

This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black

• A:Answer Hi Mike, thank you for taking the time to ask us your question about the Samsung Galaxy A16. The advertised Galaxy A16 is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. We suggest reaching out to Support if you have any other questions for us. Thanks for being a valued Samsung customer. - Debra

  Answered 8 months ago by Samsung

  
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Q: QuestionCan I get Galaxy a16 with 64Mbytes ? I have a price quote from Samsung.

Asked 8 months ago by A16q.

This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black

• A:Answer Hey there A16q, thank you for taking the time out of your day to ask us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 5G offers 128GB of storage with 4GB of RAM. If you have any other questions, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra

  Answered 8 months ago by Samsung

  
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Q: QuestionIs this phone compatable with consumer cellular?

Asked 9 months ago by Bill.

This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black

• A:Answer Aloha Bill, thank you for asking us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to reach back out to Support if you have any other questions for us. Thanks for being a staunch Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
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Q: Questionhi...how much is the charge to transfer data from old Samsung phone to the new Samsung A16 when purchased there at Best Buy on sale now for $175?

Asked 9 months ago by inquizitive.

This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black

• A:Answer Greetings Inquizitive, thanks for asking us your question about the Samsung Galaxy A16. Samsung Smart Switch facilitates the transfer of various data types including contacts, calendar, messages, photos, music, videos, call logs, memos, alarms, and Wi-Fi settings. It's a free mobile app and computer software designed to transfer data between Samsung Galaxy devices or from other devices like iPhones and other Android phones. If you have any other questions, please feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
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Q: QuestionIs GSM phone that will work in India?

Asked 10 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black

• A:Answer Hi there, thank you for asking us your question about the Samsung Galaxy A16. Yes, the advertised unlocked Galaxy A16 (U.S. version) is GSM capable. This device is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have additional questions or if you would like further assistance, let us know by contacting Support. Thanks for being a steadfast Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
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Q: QuestionWill , this phone work with AT&T prepaid

Asked 10 months ago by Susie.

• A:Answer Greetings Susie, thanks for asking us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, US Cellular, and Verizon. If you have any other questions, please feel free to contact Support. Thank you for being a dedicated Samsung customer. - Debra

  Answered 10 months ago by Samsung

  
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Q: QuestionDoes this phone work with the carrier Tello?

Asked 10 months ago by EmawR.

This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black

• A:Answer Boost Mobile

  Answered 2 months ago by Anonymous

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Q: QuestionCould you tell me if this phone will work with Caribbean Phone service Digicel. And would I be able to Use my AT&T sim card and a Digicel sim card and switch between the two.

Asked 1 year ago by Stev.

This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black

• A:Answer I have no idea! Call Samsung Customer Service. 1-800-726-7864

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionWhat are the outside measurements of this phone?

Asked 1 year ago by Jim.

This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black

• A:Answer Hi Jim, thanks for asking us your question about the Samsung Galaxy A16. The Main Display Size of the Galaxy A16 is - 169.1mm (6.7" full rectangle) / 164.5mm (6.5" rounded corners). Feel free to reach back out if you have any other questions. Thanks for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: Questionwill this work with tracfone?

Asked 1 year ago by cat.

This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black

• A:Answer Yes

  Answered 1 year ago by MichaelG

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Q: QuestionIs this the U.S. or international version?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black

• A:Answer It is a US version unlocked, it would work internationally as well.

  Answered 1 year ago by Nomad1Verified Purchase

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Q: QuestionI have an A71 that suddenly locked up and asked for a password which it never had. I am locked out of all my data. I see the A16 will accept my old data IF the locked phone will allow it. I don't want to pay for a repair just to unlock the A71.

Asked 7 months ago by Michael.

This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black

• A:Answer My phone locked up for no apparent reason and i went to the Geek Squad for help. The phone was taken into the back for someone else to look at. When returned, the young lady I gave my phone to had no explanation as to what the problem was. Someone i know suggested Gemini, the new built in feature in Samsung phones may be the problem. My phone akways runs very hot btw

  Answered 7 months ago by Anonymous

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Q: QuestionDoes the galaxy A16 work with Assurance wireless?

Asked 8 months ago by GSTR.

This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black

• A:Answer Hello GSTR, thank you for asking us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions for us, feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra

  Answered 8 months ago by Samsung

  
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Q: QuestionDoes this phone work with US Mobile?

Asked 8 months ago by JannieR.

This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black

• A:Answer Hey there JannieR, thank you for asking us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to reach out to Support if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra

  Answered 8 months ago by Samsung

  
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Q: QuestionHi, I plan to take this to my travels internationally to India. Does it work their with Airtel (local carrier on GSM). Thank you

Asked 11 months ago by VDARA.

This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black

• A:Answer Good day VDARA, thanks for taking the time to ask us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out to the compatible carrier of your choosing to inquire if this device would have international service rendered. Feel free to contact Support if you have additional questions for us. Thanks for being a valued Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionHello, Does it work with a new sim in india. Thank you.

Asked 11 months ago by Anonymous.

• A:Answer Hey there, thanks for taking the opportunity to ask us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is the U.S. version of this device. It is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, US Cellular, and Verizon. Let us know if you have any other questions for us by contacting Support. Thank you for being a faithful Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionDoes this phone work with Spectrum. I see where you have listed almost all providers but not spectroum

Asked 11 months ago by dotty.

• A:Answer Good day Dotty, thank you for asking us your question about the Samsung Galaxy A16. That's a great question! We show that the advertised Galaxy A16 is compatible with the following carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, US Cellular, and Verizon. Let us know if you have additional questions by reaching out to Support at your leisure. Thanks for choosing Samsung! - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionI have an existing account with Metro at T-Mobile but I was wondering if I can keep my same number my phone number I have an old Samsung A13

Asked 1 year ago by Kim.

• A:Answer This does not apply to me.

  Answered 1 year ago by JoseR

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Q: QuestionWill this phone work with Spectrum Mobile?

Asked 1 year ago by Nelliebelle54.

This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black

• A:Answer Yes, but I needed to use the SIM card from an active Spectrum phone.

  Answered 1 year ago by NateVerified Purchase

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