Main Content

Questions & Answers

$154.99
Save $15
Comp. Value: $169.99
Page Showing 41-60 of 225 questions
  • QuestionIs this phone compatible with xfinity

    Asked by Jj.

    • Answer The Samsung Galaxy A16 5G can work with Xfinity Mobile, but there are a few things to keep in mind. The phone needs to be unlocked if it was used with another carrier, and it should support the correct network bands for full compatibility. Once you confirm compatibility using Xfinity’s BYOD checker, you can proceed with activation. If there are any issues, contacting Xfinity support can help.

      Answered by Star

  • QuestionIs this phone compatible with Assurance wireless carrier?

    Asked by Rlm888.

    • Answer Greetings Rim888, thank you for taking the time to ask us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have any other questions by reaching out to Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs the international version of Galaxy A16 available at Best Buy?

    Asked by Chris.

    • Answer Salutations Chris, thank you for taking the time to ask us your question about the Samsung Galaxy A16 5G. The advertised Galaxy A16 5G is the U.S. version of this device. If you have any other questions for us or if you would like any further assistance, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionI buy this phone on September but voice very low and very bad every time i talk in phone I have to yell so they could hear me where I should call samsung or best buy

    Asked by Sahar.

    • Answer The sound quality on mine is, so far, substantially better than my old phone. The old one wasn't bad, but the A16 is much better.

      Answered by Richard

  • Questiondoes this work with tracfone

    Asked by me.

    • Answer No

      Answered by DebiB

  • QuestionI have a Samsung galaxy flip 5 that the whole screen went black…the front screen gives some data. We have consumer cellular as our provider. If I buy the galaxy a16 from the store could someone transfer all my data to the new phone, reconnect provider

    Asked by Jynx.

    • Answer Yes, Best Buy transfered all my Data and setup my provider. Not a problem.

      Answered by DebiB

  • QuestionDoes it have Smart things

    Asked by CynthiaM.

    • Answer Good day CynthiaM, thank you for asking us your question about the Samsung Galaxy A16 5G. Yes, the advertised Galaxy A16 5G is fully compatible with SmartThings. In fact, it comes with the app pre-installed for connecting and controlling various smart devices, allowing you to manage your smart home right from your phone using its built-in connectivity features like Smart View. If you have any other questions for us or if you would like any further assistance, please do not hesitate to reach out to Support at your earliest convenience. Thanks for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionWill this phone work with US Mobile?

    Asked by Doug.

    • Answer Hi there Doug, thank you for taking the time to ask us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have additional questions for us or if you would like further assistance, please feel free to reach out to Support at your leisure. Thanks for being a dedicated Samsung customer. - Debra

      Answered by Samsung

  • QuestionWill it work with a Verizon prepay phone plan?

    Asked by SusieQ.

    • Answer That's the kind of question you ask the plan support personnel. It's a very popular phone, so they'll know. ChatGPT says it will work.

      Answered by Richard

  • QuestionWill this phone be compatible to use with a sim outside US.

    Asked by Neko.

    • Answer Yes, this phone is compatible whit sim like México

      Answered by MarcoF

  • QuestionIs this phone compatible with PureTalk USA?

    Asked by Anonymous.

    • Answer ChatGPT says it will work.

      Answered by Richard

  • Questiondoes this phone support the following bands? 4G LTE: band 2, 4, 12, 71, 5, and 66 5G: Band N71, N41, N260, and N261 Also VoLTE?

    Asked by PaulG.

    • Answer Hello PaulG, thank you for asking us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G works well with the following networks: 2G GSM - GSM850,GSM900,DCS1800,PCS1900; 3G UMTS -B1(2100), B2(1900), B4(AWS), B5(850), B8(900); 4G FDD LTE - B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B12(700), B13(700), B14(700), B20(800), B25(1900), B26(850), B28(700), B29(700), B30(2300), B66(AWS-3), B71(600); 4G TDD LTE - B38(2600), B39(1900), B40(2300), B41(2500), B48(3600); 5G FDD Sub6 - N2(1900), N5(850), N25(1900), N66(AWS-3), N71(600); 5G TDD mmWave - N41(2500), N77(3700), N78(3500). If you have any other questions for us, please feel free to contact Support. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • Questiondoes the Samsung A16 5 come with a SIM?

    Asked by Patti.

    • Answer Good day Patti, thanks for taking the time to ask us your question about the Samsung Galaxy A16 5G. No, a SIM card will not be included with the purchase of this device. A physical Sim or an eSIM will be provided by the compatible carrier that you choose to render service to your device. If you have additional questions for us or if you would like any further assistance, please feel free to contact Support. Thanks for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionDoes this a16 have a headphone jack because in the specs they said it has a headphone jack

    Asked by ZEUS.

    • Answer Hello there SEUS, thanks for taking the time to ask us your question about the Samsung Galaxy A16 5G. Yes, the Galaxy A16 5G offers a USB Type-C ear jack. If you have any other questions for us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan you use this phone international, Philippines to be specific? Can it be dual sim? Thanks

    Asked by Yhays.

    • Answer Hello there Yhays, thank you for taking the time to ask us your question about the Samsung Galaxy A16 5G. The advertised US version of this device is compatible with the following US wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out to a compatible carrier to inquire if this device would be functional while outside of the US. If you have additional questions for us or if you would like further assistance, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionWill this work with t mobile

    Asked by HPPJR.

    • Answer Greetings HPPJR, thanks for taking the time to ask us your question about the Samsung Galaxy A16 5G. The advertised Galaxy A16 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have additional questions for us, do not hesitate to contact Support. Thanks for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs the A16 compatible with Spectrum Mobile?

    Asked by Vickie.

    • Answer Greetings Vickie, thanks for asking us your question about the Samsung Galaxy A16 5G. The advertised Galaxy A16 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have additional questions by contacting Support. Thanks for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionIs this phone compatible with Consumer Cellular? Thanks.

    Asked by Beekeeper.

    • Answer Howdy Beekeeper, thank you for asking us your question about the Samsung Galaxy A16 5G. The advertised Galaxy A16 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, US Cellular, Verizon, and Visible. If you have any other questions for us, please feel free to reach out to Support. Thanks for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionWill it work on straight talk prepaid

    Asked by Jess.

    • Answer Howdy Jess, thanks for taking the time to ask us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have additional questions for us, please feel free to reach out to Support. Thanks for being a staunch Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan I use in North Macedonia

    Asked by Anonymous.

    • Answer Hello there, thank you for taking the opportunity to ask us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G is the U.S. version of this device. It is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, US Cellular, Verizon, Visible. Let us know if you have additional questions by contacting Support at your earliest convenience. Thanks for being a loyal Samsung customer. - Debra

      Answered by Samsung