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  • QuestionDoes i have a headphone jack?

    Asked by JohneK.

    • Answer Aloha John2753, thanks for taking the time out of your busy day to ask us your question about the Samsung Galaxy A16 5G. No, the advertised Galaxy A16 does not have a 3.5mm headphone jack, however, you can utilize a USB-C to 3.5mm adapter to listen to your content, if you choose. Let us know if you have any other questions for us by contacting Support. Thanks for being a steadfast Samsung customer. - Debra

      Answered by Samsung

  • QuestionThe boxed phone included charger cable has only the phone hole plug on both ends. Shouldn't there be a male usb plug on one end?

    Asked by bob.

    • Answer you plug it into a brick, its not included. just the cord. I have it in my LG brick fast charge. happy with the phone itself & got 1 for my son & myself.

      Answered by notagoodbestbuyday

  • QuestionWill this work with xfinity mobile?

    Asked by Paul.

    • Answer Yes, after 2 or 3 different Android phone, and even the open box A15 from Best Buy. So far, my wife's A6 5G and mine A23 5G both work like a champ with Xfinity Network.

      Answered by Anonymous

  • QuestionCan I link it with Metro PCS?

    Asked by Anonymous.

    • Answer Good day, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy A16. Yes, the advertised unlocked Galaxy A16 is compatible with Metro by T-Mobile as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions for us, do not hesitate to reach back out. Thank you for being an unwavering Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes this a16 have a headphone jack because in the specs they said it has a headphone jack

    Asked by ZEUS.

    • Answer No

      Answered by Anonymous

  • QuestionIs this a new phone

    Asked by Monty.

    • Answer Hey Monty, thank you for asking us your question about the Samsung Galaxy A16 5G. Yes, the advertised Galaxy A16 5G is a new device. If you have any other questions for us or if you would like any further assistance, please feel free to reach out to Support at your leisure. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes this phone have easy mode for senior?

    Asked by G.

    • Answer Good day G, thanks for asking us your question about the Samsung Galaxy A16 5G. Yes, the advertised Galaxy A16 5G offers an easy mode layout which has larger text and icons, making for a more straightforward visual experience. You can switch between the default screen layout and a simpler layout. If you have additional questions for us, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes this phone have face recognition for opening up spps

    Asked by Anonymous.

    • Answer Greetings, thank you for finding the opportunity to ask us your question about the Samsung Galaxy A16 5G. Yes, the advertised Galaxy A16 5G offers face recognition which can be used for unlocking your device, for authorizing purchases, and signing in to apps. Feel free to contact Support if you have any other questions for us. Thank you for being a trustworthy Samsung customer. - Debra

      Answered by Samsung

  • Question(3) Questions: 1) Did not see US Mobile in the carrier list. Will it work w/US Mobile? 2) Does the Geomagnetic sensor enable use of an E-Compass app? 3) Do you have any models with built-in FM Radio function? Thx.

    Asked by Dilbert.

    • Answer Aloha Dilbert, thank you for taking the time out of your day to ask us your questions about the Samsung Galaxy A16 5G. The advertised Galaxy A16 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. We suggest reaching out to U.S. Mobile to direct your question regarding compatibility with their network. Yes, this device offers a magnetometer sensor which allows this device to function as a compass. The Galaxy A16 5G does not offer FM radio capability at this time. Feel free to reach out to Support if you have any other questions for us. Thanks for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionDoes this phone come with a sim card

    Asked by Aria.

    • Answer This phone has an e-Sim card but there's also a slot to insert a physical Sim card.

      Answered by British

  • QuestionDoes this phone come with 8GB RAM

    Asked by Vivek.

    • Answer The US release Galaxy A16 has 4gb of ram, while the international release has up to 6gb or 8gb of ram.

      Answered by StephenT

  • QuestionWhere is the phone jack outlet? There are only 2 slots at the bottom, 1 for "C" charging and 1 more which is not identified? Is the second 1 to the right the headphone jack?

    Asked by Ampman.

    • Answer Howdy Ampman, thanks for taking the time to ask us your questions regarding your Samsung Galaxy A16 5G. The bottom edge of your phone features one USB-C port, one microphone hole, and a speaker. To use traditional wired headphones, you will need to plug a USB-C to 3.5mm adapter into the charging port. You can also utilize USB-C Earphones that connect directly to the charging port. Hope that helps! If you have additional questions, please contact Support. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionWhere is the phone jack located? Only 1 other miniature type opening next to charging port, is this the headphone port?

    Asked by Ampman.

    • Answer Good day Ampman, thanks for reaching out with your question about the Samsung Galaxy A16 5G. The Samsung Galaxy A16 5G does not have a physical 3.5mm headphone jack. Instead, you can use the USB Type-C charging port on the bottom edge for all audio connections. If you have any other questions, please let us know by contacting Support at your leisure. Thank you for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs this phone compatible with a Galaxy Watch 7?

    Asked by Anonymous.

    • Answer Hi there, thank you for taking the time to ask us your question about the Samsung Galaxy A16 5G. Yes, the Galaxy Watch7 is compatible with the advertised Galaxy Watch7. Check out, "Samsung Galaxy smart watch and phone compatibility" if you would like to learn more. Reach out to Support afterward if you have additional questions. Thank you for being a steadfast Samsung customer. - Debra

      Answered by Samsung

  • QuestionTried to respond to prior question about availability of a manual, but see it added my question as a further answer. Debra; you say a manual is available, but where is it? If I could find it, I would not have asked if one existed.

    Asked by Anonymous.

    • Answer Hello again, thanks for reaching back out with your additional question regarding the Samsung Galaxy A16 5G. We, Samsung, currently offer video tutorials, interactive simulators, device manuals (including the Galaxy A16 5G), and software updates online. Please feel free to locate your manual under Support > Manuals and Software > Mobile > Galaxy A at your leisure. Hope that clears up any confusion you may have had! Feel free to reach back our if you have any other questions or contact Support directly. Thanks for choosing Samsung! - Debra

      Answered by Samsung

  • Questionspecs show android 14. android 16 is current version of my current phone. how difficult to upgrade to android 16

    Asked by bob.

    • Answer Super easy even for the "Not so tech Savy" ones such as myself!

      Answered by CrystalA

  • QuestionHello, since this is an Unlocked phone, can this be used with a phone carrier in Canada, such as Telus? Thank you.

    Asked by Maui.

    • Answer Hello Maui, thanks for asking us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G is the U.S. version of this device. It is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have additional questions for us, please do not hesitate to contact Support. Thanks for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionIs this phone compatible with PureTalk USA?

    Asked by Anonymous.

    • Answer yes

      Answered by CarolinaG

  • QuestionCan you use this phone international, Philippines to be specific? Can it be dual sim? Thanks

    Asked by Yhays.

    • Answer I was able use the phone oversees without any problem. It only has 1 SIM card slot. However you can use eSIM to add an additional number

      Answered by Abia

  • Questioncan i just insert my att sim card and go?

    Asked by hawk62.

    • Answer If you get the unlocked phone any carrier is compatible

      Answered by BuddahighXO