I just purchased this a day ago and I noticed that the volume on the right earphone is very low compared to the left. I've been trying to troubleshoot but nothing works. How can I balance it out? I have an S8 (if that matters). null

Question

Thomas · Accepted Answer

I purchased the Samsung ear buds 6 months ago and the same thing happened to me with the right bud. Now the keft one is really low. Can't find help or how to fix it anywhere. Really dislike the product! Please help.

Answered by Thomas 4 years ago

Samsung · Answer

Hello Buddy, thanks for reaching out! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/#no-or-low-volume-when-playing-music-or-one-bud-disconnects) to an article that will help you troubleshoot the issue. ^Elizabeth

Answered by Samsung 5 years ago

Andy82 · Answer

Are you using Galaxy wearable on your S8? Did the Buds+ update the firmware?; check the balance in your sound settings.

“I just purchased this a day ago and I noticed that the volume on the right earphone is very low compared to the left. I've been trying to troubleshoot but nothing works. How can I balance it out? I have an S8 (if that matters).”

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