Questions & Answers

Q: QuestionCan you play dvd on Samsung galaxy 360 pro

Asked 3 years ago by Pauly.

• A:Answer No, there is no dvd room please guide me how to do that and how to use flash drive

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this and the new 360 pro 2 support EGPU via thunderbolt 4?

Asked 3 years ago by Seth.

• A:Answer Yes, both the Samsung Galaxy Book Pro and the Galaxy Book Pro 360 (including the Pro 2) support external graphics processing units (eGPUs) via Thunderbolt 4. This allows for the use of more powerful graphics processing than what is built into the laptops. Keep in mind that you will need a compatible eGPU enclosure and a graphics card to use with it, which can be expensive. Additionally, it's recommended to consult with a qualified technician or Geek Squad agent for installation assistance.

  Answered 2 years ago by EmmanuelCVerified Purchase

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Q: QuestionDo you have to pay for the use of Alexa ?

Asked 3 years ago by Anonymous.

• A:Answer No you dont

  Answered 3 years ago by HeffAVerified Purchase

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Q: QuestionCan this run Minecraft?

Asked 3 years ago by Miner12.

• A:Answer Yes. It will run Minecraft at max Vanilla graphics at 30-60 fps. With some adjustments to graphics, that can easily be a constant 60 fps.

  Answered 3 years ago by AlexVerified Purchase

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Q: QuestionWhat’s battery capacity and specs? Battery life?

Asked 3 years ago by 11.

• A:Answer 13 hours is standard

  Answered 3 years ago by ComputinginAZVerified Purchase

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Q: QuestionWhere is this model manufactured?

Asked 3 years ago by Curious.

• A:Answer The Samsung Galaxy Book Pro 360 15.6" AMOLED Touch-Screen Laptop - Intel Evo Platform Core i7 - 16GB Memory - 1TB SSD - Mystic Navy is manufactured in various locations, including China and Vietnam. The specific manufacturing location of the laptop can vary depending on the region and the supplier.

  Answered 2 years ago by EmmanuelC

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Q: QuestionBacklight keyboard? fingerprint reader? On the 16 gig; 2x8?

Asked 3 years ago by Anonymous.

• A:Answer Yes, the keyboard is backlit. Yes, there is a fingerprint reader but I haven't used it so I don't know how well it works. I do know that the fingerprint reader on the Samsung S21 phone does not work well.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: Questiondo this laptop have a fingerprint reader

Asked 3 years ago by steve.

• A:Answer Yes it does at least the 15 inch one does, not sure about the smaller 13 inch one

  Answered 3 years ago by SoCal714gVerified Purchase

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Q: QuestionWhen I plug in the charger it gets hot. On the computer the red light goes on but it doesn't seem to charge.

Asked 3 years ago by 5600.

• A:Answer Your charging problem is the only one I don't have. This is not a good product.

  Answered 3 years ago by GalaxyVerified Purchase

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Q: QuestionIf I use USB-C hub converter will I be able to play music via HDMI through external DAC or Receiver.

Asked 3 years ago by Opalus.

• A:Answer I don't see what one has to do with another. Why shouldn't you?

  Answered 3 years ago by luislast

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Q: QuestionCan you print in color on this laptop galaxy pro 360

Asked 3 years ago by Printing.

• A:Answer Yes, I'm able to print in color using my galaxy pro book 360.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionHow fast is Galaxy Book Pro's USB ports? The Thunderbolt port is 40 Gbps. What about the USB-A port and USB-C port? Are they 5 Gbps or 10 Gbps?

Asked 3 years ago by MARF.

• A:Answer Mine charged very fast.

  Answered 3 years ago by QuiltnutVerified Purchase

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Q: QuestionDoes this model have a microphone? I've tried to use Alexa and I get an error that says there's no microphone and directs me to install one???

Asked 3 years ago by JSCCH.

• A:Answer I had that error once trying to Zoom. Rebooted and works fine now.

  Answered 3 years ago by NotALeftistVerified Purchase

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Q: Questionis the samsung laptop warranty worldwide? Like if I buy here in the US and go to other country, the warranty will work?

Asked 3 years ago by RebeccaPerciany.

Q: QuestionWill my Netgear nighthawk AC1900 wireless router work with thus Samsung Galaxy probook 360?

Asked 3 years ago by Anonymous.

• A:Answer Yes. My home router is Netgear and my galaxy probook 360 connects flawlessly.

  Answered 3 years ago by Anonymous

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Q: QuestionDOES THIS MODEL HAVE AN INTERNAL NVME PORT FOR EXPANDING MEMORY?

Asked 3 years ago by POPPY.

• A:Answer There is another, similar question, to which the answer is: "There is an extra M2 Nvme slot so you can add another ssd if wanted."

  Answered 2 years ago by luislast

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Q: QuestionDoes this have 5g and what type of wifi does it have? Connectivity only says Bluetooth enabled.

Asked 3 years ago by Eetadeek.

• A:Answer This specific model does not have 5G.

  Answered 3 years ago by TradeOnMe

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Q: QuestionWhat Wifi standard does it have?

Asked 3 years ago by Anonymous.

• A:Answer Connected immediately to my Arris Surfboard which is about 5 years old and fast downloads. Also depends on your internet provider as to what speed you are paying for.

  Answered 3 years ago by MarieVerified Purchase

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Q: QuestionCan you Run Microsoft Flight Simulator 2022 on this computer?

Asked 3 years ago by Anonymous.