“I use a pattern to unlock my new Galaxy A54 Samsung phone one day it quit. I’m shut out I was told you could force it to unlock by shutting it down. How do I do that”
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Good day Dixie, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy A54 5G. If your phone or tablet is not recognizing your PIN, pattern, password, fingerprint, or face unlock, rebooting the device or entering Safe Mode can help solve the problem. Sometimes you may be prompted to try an alternate method, like your password. The SmartThings Find site can also help you unlock your device. Check out the article titled, "Unable to unlock Galaxy phone or tablet's screen" for some simple troubleshooting steps that you can take to help resolve what you have been experiencing with your device. Let us know if we can help you further by contacting Samsung Support. Thank you for being an unwavering Samsung customer. - Debra
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