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Questions & Answers

Your price for this item is $199.99
Page Showing 61-80 of 160 questions
  • QuestionCan I use this cellphone overseas in another country? with a sim card?

    Asked by Yayi.

    • Answer Hello Yayi, thank you for asking us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 is the U.S. version of this device. It is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, US Cellular, and Verizon. We recommend reaching out to the compatible carrier of your choosing to inquire if this device would have service rendered while in country that is outside of the U.S. Let us know if you have any other questions for us by contacting Support. Thanks for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs this phone compatible with Samsung watch

    Asked by Anonymous.

    • Answer Hello there, thanks for asking us your question about the Samsung Galaxy A16 5G. Since it’s a Samsung product, a Galaxy phone will have the most compatibility options. Check out, "Samsung Galaxy smart watch and phone compatibility" to see if your particular Galaxy Watch is compatible with your Galaxy smartphone. Feel free to reach out to Support if you have additional questions for us. Thanks for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionI want to use this phone in Uganda for MTN and Airtel. What is the frequency band support?

    Asked by Ottawak.

    • Answer I havn't used MTN or Airtel but i can say that this phone picks up 2G through 5G networks with ease. Great connectivity, super fast. I have owned high end phones, and this one can keep up. Definately worth the money.

      Answered by Anonymous

  • QuestionI can't set up this phone.it asked for password. It is unlocked phone. I need this phone activation.please help me.

    Asked by Sue.

    • Answer Hardware and software are 2 different thing on these products, phone may be unlocked to be used with any carrier, however if you do not remember your gmail pasqord, has nothing to do with device performance or functions if you choose to cr3ate a new gmail user, your cloud information will remain under the older gmail and won't be moved to this phone

      Answered by EnriquecS

  • QuestionWill this phone work on Pure Talk? Thanks

    Asked by Android429.

    • Answer Hi Android426, thanks for asking us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to contact Support if you have additional questions. Thank you for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes this phone allow the download of the app Good Lock off the Galaxy Store?

    Asked by Amy.

    • Answer Salutations Amy, thanks for taking the time to ask us your question about the Samsung Galaxy A16 5G. Yes, it looks like the Good Lock app is compatible with the Galaxy A16 5G on the Google Play Store. If you have additional questions for us, feel free to contact Support. Thanks for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • Questioncan you text with a16

    Asked by Anonymous.

    • Answer Good day, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy A16 5G. Absolutely, the advertised Galaxy A16 5G is able to make/receive calls and text messages. If you have any other questions for us, feel free to reach out to Support. Thank you for being a cherished Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan this phone be used to make international calls

    Asked by Anonymous.

    • Answer Hello there, thank you for finding the available time out of your day to ask us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G is capable of making international calls, however, its functionality and any potential international calling plans and/or features depend on the carrier you use with the phone. If you have additional questions for us, feel free to contact Support at your leisure. Thanks for being a Staunch Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs this phone good for travel? I need to use it out of the country

    Asked by Dali.

    • Answer Hi there Dali, thanks for taking the time to ask us your question about the Samsung Galaxy A16 5G. The Galaxy A16 5G is the U.S. version of the device. It is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. We suggest reaching out to the carrier of your choosing to inquire about international service. If you have any other questions or if you would like any further assistance, please feel free to contact Support. Thanks for choosing Samsung! - Debra

      Answered by Samsung

  • Questionis it touch scr

    Asked by MotherGoose.

    • Answer Hello MotherGoose, thank you for taking the opportunity to ask us your question about the Samsung Galaxy A16. Yes, the advertised Galaxy A16 5G offers a touch screen display. If you have additional questions, please feel free to reach out to Support. Thanks for being a devoted Samsung customer.- Debra

      Answered by Samsung

  • Questionis it touch screen\

    Asked by MotherGoose.

    • Answer Greetings MotherGoose, thank you for finding the unobstructed time out of your day to ask us your question about the Samsung Galaxy A16. Absolutely, the advertised Galaxy A16 offers a touch screen display. If you have any other questions for us, do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra

      Answered by Samsung

  • QuestionI have a an activated TelCel (Mexico) sim card. Will it work in this phone?

    Asked by Doug.

    • Answer Hello Doug, thank you for finding the time out of your lively day to ask us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Please feel free to reach out to a compatible wireless carrier to inquire if service would be rendered to this device while in Mexico. Do not hesitate to contact Support afterward if you have any other questions for us. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes this have a 64 bit processsor?

    Asked by Andy.

    • Answer I'm not sure but Best Buy website has a lot of information about the phone.

      Answered by British

  • QuestionWhat operating system does the A16 5G use?

    Asked by Anonymous.

    • Answer Greetings, thank you for asking us your question about the Samsung Galaxy A16. The advertised Galaxy A16 offers Android 14, right out of the box. If you have any other questions or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes it allow more than 10 people to be added to group chat?

    Asked by Snow.

    • Answer Greetings Snow, thank you for taking the opportunity to ask us your question about the Samsung Galaxy A16 5G. The number of people that can be added to a group conversation may vary depending on the carrier. Check out, "Group text messages on your Samsung Galaxy phone" if you would like to learn more. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • Questionsmart view capabilities

    Asked by LeticiaL.

    • Answer Hi there LeticiaL, thank you for taking the opportunity to ask us your question about the Samsung Galaxy A16 5G. Yes, the advertised Galaxy A16 5G does offer Smart Views as a feature. Let us know if you have additional questions by contacting Support. Thank you for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • QuestionWill the Samsung - Galaxy A16 5G 128GB (Unlocked) work with Optimum mobile ?

    Asked by Dave.

    • Answer Greetings Dave, thank you for finding the opportunity to ask us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have additional questions by contacting Support. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionWould i only have to slip in my T-Mobile SIMS card and it will work? Or do I have to take somewhere to get it to work?

    Asked by Andrew.

    • Answer Good day Andrew, thank you for taking the opportunity to ask us your question about the Samsung Galaxy A16. Typically, you can put your SIM card into an unlocked phone and it will work, as long as the phone is compatible with your carrier's network and the SIM card is the correct size. If you have any other questions, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra

      Answered by Samsung