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Questions & Answers

$169.99
Page Showing 41-60 of 236 questions
  • Questionis there a warranty

    Asked by Cookie.

    • Answer Yes

      Answered by JuancarlosLeiva

  • QuestionHow long does a charge last?

    Asked by Zoe.

    • Answer An hour

      Answered by JasmineA

  • QuestionUsed phone or used phone. Does not say

    Asked by JamieS.

    • Answer New phone

      Answered by WendyS

  • QuestionIs this a new phone? Will a Mint sim work?

    Asked by amy.

    • Answer Yes. My Mint service transferred over seamlessly.

      Answered by RonP

  • QuestionWill this work with Xfinity mobile

    Asked by Anonymous.

    • Answer Howdy, thank you for reaching out with your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions for us, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes this phone work on the Assurance wireless network

    Asked by Rob.

    • Answer Yes

      Answered by ScottS

  • QuestionIs this phone E-SIM capable?

    Asked by alforsure.

    • Answer yes it is.

      Answered by JohnMuench

  • QuestionCan I use this phone in the Philippines for prepaid SIM

    Asked by Minnie.

    • Answer Howdy Minnie, thank you for asking us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G is the U.S. version of this device which is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Please reach out to a compatible carrier to inquire if this device would have service rendered while in the Philippines. Feel free to reach out to Support if you would like further assistance afterward. Thank you for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan this phone be used with WhatsApp

    Asked by Anonymous.

    • Answer Yes it can

      Answered by AnthonyD

  • Questioncan i use this phone in the philippines?

    Asked by deecee.

    • Answer Aloha Deecee, thank you for asking us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G is the U.S. version of this device. It is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out to a compatible carrier to inquire if this device would be functional in the Philippines. Feel free to contact Support if you have any other questions. Thank you for being a staunch Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan this phone be used in Europe?

    Asked by JEB0.

    • Answer Yes

      Answered by user822934

  • QuestionCan I vocally ask a question?

    Asked by Dules.

    • Answer yes

      Answered by ElaineZ

  • QuestionIs this phone compatible with xfinity

    Asked by Jj.

    • Answer The Samsung Galaxy A16 5G can work with Xfinity Mobile, but there are a few things to keep in mind. The phone needs to be unlocked if it was used with another carrier, and it should support the correct network bands for full compatibility. Once you confirm compatibility using Xfinity’s BYOD checker, you can proceed with activation. If there are any issues, contacting Xfinity support can help.

      Answered by Star

  • QuestionIs this phone compatible with Assurance wireless carrier?

    Asked by Rlm888.

    • Answer Greetings Rim888, thank you for taking the time to ask us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have any other questions by reaching out to Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs the international version of Galaxy A16 available at Best Buy?

    Asked by Chris.

    • Answer Salutations Chris, thank you for taking the time to ask us your question about the Samsung Galaxy A16 5G. The advertised Galaxy A16 5G is the U.S. version of this device. If you have any other questions for us or if you would like any further assistance, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionI buy this phone on September but voice very low and very bad every time i talk in phone I have to yell so they could hear me where I should call samsung or best buy

    Asked by Sahar.

    • Answer The sound quality on mine is, so far, substantially better than my old phone. The old one wasn't bad, but the A16 is much better.

      Answered by Richard

  • Questiondoes this work with tracfone

    Asked by me.

    • Answer No

      Answered by DebiB

  • QuestionI have a Samsung galaxy flip 5 that the whole screen went black…the front screen gives some data. We have consumer cellular as our provider. If I buy the galaxy a16 from the store could someone transfer all my data to the new phone, reconnect provider

    Asked by Jynx.

    • Answer Yes, Best Buy transfered all my Data and setup my provider. Not a problem.

      Answered by DebiB

  • QuestionDoes it have Smart things

    Asked by CynthiaM.

    • Answer Good day CynthiaM, thank you for asking us your question about the Samsung Galaxy A16 5G. Yes, the advertised Galaxy A16 5G is fully compatible with SmartThings. In fact, it comes with the app pre-installed for connecting and controlling various smart devices, allowing you to manage your smart home right from your phone using its built-in connectivity features like Smart View. If you have any other questions for us or if you would like any further assistance, please do not hesitate to reach out to Support at your earliest convenience. Thanks for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionWill this phone work with US Mobile?

    Asked by Doug.

    • Answer Hi there Doug, thank you for taking the time to ask us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have additional questions for us or if you would like further assistance, please feel free to reach out to Support at your leisure. Thanks for being a dedicated Samsung customer. - Debra

      Answered by Samsung