Questions & Answers

Q: QuestionAble to run autocad

Asked 4 months ago by Anonymous.

• A:Answer Hello, thank you for taking the time to ask us your question about the Samsung Galaxy Book4 Pro 360. It looks like the Galaxy Book4 Pro 360 can run AutoCAD due to the core i7 processor with 16GB+ RAM. If you have additional questions, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: Questiondoes Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray have a back lit keyboard ?

Asked 4 months ago by Anonymous.

• A:Answer Yes, it does.

  Answered 3 months ago by NizarBejaouiVerified Purchase

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Q: QuestionCan a printer be connected via Bluetooth?

Asked 4 months ago by Anonymous.

• A:Answer Yes. It can.

  Answered 3 months ago by NizarBejaouiVerified Purchase

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Q: QuestionWhat is the Max input power supply voltage limit?

Asked 4 months ago by Kishore.

• A:Answer Aloha Kishore, thank you for asking us your question about the Samsung Galaxy Book4 Pro 360. The input adapter rating for the Galaxy Book4 Pro 360 is 100-240V~, 50-60Hz 1.7A. The output adapter rating is as followed: (PDO) 5V 3A or 9V 3A or 15V 3A or 20V 3.25A; (PPS) 5V-20V, 3.25A. If you have additional questions for us, feel free to contact Support. Thanks for choosing Samsung! - Debra

  Answered 4 months ago by Samsung

  
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Q: Questiondoes this laptop have storage for the s pen?

Asked 4 months ago by spen.

• A:Answer Nope, it doesn't.

  Answered 3 months ago by NizarBejaouiVerified Purchase

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Q: QuestionIs the keyboard backlit?

Asked 4 months ago by saulgoodman.

• A:Answer Yes it is backlit and allows you to select 3 levels of brightness. Or you can turn it off all together. However, it does not have RGB. It's just a simple backlight.

  Answered 3 months ago by ThomasVerified Purchase

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Q: QuestionWhat is the color gamut?

Asked 4 months ago by Nate.

Q: QuestionDoes this laptop have Copilot +?

Asked 4 months ago by Anonymous.

• A:Answer Yes it has and its helpful

  Answered 4 months ago by AzaliaTVerified Purchase

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Q: QuestionIs there software or a process to have this laptop work with my Samsung Note 10+ to make and receive texts and phone calls on this laptop? My Samsung phone is on the Verizon network.

Asked 4 months ago by DH13.

• A:Answer Yes, I have an older Samsung S20 Fe and it integrates seamlessly via the Phone Link App. I love being able to send text messages using my PC.

  Answered 3 months ago by ThomasVerified Purchase

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Q: QuestionWhat kind of wifi connectivity does the galaxy book 4 have ?

Asked 4 months ago by HondaBeliever.

• A:Answer Hello HondaBeliever, thank you for asking us your question about the Samsung Galaxy Book4 Pro 360. The advertised Galaxy Book4 Pro 360 offers Wi-Fi 6E and Bluetooth wireless connectivity. If you have any other questions for us, feel free to contact Support. Thanks for being a devoted Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionIs this a good option to stream shows or movies for long periods of time? How does the battery stack up to a tablet just for streaming?

Asked 4 months ago by BS.

• A:Answer Yes, it is. Very long battery life in comparison of other products including Apple MacBook.

  Answered 3 months ago by NizarBejaouiVerified Purchase

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Q: QuestionWhats the camera resolution on this?

Asked 4 months ago by Anonymous.

• A:Answer Howdy, thank you for taking the opportunity to ask us your question about the Samsung Galaxy Book4 Pro 360. The Galaxy Book4 Pro 360 offers a 1080p Front Facing Camera Video Resolution. If you have additional questions, let us know by contacting Support. Thank you for choosing Samsung! - Debra

  Answered 4 months ago by Samsung

  
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Q: Questionis the processor the ultra 7 155h

Asked 5 months ago by haoy.

• A:Answer Yes, that is exactly the processor this laptop has.

  Answered 3 months ago by ThomasVerified Purchase

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Q: QuestionHow does the i7 chip on this laptop compare to the snapdragon chip on newer version of this laptop in terms of battery life?

Asked 6 months ago by Fraddy.

• A:Answer Based on my research, it seems the snapdragon processors last considerably longer. However, you may run into issues with running certain programs as they may not support, or be optimized, for an ARM processor (Snapdragon).

  Answered 3 months ago by ThomasVerified Purchase

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Q: QuestionCan i order one?

Asked 7 months ago by GwynA.

• A:Answer Hi GwynA, thanks for asking us your question about the Samsung Galaxy Book4 Pro 360. Yes, the advertised Galaxy Book4 Pro 360 is currently available for purchase. If you would like any further assistance, please contact Support. Thank you for being a loyal Samsung customer. - Debra

  Answered 7 months ago by Samsung

  
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Q: QuestionMy cord is broken. What cord would be best to buy for this computer? What power is suitable?

Asked 7 months ago by cord.

• A:Answer Most USB C to USB C cables will work for this computer. If you have a Samsung or Apple device that came with one of those cables, you should have no problem with using one of those to charge it. I would recommend a 36W power brick or larger, and any of our USB C to USB C fast charging cables. If you go with a power brick that is smaller than 36W, the computer will still charge, but just not as fast. Anything bigger than 36W will just charge the computer faster.

  Answered 7 months ago by kadepow11Verified Purchase

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Q: QuestionHow much does this system weigh?

Asked 9 months ago by Douglas.

• A:Answer Howdy Douglas, thanks for asking us your question about the Samsung Galaxy Book4 Pro 360. The Galaxy Bok4 Pro 360 weighs 3.66 lbs. If you have any other questions, please feel free to contact Support. Thanks for being a loyal Samsung customer. - Debra

  Answered 8 months ago by Samsung

  
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Q: QuestionnullHello, My Hello window (facial recognisation) is not working and its saying " we couldn't find camera compatible with windows hello face", even though my laptop camera is working. please advice how i can make this work? thanks

Asked 9 months ago by Ilyas.

• A:Answer The webcam on this computer is not compatible with Windows Hello. However, it does have a fingerprint scanner built into the power button.

  Answered 7 months ago by kadepow11Verified Purchase

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Q: QuestionIs this a good option for video/photo editing and studio? (Making beats)

Asked 1 year ago by Dee.

• A:Answer We're pleased to hear from you, Dee! Our goal is to ensure our valued customers get the most out of their devices. This device is great for what you are looking for! The Book4 Pro is powerful enough for whatever you want to do. With a powerful Intel processor designed for visionaries. Tap into lightning fast speed and performance, and make big things happen from just about anywhere. Making beats can sometimes requires a lot of battery power and you need a long lasting battery that can go the distance with you. Create without constraints anytime, anywhere. The battery on Galaxy Book4 Pro 360 helps keep you untethered wherever your imagination might roam. If you have any further questions, we're always here for you at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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