A:AnswerMy phone locked up for no apparent reason and i went to the Geek Squad for help. The phone was taken into the back for someone else to look at. When returned, the young lady I gave my phone to had no explanation as to what the problem was.
Someone i know suggested Gemini, the new built in feature in Samsung phones may be the problem. My phone akways runs very hot btw
A:AnswerHey there JannieR, thank you for asking us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to reach out to Support if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra
A:AnswerHey there, thanks for taking the opportunity to ask us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is the U.S. version of this device. It is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, US Cellular, and Verizon. Let us know if you have any other questions for us by contacting Support. Thank you for being a faithful Samsung customer. - Debra
A:AnswerGood day Dotty, thank you for asking us your question about the Samsung Galaxy A16. That's a great question! We show that the advertised Galaxy A16 is compatible with the following carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, US Cellular, and Verizon. Let us know if you have additional questions by reaching out to Support at your leisure. Thanks for choosing Samsung! - Debra
A:AnswerAlmost certainly: (1) Consumer Cellular uses the AT&T network, so phones compatible with one should be compatible with the other; (2) Consumer Cellular sells this phone (although they charge more).
A:AnswerHi there Susie, thanks for asking us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is compatible with 2G GSM- GSM850, GSM900, DCS1800, and PCS1900; 3G UMTS - B1(2100), B2(1900), B4(AWS), B5(850), and B8(900); 4G FDD LTE -B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B12(700), B13(700), B14(700), B20(800), B25(1900), B26(850), B28(700), B29(700), B30(2300), B66(AWS-3), and B71(600); 4G TDD LTE - B38(2600), B39(1900), B40(2300), B41(2500), and B48(3600); 5G FDD Sub6 - N2(1900), N5(850), N25(1900), N66(AWS-3), and N71(600); and 5G TDD mmWave - N41(2500), N77(3700), and N78(3500). If you have any other questions for us, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra
A:AnswerGood day Sharon, thank you for taking the time to ask us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is the U.S. version of this device It is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to reach out to Support if you have additional questions. Thank you for being a valued Samsung customer. - Debra
A:AnswerHey there Jen, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A15 is compatible with the following wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Please feel free to contact Support if you think of any other questions you may have for us. Thank you for being a valued Samsung customer. - Debra
A:AnswerThis is not an answer. But the two answers to this question contain the opposite information. It is critical for me to know whether this phone contains eSim or I have to return it immediately.
A:AnswerSalutations G, thanks for taking the time out of your busy schedule to ask us your question about the Samsung Galaxy A16. The advertised unlocked (U.S. version) Galaxy A16 is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to reach back out if you have any other questions. Thank you for being a steadfast Samsung customer. - Debra