Questions & Answers

Q: QuestionIs the fingerprint scanner standard with this laptop.

Asked 4 years ago by Sjr681.

• A:Answer Yes, and it is very fast and accurate.

  Answered 4 years ago by ShawnVerified Purchase

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Q: QuestionSo I saw this booking app on the computer. I tried to do some research on it so I find more info on the bloatware. Didn't know Samsung had their own edition. Is this app safe to keep or should it be removed immediately? Does it have Spyware capabilities?

Asked 4 years ago by Norik.

Q: QuestionOperating system?

Asked 4 years ago by Ismael.

• A:Answer Windows 10?

  Answered 4 years ago by BernieVerified Purchase

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Q: QuestionCan windows be updated?

Asked 4 years ago by Cea.

• A:Answer Yes

  Answered 4 years ago by WorshipsWorldVerified Purchase

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Q: QuestionDoes an HDMI cable included with this laptop? Il

Asked 4 years ago by Anonymous.

• A:Answer It comes with the HDMI PORT, but not the cable. You can sometimes find them in discount stores or on Amazon for $6 for a 3 foot one. They are not very expensive to be effective.

  Answered 4 years ago by Chloe23grace

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Q: QuestionIs there 10-key functionality?

Asked 4 years ago by Gardener7871.

• A:Answer No, ten key.

  Answered 4 years ago by Mmm12Verified Purchase

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Q: QuestionDoes Microsoft Office need to be set up in order to use email? I can't get email to load properly during initial setup.

Asked 4 years ago by DTB65.

• A:Answer Depends on what email you are using. Most emails these days have a web client you can use.

  Answered 4 years ago by ToddV

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Q: QuestionCan this laptop run FiFA 2020 game

Asked 4 years ago by Louis.

• A:Answer Yes

  Answered 4 years ago by Gordo

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Q: QuestionDoes Flex2 Alpha work with an S pen?

Asked 4 years ago by MHTN.

• A:Answer No, it doesn't work with an S pen. You need a battery powered Stylus. I use the Wacom Bamboo. It should offer AES.

  Answered 4 years ago by Hanfi

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Q: QuestionWhen is Best Buy going to pay attention to what they post??? All four expert reviews don't have a single thing to do with this laptop except they are both made by Samsung and the other one is twice the cost. Even after notification, nothing changes. Ever.

Asked 4 years ago by Jack.

• A:Answer I don't know your question & I'm not an expert only a customer who has purchased Samsung products. Samsung Galaxy S10 + smartphone. Samsung Galaxy Flex Alpha 2 laptop. I have an external drive, & thumb drives, a cd/dvd reader, writer, an adapter.

  Answered 4 years ago by SeashellOutsideBostonVerified Purchase

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Q: QuestionI heard that Windows 11 is launching this year so will they give us free upgrade with this laptop or not?

Asked 4 years ago by HP.

• A:Answer Yes, this laptop will be able to be upgraded to windows 11.

  Answered 4 years ago by EliteBuyerVerified Purchase

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Q: QuestionThe touchpad has stopped working and the driver shows error 10 (device cannot start). I have tried uninstalling and reinstalling the driver. How else can this be fixed?

Asked 4 years ago by Dmutt.

• A:Answer Contact geek squad. I paid for a year's service. Had someone come to my home install laptop to the printer. One headache I didn't have but I read reviews of other people with this Canon printer all in 1 having a hard time setting up.

  Answered 4 years ago by SeashellOutsideBostonVerified Purchase

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Q: Questionwhat is the TDP on this is configured at low 12 or max of 28 watts?

Asked 4 years ago by zalazin.

Q: QuestionHello, does the computer come with wifi? and widnows and microsoft programs?

Asked 4 years ago by Ramizigel.

• A:Answer Wi-Fi 6 (Gig+), 2x2 LAN antenna. Windows 10 Home Office 360 trial.

  Answered 4 years ago by Pooch917

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Q: QuestionHow many USB inputs are there, and are any 3.0?

Asked 4 years ago by Ocean.

• A:Answer Yes. Two USB3.2

  Answered 4 years ago by Pooch917

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Q: Questionare microsoft word, excel, and powerpoint able to run on this computer?

Asked 4 years ago by ccbabe.

• A:Answer yes any machine will run ms office.

  Answered 4 years ago by Mons

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Q: QuestionWhat is the refresh rate?

Asked 4 years ago by Lisa.

• A:Answer It is a 60Hz screen.

  Answered 3 years ago by blankVerified Purchase

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Q: QuestionWhat is the OS? it is not listed anywhere.

Asked 4 years ago by Robert412.

• A:Answer Windows 10 Home

  Answered 4 years ago by Pooch917

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Q: QuestionHow many hours of battery life would be (up to)? Does it have an HDMI interface?

Asked 4 years ago by AiChu112.

• A:Answer In 2022 only gaming laptops and OLED screen laptops not running on battery saver last 5 hours. All other laptops last at least 10 hours including this one.

  Answered 3 years ago by 1a2b3c

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