Questions & Answers

Q: QuestionWhat are the dimensions of the touchpad?

Asked 1 year ago by DK17.

• A:Answer around 4.5 to 5 inches in width and 2.5 to 3 inches in height.

  Answered 1 year ago by ShivaAVerified Purchase

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Q: QuestionWhat processor iis in this computor is it I5 or I7does it have a built in web cam?

Asked 2 years ago by Ruby.

• A:Answer i7 and a 1080p webcam

  Answered 2 years ago by TmokVerified Purchase

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Q: QuestionWhat about hooking up a external monitor ( no HDMI) slot

Asked 2 years ago by Mike.

• A:Answer Use an adapter to USB C, works fine

  Answered 2 years ago by ChrisDVerified Purchase

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Q: QuestionIs SSD PCIe 3 or PCIe 4?

Asked 3 years ago by RetiredTraveler.

• A:Answer 3

  Answered 3 years ago by stan20Verified Purchase

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Q: QuestionCan I have my information and pictures transferred from my old laptop to the new one?

Asked 3 years ago by lnda.

• A:Answer Yes of course, this is windows, do as you please.

  Answered 3 years ago by cslakVerified Purchase

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Q: QuestionIs this computer compatible with the Silhouette Cameo 4

Asked 9 months ago by Cass.

Q: QuestionCan you upgrade the storage?

Asked 1 year ago by LandonC.

• A:Answer We are pleased to hear from you, Lando. We understand that you are inquiring about the Galaxy Book2 and whether it is possible to upgrade the storage. The Galaxy Book2 is designed to be easily expandable. It comes with one fast SSD already installed, and it has additional slots that allow you to upgrade the storage up to 1TB for HDD and 32GB for RAM, which can significantly enhance your PC's performance. Additionally, Samsung offers Samsung Cloud, a service that can help you synchronize data across all of your devices using our cloud. If you have any further questions, please feel free to contact us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this laptop comes with pre-installed office 2021 for lifetime?

Asked 1 year ago by JD.

• A:Answer Salutations JD, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Book2 Pro 360. No, it would not. If you choose to have Microsoft Office, you may need to renew any subscription that you elect to receive on your device. If you have any other questions for us, feel free to reach out to Samsung Support for further assistance. Thank you for being a dedicated Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat is the weight of the laptop?

Asked 1 year ago by Raul.

• A:Answer Howdy Raul, thanks for taking the time out of your busy day to ask us your question about the Samsung Galaxy Book2 Pro 360. The advertised 13.3" Galaxy Book2 Pro 360 weighs 2.29 lbs. If you have any additional questions, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionDo we have International warrenty for Samsung Galaxy Book 2 Pro 360 i7

Asked 1 year ago by Anonymous.

Q: QuestionCan you connect 3 external monitors?

Asked 1 year ago by G.

• A:Answer Hey G, thank you for finding the unobstructed time out of your bustling day to ask us your question about the Samsung Galaxy Book2 Pro 360. Utilizing a docking station would be great if you would like to use multiple external monitors with your Galaxy Book2 Pro 360. Feel free to reach out to Samsung Support if you have any additional questions for us. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat is the base processing speed when not increased clock or other software tricks? And does it have a built in SD card reader?

Asked 1 year ago by Doc.

• A:Answer Hi Doc, thank you for reaching out to us with your question about the Samsung Galaxy Book2 Pro 360. The processing speed of this device is 1.7GHz and does have a slot for a memory card along with the 3 USB-C ports and a tray for a SIM card. Please, reach out to us again if you have any additional questions. Thank you for being a Samsung customer. -Elizabeth

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I use illustrator on this laptop?

Asked 2 years ago by Jbizz.

• A:Answer YES! I had to change/configure some settings to use with my digital pen. enjoy!

  Answered 2 years ago by BingoVerified Purchase

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Q: QuestionDoes this Samsung GLAXY bOOK 2 WORK WITH GOOGLE CHROME AND OUTLOOK?

Asked 2 years ago by Ruby.

• A:Answer Yes it does! Never a problem running either!

  Answered 2 years ago by SaraPVerified Purchase

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Q: QuestionWill I be able to sync my Google Pixel Android phone to the tablet?

Asked 2 years ago by KWebb.

• A:Answer If you use the Microsoft Phone Link, which I believe is either pre-downloaded or can be downloaded from the Windows Store, then yes, almost any phone can be paired to the computer.

  Answered 2 years ago by skydaggerVerified Purchase

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Q: QuestionDoes this laptop support CAD softwares? I've seen someone say it has heating problems when working when excel.

Asked 3 years ago by Ngish.

• A:Answer right now it's good

  Answered 2 years ago by MezianeHVerified Purchase

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Q: Questionhow does it do with microsoft

Asked 3 years ago by tracy.

• A:Answer No issues, Perfect!

  Answered 3 years ago by BusybeeVerified Purchase

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Q: QuestionDoes the laptop have a green screen capability for zoom?

Asked 3 years ago by Anonymous.

• A:Answer This is not a matter of the model of computer but is something either supported in the Zoom app or not.

  Answered 3 years ago by DanDVerified Purchase

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Q: QuestionI would like to know if this would be a good buy, for music and video editing contents? Need to upgrade but on a budget... Any help would be greatly appreciated?

Asked 3 years ago by Entertainmentspecialist.

• A:Answer I would think not. It freezes running Excel, so...yeah.

  Answered 3 years ago by Collin

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