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Questions & Answers

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Page Showing 1-20 of 28 questions
  • QuestionDoes this Samsung laptop come with Windows 11?

    • Answer Yes, the Samsung Galaxy Book5 Pro comes with the Windows 11 Home operating system.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the laptop include a stylus?

    • Answer No, the Samsung Galaxy Book5 Pro does not come with a stylus included.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat kind of audio experience does the laptop offer?

    • Answer The Galaxy Book5 Pro features a quad-speaker system tuned with Dolby Atmos surround sound for an immersive audio experience.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow is this laptop's connectivity?

    • Answer This laptop is equipped with Wi-Fi 7, allowing for reliable and high-speed internet connections.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum battery life of the Galaxy Book5 Pro?

    • Answer The Galaxy Book5 Pro offers up to 21 hours of battery life on a single charge.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of display does the Samsung laptop have?

    • Answer The Samsung Galaxy Book5 Pro features a 3K Dynamic AMOLED 2x display with touchscreen.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the processor in this laptop?

    • Answer This laptop is powered by the latest Intel Core Ultra processor (Series 2).
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow much storage space does this laptop have?

    • Answer This laptop comes equipped with a 512GB solid-state drive (SSD).
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I use this laptop to make phone calls?

    • Answer With the Phone Link feature, you can access calls and even browse your phone's call history directly from your laptop.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the screen size of this laptop?

    • Answer The Samsung Galaxy Book5 Pro has a 14-inch screen.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this laptop have a backlit keyboard?

    Asked by Cseibel64.

    • Answer Greetings Cseibel64, thank you for taking the time to ask us your question about the Samsung Galaxy Book5 Pro. Yes, the Galaxy Book5 Pro offers a backlit keyboard. Feel free to contact Support if you think of additional questions. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan I upgrade the RAM?

    Asked by Solomon.

    • Answer Hi Solomon, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy Book5 Pro. No, you are not able to upgrade the RAM on this device as it has been soldered to the motherboard. If you have any other questions, feel free to reach out to Support. Thanks for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionDoes this product offer international warranty? I am expected to be posted overseas to work in singapore.

    Asked by Travis108.

    • Answer Aloha Travis108, thank you for asking us your question about the Samsung Galaxy Book5 Pro. Great question. Good question! A device purchased in the U.S. will have manufacture warranty for 12-month for manufacturing defects in materials and workmanship. Please feel free to reach out to Support to explore international warranty options, if available. Thanks for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes this laptop have a cellular built-in modem?

    Asked by Anonymous.

    • Answer Salutations, thank you for taking the time to ask us your question about the Samsung Galaxy Book5 Pro. No, the advertised Galaxy Book5 Pro does not offer cellular connectivity. If you have additional questions or if you would like any further assistance, please let us know by contacting Support. Thanks for being a steadfast Samsung customer. - Debra

      Answered by Samsung

  • Questionis this a touch screen?

    Asked by Anonymous.

    • Answer Hi, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy Book5 Pro. Yes, the Galaxy Book5 Pro does indeed offer a touch screen display. If you have any other questions, please do not hesitate to contact Support. Thanks for being an unwavering Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan I change the language from English to Spanish on PC and Copilot or is it only licensed for one language? What if I change it, will all the programs work properly?

    Asked by Sol.

    • Answer Greetings Sol, thanks for asking us your question about the Samsung Galaxy Book5 Pro. Yes, you may choose the Spanish language to be utilized on your PC. Your programs should not be impacted by this change of language. If you have additional questions, please feel free to contact Support. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan i extend the ram and storage for this laptop

    Asked by Ramm.

    • Answer Howdy Ramm, thanks for asking us your question about the Samsung Galaxy Book5 Pro. No, the Galaxy Book5 Pro does not offer expandable RAM, however, a microSD card slot is available. If you have additional questions, feel free to reach out to Support. Thanks for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionIs this laptop capable to extend it's display to two additional monitors?

    Asked by Anonymous.

    • Answer Howdy, thanks for taking the time to ask us your question about the Samsung Galaxy Book5 Pro. Yes, the Galaxy Book5 Pro can extend its display to two external monitors by utilizing its multiple display outputs and Windows display settings. The Galaxy Book5 Pro also supports a "Second Screen" feature, which allows you to use a Galaxy tablet as an additional display. This feature can be enabled through the quick settings or Windows settings. If you have any other questions for us or if you would like further assistance, please do not hesitate to contact Support. Thanks for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionIt's a touch screen laptop. But can I also use a mouse with this laptop?

    Asked by Anonymous.

    • Answer Hi there, thanks for taking the time to ask us your questions about the Samsung Galaxy Book5 Pro. Yes, the Galaxy Book5 Pro is a touchscreen enabled device. You can absolutely utilize a peripheral device like a mouse, if you would like. Let us know if you have any other questions by contacting Support. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung