A:AnswerHowdy Chris, thank you for taking the time to ask us your question about the Samsung Galaxy A16. Yes, the advertised US version of the Galaxy A16 5G is typically compatible with hearing aids that support the Audio Streaming for Hearing Aids (ASHA) standard. If you have any other questions, please feel free to contact Support at your leisure. Thanks for being a loyal Samsung customer. - Debra
A:AnswerHi Cruz, thanks for taking the time out of your day to reach out about the Samsung Galaxy A16. We recommend reaching out to Metro PCS to inquire if your account will be assessed any fees for swapping out your devices. If you have any other questions, feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
A:AnswerGreetings Dj, thank you for finding the time to ask us your question about the Samsung Galaxy A16. You can use Samsung Smart Switch to transfer your content to your device. Feel free to check out, "Use Samsung Smart Switch to transfer content with your PC or Mac" if you would like to learn more. If you would like any further assistance afterward, do not hesitate to reach out to Support. Thank you for being a loyal Samsung customer. - Debra
A:AnswerGood day Keoni, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is the U.S. version of this device. It is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out to the compatible carrier of your choice to inquire if this device would be functional in the Philippines. Feel free to reach out to Support if you have additional questions. Thanks for being a loyal Samsung customer. - Debra
A:AnswerHowdy Mica, thank you for asking us your questions about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 (U.S. version) is a new device that is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have additional questions or if you would like any further assistance, do not hesitate to reach out to Support. Thanks for being a devoted Samsung customer. - Debra
A:AnswerHello Lily, thank you for finding the time out of your day to ask us your question about the Samsung Galaxy A16. Unlocked devices will not include a SIM card when purchased. You can reach out to your compatible carrier to request a physical SIM or eSIM. Let us know if you have additional questions by reaching out to Support. Thank you for being a valued Samsung customer. - Debra
A:AnswerHi there Jade, thanks for taking the time to ask us your question about the Samsung Galaxy A16. No, the advertised Galaxy A16 is the U.S. version of this device. If you have any other questions, feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
A:AnswerTo ship Galaxy A16 & A14 phones internationally with lithium batteries, you need a Safety Data Sheet (SDS/MSDS) showing the battery’s UN3481 classification, hazard class, and transport instructions. Contact Samsung support or your carrier’s dangerous goods team to get this document or a compliant substitute
A:AnswerHello there Aminul, thanks for asking us your question about the Samsung Galaxy A16. The advertised Galaxy A16 is the U.S. version of this device. It is Unlocked for the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, US Cellular, and Verizon. If you have any other questions, feel free to contact Support. Thanks for choosing Samsung! - Debra
A:AnswerGood day Angel, thanks for asking us your question about the Samsung Galaxy A16. Yes, the Galaxy A16 phone does have the Wi-Fi calling feature which allows you to make and receive calls using a Wi-Fi network instead of your cellular network. If you have additional questions, feel free to contact Support. Thank you for being a steadfast Samsung customer. - Debra
A:AnswerHey there Girlalamode, thanks for taking the time to ask us your questions about the Samsung Galaxy A16. Yes, the Galaxy A16 can perform a variety of functions when utilizing Wi-Fi only, however, you would be unable to make calls or send SMS texts without a cellular connection. If you have any other questions, do not hesitate to contact Support. Thank you for being a valued Samsung customer. - Debra
A:AnswerHey JD, thanks for asking us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have additional questions by contacting Support. Thank you for being a steadfast Samsung customer. - Debra
A:AnswerAloha Jake, thank you for asking us your question about the Samsung Galaxy A16. Yes, the advertised unlocked Galaxy A16 is a brand-new device. If you have additional questions, please feel free to contact Support. Thank you for being a faithful Samsung customer. - Debra
A:AnswerHey Travel, thanks for asking us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is the U.S. version of this device. It is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. We suggest reaching out to the carrier of your choosing to inquire if this device would be fully functional while in Israel. If you have any other questions, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra
A:AnswerHi Deb, thanks for asking us your question about the Samsung Galaxy A16. The number of people who can participate in a group text thread depends on the type of messaging used. For instance, RCS group chats in Google Messages can support up to 100 participants, while standard SMS/MMS group chats are typically limited to 20-25 participants. If you have any other questions, feel free to contact Support. Thank you for being a loyal Samsung customer. - Debra