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Questions & Answers

Your price for this item is $169.99
Page Showing 101-120 of 212 questions
  • QuestionDoes this phone come with a SIM card, or do I have to purchase a new SIM card separately? Thanks!

    Asked by Rach.

    • Answer Howdy Rach, thank you for asking us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G will not include a SIM card with purchase. A physical SIM card or an eSIM will be provided to you via your compatible wireless carrier. If you have additional questions, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionIf I buy this US Verison of this phone can I get Service with a Brazilian phone service if the phone is unlocked?

    Asked by Blaine.

    • Answer Hi Blaine, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy A16. The advertised U.S. version of the unlocked Galaxy A16 is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. We suggest reaching out to a compatible carrier to inquire if this device would be fully functional while in Brazil. Feel free to contact Support if you have any other questions. Thanks for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs this a GSM international Version?

    Asked by Blaine.

    • Answer Salutations Blaine, thank you for taking the time to ask us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G works well on the following networks: 2G GSM - GSM850, GSM900, DCS1800, PCS1900; 3G UMTS - B1 (2100), B2 (1900), B5 (850), B8 (900); 4G FDD LTE - B1 (2100), B2 (1900), B3 (1800), B4 (AWS), B5 (850),B7 (2600), B12 (700), B13 (700), B20 (800), B28 (700), B66 (AWS-3); 4G TDD LTE - B38 (2600), B39 (1900), B40 (2300), B41 (2500), B48 (3600); 5G FDD Sub6 - N2 (1900) , N5 (850), N66 (AWS-3); and 5G TDD mmWave - N41 (2500), N77 (3700), N78 (3500). If you have additional questions, please do not hesitate to contact Support. Thanks for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionWill it work in asian countries using there local network provider?

    Asked by Orihime.

    • Answer Hey Orihime, thank you for taking the opportunity to ask us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G is compatible with the following networks: 2G GSM - GSM850, GSM900, DCS1800, PCS1900; 3G UMTS - B1 (2100), B2 (1900), B5 (850), B8 (900); 4G FDD LTE - B1 (2100), B2 (1900), B3 (1800), B4 (AWS), B5 (850),B7 (2600), B12 (700), B13 (700), B20 (800), B28 (700), B66 (AWS-3); 4G TDD LTE - B38 (2600), B39 (1900), B40 (2300), B41 (2500), B48 (3600); 5G FDD Sub6 - N2 (1900) , N5 (850), N66 (AWS-3); and 5G TDD mmWave - N41 (2500), N77 (3700), N78 (3500). This U.S. version of the Galaxy A16 5G is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have any other questions for us, please feel free to reach out to Support. Thanks for being a staunch Samsung customer. - Debra

      Answered by Samsung

  • Questionwork with mint mobile

    Asked by Pryd.

    • Answer Definitely, I have mint.

      Answered by ManuelP

  • QuestionWill this phone work with India Sim card of Airtel network?

    Asked by AK.

    • Answer Yes as i have my airtel line in it and it is working fine

      Answered by DaphineA

  • QuestionCan it be used on spectrum since it’s unlocked

    Asked by John.

    • Answer Greetings John, thank you for asking us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, US Cellular, and Verizon. Please do not hesitate to reach out to Support with any other questions you may have. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionI want to use it as a camera and make videos will this possible without a carrier.

    Asked by RJ.

    • Answer Using the camera has nothing to do with the carrier. I have an older phone, without a sim card and use it to take pix.

      Answered by ManuelP

  • Questioncan I download a compass on this A16 model?

    Asked by Anonymous.

    • Answer Good day, thank you for asking us your question about the Samsung Galaxy A16 5G. The Edge panels feature a variety of customizable panels that can be accessed from the edge of the screen. Edge panels can be used to access apps, tasks, and contacts, as well as check news, sports, and other information. After enabling the Tools panel, you can access the built-in compass by swiping the handle on the edge of your screen and then swiping through the available panels to find the compass tool. If you have any other questions, feel free to reach out to Support. Thanks for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • QuestionWill this phone work with Visible?

    Asked by Barbara.

    • Answer Good day Barbara, thanks for asking us your question about the Samsung Galaxy A16 5G. That's a good question! The advertised unlocked Galaxy A16 5G is compatible with the following wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have additional questions for us, feel free to contact Support. Thanks for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan I use this cellphone overseas in another country? with a sim card?

    Asked by Yayi.

    • Answer Hello Yayi, thank you for asking us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 is the U.S. version of this device. It is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, US Cellular, and Verizon. We recommend reaching out to the compatible carrier of your choosing to inquire if this device would have service rendered while in country that is outside of the U.S. Let us know if you have any other questions for us by contacting Support. Thanks for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionI brought this phone on the 8/06/25. I am still wating for my phone to be delivered.. order number BBYOL807077264065 DONNA YOUNG

    Asked by Anonymous.

    • Answer Entrega imediata

      Answered by AmilcardejesusC

  • QuestionIs this phone compatible with Samsung watch

    Asked by Anonymous.

    • Answer Hello there, thanks for asking us your question about the Samsung Galaxy A16 5G. Since it’s a Samsung product, a Galaxy phone will have the most compatibility options. Check out, "Samsung Galaxy smart watch and phone compatibility" to see if your particular Galaxy Watch is compatible with your Galaxy smartphone. Feel free to reach out to Support if you have additional questions for us. Thanks for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionI want to use this phone in Uganda for MTN and Airtel. What is the frequency band support?

    Asked by Ottawak.

    • Answer I havn't used MTN or Airtel but i can say that this phone picks up 2G through 5G networks with ease. Great connectivity, super fast. I have owned high end phones, and this one can keep up. Definately worth the money.

      Answered by Anonymous

  • QuestionI can't set up this phone.it asked for password. It is unlocked phone. I need this phone activation.please help me.

    Asked by Sue.

    • Answer Hardware and software are 2 different thing on these products, phone may be unlocked to be used with any carrier, however if you do not remember your gmail pasqord, has nothing to do with device performance or functions if you choose to cr3ate a new gmail user, your cloud information will remain under the older gmail and won't be moved to this phone

      Answered by EnriquecS

  • QuestionWill this phone work on Pure Talk? Thanks

    Asked by Android429.

    • Answer Hi Android426, thanks for asking us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to contact Support if you have additional questions. Thank you for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes this phone allow the download of the app Good Lock off the Galaxy Store?

    Asked by Amy.

    • Answer Salutations Amy, thanks for taking the time to ask us your question about the Samsung Galaxy A16 5G. Yes, it looks like the Good Lock app is compatible with the Galaxy A16 5G on the Google Play Store. If you have additional questions for us, feel free to contact Support. Thanks for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • Questioncan you text with a16

    Asked by Anonymous.

    • Answer Good day, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy A16 5G. Absolutely, the advertised Galaxy A16 5G is able to make/receive calls and text messages. If you have any other questions for us, feel free to reach out to Support. Thank you for being a cherished Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan this phone be used to make international calls

    Asked by Anonymous.

    • Answer Hello there, thank you for finding the available time out of your day to ask us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G is capable of making international calls, however, its functionality and any potential international calling plans and/or features depend on the carrier you use with the phone. If you have additional questions for us, feel free to contact Support at your leisure. Thanks for being a Staunch Samsung customer. - Debra

      Answered by Samsung