Questions & Answers

Q: QuestionIf I buy a samsung a37 from best buy, will the geek squad load the sim card from my old samsung and activate the new phone for me for free

Asked 5 days ago by Tony.

This question was asked about the related product: Samsung - Galaxy A37 5G 128GB (Unlocked) - Awesome Charcoal

Q: QuestionI see t mobile listed Does the A37 work with the prepaid metro PCS version of T Mobile?

Asked 1 week ago by Dave.

This question was asked about the related product: Samsung - Galaxy A37 5G 128GB (Unlocked) - Awesome Charcoal

• A:Answer Hi there Dave, thanks for asking us your question about the Samsung Galaxy A37 5G. The advertised unlocked Galaxy A37 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. We suggest reaching out to your carrier to inquire if this device is compatible with their pre-paid wireless network. If you have any other questions for us, please feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra

  Answered 3 days ago by Samsung

  
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Q: QuestionIt's compatible with Tmobile but is it also compatible with Metro? I'm a long time Metro user with a 30$plan and want to stay that way not have upgrade to TMobile...?

Asked 1 week ago by Benson71.

• A:Answer Thanks Debra...I am a longtime customer of Metro and have a paid plan not prepaid plan of $30...it works as an upgrade so we're all good. I don't do prepaid plans and just wanted to keep my old Metro plan with a new phone that'll last me 6years.

  Answered 3 days ago by Benison71

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Q: QuestionIs this phone compatible with xfinity mobile ?

Asked 1 week ago by Joe.

• A:Answer Hello Joe, thank you for taking the opportunity to ask us your question about the Samsung Galaxy A37 5G. The advertised unlocked Galaxy A37 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Feel free to reach out to Support if you would like further assistance. Thank you for being a faithful Samsung customer. - Debra

  Answered 2 days ago by Samsung

  
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Q: QuestionDoes this phone have wireless charging?

Asked 1 week ago by Cmom.

This question was asked about the related product: Samsung - Galaxy A37 5G 128GB (Unlocked) - Awesome Charcoal

• A:Answer Salutations Cmom, thank you for asking us your question about the Samsung Galaxy A37 5G. No, the Samsung Galaxy A37 5G does not support wireless charging. If you have any other questions for us, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra

  Answered 2 days ago by Samsung

  
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Q: QuestionIs this phone new ?

Asked 1 week ago by Anonymous.

• A:Answer Hello, thank you for asking us your question about the Samsung Galaxy A37 5G. The advertised unlocked Galaxy A37 5G is a new device with a 12-month warranty for manufacturing defects in materials and workmanship. If you have additional questions for us or if you would like further assistance, please do not hesitate to contact Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra

  Answered 1 week ago by Samsung

  
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Q: QuestionDoes the A37 5G, come with more than 128 internal storage?

Asked 2 weeks ago by Lee.

This question was asked about the related product: Samsung - Galaxy A37 5G 128GB (Unlocked) - Awesome Graygreen

• A:Answer Greetings Lee, thank you for asking us your question about the Samsung Galaxy A37 5G. Yes, the Galaxy A37 5G is offered with 128GB or 256GB of storage. If you have any other questions for us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra

  Answered 1 week ago by Samsung

  
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Q: Questiondoes the phone come with a charger cord

Asked 2 weeks ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy A37 5G 128GB (Unlocked) - Awesome Charcoal

• A:Answer Si

  Answered 2 weeks ago by LISANDRAF

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Q: QuestionCan this phone be used internationally?

Asked 3 weeks ago by Phone.

• A:Answer Sí

  Answered 2 weeks ago by LISANDRAF

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Q: Questionis this phone compatible with Spectrum?

Asked 3 weeks ago by mom.

This question was asked about the related product: Samsung - Galaxy A37 5G 128GB (Unlocked) - Awesome Graygreen

• A:Answer Yea, i am a spectrum costomer, itt works great on their network

  Answered 3 weeks ago by GERARDOS

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Q: QuestionGood morning , would this phone work on a Digicel network in the Caribbean? Thank you.

Asked 3 weeks ago by GREATBAG.

This question was asked about the related product: Samsung - Galaxy A37 5G 128GB (Unlocked) - Awesome Graygreen

• A:Answer No

  Answered 2 weeks ago by JOSHUAP

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Q: QuestionI currently am on a verizon prepay account , can you activate this phone to keep my service on that account ?

