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Questions & Answers

Your price for this item is $399.99
Page Showing 21-40 of 75 questions
  • QuestionHow much RAM does this phone have

    Asked by Chris.

    • Answer Hi Chris! Thank you for reaching out to us. We appreciate your interest in knowing how much RAM is Galaxy A42 5G has. In line with your question, Galaxy A42 5G has 4GB RAM. For more information, you may visit our website under the "Compare the Models" section: https://www.samsung.com/us/mobile/phones/galaxy-a/buy/?modelCode=SM-A426UZKBXAA. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144223836 Have a great day. Melardo

      Answered by Samsung

  • QuestionDoes the Samsung A42 5G have Volte calls?

    Asked by Pete.

    • Answer Hi Pete! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A42 5G supports voLTE technology. Yes, because it already has the Android11 operating system. Reference #: 1144224028 Have a great Melardo

      Answered by Samsung

  • QuestionDoes this phone have the "always on" feature? Where you can still see the date and time etc when the screen goes black or time out. Thank you

    Asked by Know.

    • Answer Hi There! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A42 5G has an "always-on" feature. Yes, the always-on feature is available. For more information, you may access the user's manual on page 124 and look for "Screen Timeout": https://downloadcenter.samsung.com/content/UM/202107/20210715234857838/SAM_A426_EN_UM_R_11.0_032621_FINAL_AC.pdf. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144228598 Have a great day. Melardo

      Answered by Samsung

  • QuestionIs this phone VoiP ready? I'm with AT&T and they told me that my phone will quit working after February '22, even if my phone is 4G LTE, is not compatible with the new system.

    Asked by Shashaki.

    • Answer Hi Shashaki. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy A42 5G. I am not sure what you were advised of, but VOIP (Voice over internet protocol) works as long as you are connected to the internet, be it via Wi-Fi or your carrier service. The phone is equipped with the latest technology, and VOIP is one of them. ^Charles

      Answered by Samsung

  • QuestionWill this phone be able to be used on Straight Talk? If it is "Unlocked", doesn't that mean it should work on most carrier services?

    Asked by Samsung.

  • QuestionI have T-mobile plan,does it work with my existing plan if i buy with Activate today option?

    Asked by Veru.

    • Answer No, but you can go to T-mobile andthey can put a new sims card.in it and get it to work. Thuy might give you some staic but they can do it.

      Answered by Cook

  • QuestionDoes the a42 have 2 sim slots?

    Asked by doc.

    • Answer Just one for extra memory, if needed.

      Answered by FitbitSense

  • QuestionWill this phone work in Israel?

    Asked by Alami.

    • Answer Hi Alami, Thank you for reaching out. I appreciate your inquiry about whether the Galaxy A42 (Unlocked) works in Israel. In line with this, unlocked phones by Samsung work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/ Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144248015 Thank you for choosing Samsung. Have a great day! ^Chrystel

      Answered by Samsung

  • QuestionAm I able to use this phone with Straight Talk? It says unlocked, so I would assume that is the case.

    Asked by Anonymous.

    • Answer Hi. Thank you for bringing this to our attention. I appreciate you taking the time to raise this inquiry regarding whether Samsung - Galaxy A42 5G(Unlocked) if it can be used with Straight Talk. Yes, I see the device is unlocked and can be used with any carrier. Please note that your SIM card must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. Please refer to this link for more information: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144281849 Have a great day. ^Charles

      Answered by Samsung

  • QuestionCan u use Family Mobile on this phone?

    Asked by ronny.

    • Answer Hello, Ronny. Although this Galaxy A42 5G is unlocked, we would suggest contacting the carrier to ensure their services can be added. Thank you for asking this question. ^Kayla

      Answered by Samsung

  • QuestionDoes the Galaxy A42 allow fast wireless charging?

    Asked by Kathy.

    • Answer No.

      Answered by Ghurd

  • QuestionWill this phone work with straight talk

    Asked by RC.

    • Answer yes it works with straight talk, you need to get a sim card, I got one that included air time at walmart, didnt see them at bestbuy, I used the Verizon sim in the package and called customer service to change phones

      Answered by bikermike

  • QuestionIs there a headphone jack like on the Google Pixel 3A (which I'm replacing because the glass screen broke) ... also is the screen on this phone easily breakable, like from a 3 foot fall onto concrete?

    Asked by Frank.

    • Answer It has a headphone jack. Even tempered glass can break from 3 feet onto concrete. I'm using a hybrid case and have dropped it from over 3 feet without any issue. (I bought a tempered glass screen and camera lense protector, but haven't got them on yet.)

      Answered by Ghurd

  • QuestionI used to be able to get text on my radio, listen to the text, get a list of recent calls, use a phone book to call through my radio, but with my new A42 that is all gone. Is there something in the setup that I can activate to bring these features back?

    Asked by James.

    • Answer James, it sounds like you're talking about Bluetooth. I have the A42 and all the features you mentioned are there each time I turn on Bluetooth to connect my cell with my car. You can take your car to a dealer and their sales rep can help you, if needed.

      Answered by Pebbles

  • QuestionCan this be used as a no contract phone thru Verizon

    Asked by Sue.

    • Answer Hi Sue! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A42 5G (Unlocked) works with Verizon. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144304856 Have a great day. Melardo

      Answered by Samsung

  • QuestionDoes it work with the international carriers?

    Asked by sid.

    • Answer Hi Sid! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A42 5G (Unlocked) works with International carriers. Unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144267990 Have a great day. Melardo

      Answered by Samsung

  • QuestionDoes this phone work with Consumer Cellular?

    Asked by Baja.

    • Answer Hello, Baja. Although this Galaxy A42 5G is unlocked, we would suggest contacting the carrier to ensure their services can be added. Thank you for asking this question. ^Kayla

      Answered by Samsung

  • QuestionI washed my A42 and want to know if I purchase an unlocked one, can I still use my current Verizon account?

    Asked by Sugar.

    • Answer Yes you can use it with any carrier. The phone is 100% unlocked.

      Answered by Folu

  • QuestionIs this compatible to be used on At&t wireless service

    Asked by Mlm555.

    • Answer Hi Mlm555! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A42 5G (Unlocked) works with AT&T. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider (AT&T) for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144292545 Have a great day. Melardo

      Answered by Samsung

  • QuestionWill the Galaxy A42 5G meet cricket's requirements to be functional on cricket's network after February 2022 when cricket limits access to their network?

    Asked by SEKAI.

    • Answer I just put my IMEI number in for my Galaxy A42 5G on the Cricket Wireless site on 1/13/2022 and this is message it returned, "Apologies! This Galaxy A42 5g US VERIZON is not compatible with the Cricket Network due to network changes."

      Answered by Looking4goodphonecarrier