Questions & Answers

Q: QuestionBecause this phone has 5G capabilities does this mean you have to be on the unlimited plan through Verizon?

Asked 4 years ago by rcm1210.

• A:Answer You should be able to stay on your existing data plan (I just upgraded the other day and no changes to my plan). Verizon has two types of 5G networks at the moment: 5G Nationwide network and 5G Ultra Wideband (UW) network. This phone just supports their new UW network, but you'll still be able to use their existing 5G Nationwide network even if you don't have the unlimited plan. https://www.verizon.com/support/5g-mobile-faqs/

  Answered 4 years ago by TBaBa

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Q: QuestionWhat is battery size

Asked 3 years ago by Anonymous.

• A:Answer Hi. Thank you for bringing this to our attention. I appreciate your raising this inquiry regarding the Samsung - Galaxy A51 5G UW. The device comes with a 4500mAh built-in battery.^Charles

  Answered 3 years ago by Samsung

  
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Q: QuestionCan the fingerprint technology be turned off? It would be unnecessary for me? Also, does Best Buy sell a 1TB SD card.

Asked 3 years ago by Joey.

Q: QuestionDo you know of any shotgun microphones that are compatible with this phone to use for filmmaking?

Asked 4 years ago by Anonymous.

Q: QuestionCan the battery be taken out and replaced

Asked 4 years ago by Mike.

• A:Answer Hello, Mike. The Galaxy A51 5G UW does not have a removable battery. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes the a51 have mobile hot spot

Asked 4 years ago by Dmcanoe.

• A:Answer Hi Dmcanoe, Thank you for reaching out. We value your query about whether the Galaxy A51 has a mobile hotspot feature. To answer your question, yes, it does have the feature. Mobile hotspot uses your data plan to create a Wi-Fi network that multiple devices can use. Please visit the user manual on Pages 117-118: https://downloadcenter.samsung.com/content/UM/202106/20210615235254340/SAM_A516_A716_EN_UM_R_11.0_041921_FINAL_AC.pdf Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144297232 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 3 years ago by Samsung

  
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Q: Questiondoes this phone have a fm tuner ?

Asked 4 years ago by fudd.

• A:Answer No, but you can download apps to listen to FM/AM/Online radio stations.

  Answered 4 years ago by GoTribeVerified Purchase

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Q: Questionis the phone water resistent?

Asked 4 years ago by Anonymous.

• A:Answer No

  Answered 4 years ago by Mamafish

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Q: QuestionWhat is the account PIN

Asked 4 years ago by Jenlynnshafer.

Q: QuestionIs the 349.99 price good without adding a line

Asked 4 years ago by Anonymous.

• A:Answer Yes, a very good price for the great phone.

  Answered 4 years ago by PlamkaVerified Purchase

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Q: QuestionIs this phone compatible with Straight Talk?

Asked 4 years ago by Cheryl.

• A:Answer Hi Cheryl! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A51 5G UW (Verizon) works with Straight Talk. We apologize; this phone model is Verizon locked, which means another wireless carrier can't use this. We recommend calling Verizon for an unlock request. An unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144305560 Have a great day. Melardo

  Answered 3 years ago by Samsung

  
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Q: Questionwhat is the dimensions of phone

Asked 4 years ago by Anonymous.

• A:Answer That is a great question! The Galaxy A51 is measured at 158.5 x 73.6 x 7.9 (HxWxD ,mm). Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionIf I buy this phone at 10.00 per month does that include text time and call time?

Asked 4 years ago by Ed.

• A:Answer No

  Answered 4 years ago by Watson50Verified Purchase

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Q: QuestionWhat is the GB RAM?

Asked 4 years ago by Toby.

• A:Answer 6 GB RAM

  Answered 4 years ago by BugstewVerified Purchase

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Q: QuestionIf I buy this phone and have it shipped to me what steps do I need to take to switch from my old Galaxy Note 2 to this phone?

Asked 4 years ago by Garagekeeper.

• A:Answer Hello. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionIs the screen guerrilla glass?

Asked 4 years ago by Eddie.

• A:Answer According to Corning, it has Gorrilla Glass 3.

  Answered 4 years ago by CrKeehn

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Q: QuestionWhat is the battery capacity of this phone. (mAh)

Asked 4 years ago by Rick.

• A:Answer 4500mAh

  Answered 4 years ago by Colsbasic

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Q: QuestionIs the Black Friday sale price available to existing Verizon customers who are eligible for an update?

Asked 4 years ago by BB.

Q: QuestionI need to replace my 7 year old Verizon Galaxy S4 that is on a business account where I work. The S4 cannot make calls using the 4G network and Verizon is phasing out the CDMA mode this S4 uses. Can I buy this phone personally to replace my outdated S4?

Asked 5 years ago by LongtimeS4User.

• A:Answer I bought it online pre-assigned to Verizon with store pick up at my local Best Buy, so yes.

  Answered 4 years ago by Colsbasic

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