Asked 1 month ago by JOMO.

This question was asked about the related product: Samsung - Galaxy A37 5G 128GB (Unlocked) - Awesome Graygreen

• A:Answer Yes, you can absolutely activate the unlocked Samsung Galaxy A37 5G on your current Verizon Prepaid account and keep your service. The process is quick and lets you retain your existing phone number and plan.Steps to Activate: Prepare your new phone: Do not turn on your new Galaxy A37 just yet. Transfer your SIM: Take the active SIM card out of your old phone and insert it into the Galaxy A37. (Alternatively, if you use an eSIM, log into your Verizon account to activate it digitally). Power on: Turn on your new Samsung phone. If it doesn't automatically connect, restart the phone to register it on the Verizon network. Register online: Log in to your Verizon Prepaid Account or use the Verizon Activate Device portal to confirm the switch and verify your device ID (IMEI). finding the IMEI number on your new Galaxy A37, or you need the direct link to the Verizon Prepaid BYOD page to get started?

  Answered 2 weeks ago by JOSHUAP

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Q: QuestionCan VoLTE be set for Samsung - Galaxy A37 5G smartphone ?

Asked 1 month ago by Hsiense65.

This question was asked about the related product: Samsung - Galaxy A37 5G 128GB (Unlocked) - Awesome Graygreen

• A:Answer Yes, VoLTE (Voice over LTE) is fully supported on the Samsung Galaxy A37 5G and can be easily enabled in your settings. Because it is an unlocked model, it is designed to work with all major networks. To set up VoLTE on your device: Open the Settings app. Tap Connections. Select Mobile networks. Toggle on the switch for VoLTE calls (or "Use LTE data networks for calls whenever possible").

  Answered 2 weeks ago by JOSHUAP

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Q: QuestionWill a pay as you go verizon plan work with this phone? Also I'm using straighttalk now. Can I keep my same number?

Asked 1 month ago by Griz.

This question was asked about the related product: Samsung - Galaxy A37 5G 128GB (Unlocked) - Awesome Graygreen

• A:Answer Hello Griz, thank you for asking us your questions about the Samsung Galaxy A37 5G. The advertised unlocked Galaxy A37 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. We recommend reaching out to the compatible carrier of your choosing to inquire directly if pre-paid plans are available and if you will be able to retain your current phone number. If you have any other questions, please let us know by contacting Support. Thank you for being a steadfast Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionIs this phone compatible with the Consumer Cellular network, YES or NO?

Asked 1 month ago by Chris.

This question was asked about the related product: Samsung - Galaxy A37 5G 128GB (Unlocked) - Awesome Graygreen

• A:Answer Yes - call Consumer Cellular and have them send the E-SIM and they will send you an email - just follow the link and everything will transfer from the old phone to the new. BEWARE it may not accurately transfer names and numbers correctly from your contact list, but everything else was very easy.

  Answered 1 month ago by gmaof2boysVerified Purchase

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Q: QuestionIs the phone esim compatible?

Asked 1 month ago by Sen.

• A:Answer Yes

  Answered 1 month ago by gmaof2boys

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Q: QuestionDoes this phone come with a charger

Asked 2 months ago by Anonymous.

• A:Answer no

  Answered 1 month ago by VeronicaP

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Q: QuestionDoes this phone have a micro-SD card slot? I do not see one.

Asked 2 months ago by RustyShackleford.

This question was asked about the related product: Samsung - Galaxy A37 5G 128GB (Unlocked) - Awesome Charcoal

• A:Answer Howdy RustyShackleford, thanks for taking the time to ask us your question about the Samsung Galaxy A37 5G. No, the Galaxy A37 5G does not feature a microSD card slot for expandable storage. The device comes with 128GB or 256GB of internal storage. If you have additional questions, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: Questionmay i know about warranty?

Asked 2 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy A37 5G 128GB (Unlocked) - Awesome Graygreen

• A:Answer The Samsung Galaxy A37 5G 128GB (Unlocked) in Awesome Graygreen is a durable, Al-enhanced smartphone featuring a 6.7" Super AMOLED display, a 50MP triple camera system, and a 5000mAh battery. New models include a standard 1-year manufacturer warranty covering hardware defects.

  Answered 2 weeks ago by JOSHUAP

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