Questions & Answers

Q: QuestionDo these headset support wireless charging?

Asked 4 years ago by Coraraven.

• A:Answer Yes the buds 2 support wireless charging

  Answered 4 years ago by JeanVerified Purchase

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Q: QuestionWhen is the releaset date?

Asked 4 years ago by OjosGreen.

This question was asked about the related product: Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender

• A:Answer August 26 2022

  Answered 3 years ago by Woochie

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Q: Questiondo you have to have your charging case by at all times to get your ear buds to work and do you have to have your phone next to when getting and answering a call

Asked 4 years ago by jay.

This question was asked about the related product: Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black

• A:Answer Your charging case is just for charging, it doesn't need to be anywhere near your headphones for them to work. As far as your phone goes, because Bluetooth is a fairly short signal, you'll need to be relatively close to stay connected. I think it's in the 10 - 20 foot range.

  Answered 4 years ago by ChattiVerified Purchase

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Q: QuestionDo these earbuds allow you to answer phone calls independent from the phone (or watch)? Most earbuds now only have the options for assistant, volume, and noise cancellation with their buttons/touch controls.

Asked 4 years ago by LongLostSammyFan.

• A:Answer I double tap mine for answering calls.

  Answered 4 years ago by Leslie

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Q: QuestionWill samsung ear buds connect to samsung tv's?.

Asked 4 years ago by TomsEarbuds.

• A:Answer If it has Bluetooth connectivity the audio section. I hooked mine up on my Qled and they work good.

  Answered 3 years ago by kdappraiser

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Q: QuestionWill the Buds 2 or the Pro work with a smart tv?

Asked 4 years ago by boynton.

• A:Answer If you TV is blue tooth compatible

  Answered 3 years ago by KennyVerified Purchase

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Q: QuestionCan they connect to 2 phones at once?

Asked 4 years ago by Anonymous.

• A:Answer I connect them to my table and phone, i can be watching my tablet and answer a call on my phone, when im done it goes back to my tablet. maybe this answers your question. they work very well in the Samsung ecosystem. I assume if you have 2 Samsung phones the concept is the same.

  Answered 3 years ago by lineberry1234

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Q: QuestionDoes it work with HP laptops

Asked 4 years ago by Jon.

• A:Answer I've used it with my ASUS laptop on Bluetooth for virtual meetings and recording off of my webcam for videos or audios I've made.

  Answered 4 years ago by Doccrisco

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Q: QuestionI tried the pro and regular Samsung ear buds and they easily fell out of my ear or were not loud enough. Do these suffer with the same issue?

Asked 4 years ago by Meekeleeke33.

• A:Answer It's always going to be different in terms of fit but I find these to fit comfortably and snugly. More than enough volume for my tastes

  Answered 4 years ago by PeteC

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Q: QuestionAre they compatible with any iPhone?

Asked 4 years ago by Chris.

• A:Answer Yes, they should work with any bluetooth equipped smartphone or computer. Just make sure to press both earbuds down while in the case to put them into pairing mode to connect to your device.

  Answered 3 years ago by Matt

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Q: QuestionDo they work with the IPhones

Asked 4 years ago by Cry.

This question was asked about the related product: Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black

• A:Answer Hi Cry, Thank you for reaching out and being interested in the Galaxy Buds2's compatibility with iPhone. Yes, it is compatible by pairing them through Bluetooth to answer your question. Please visit this link under the "Pair your earbuds to an iPhone with the Samsung Buds App" and "Pair your earbuds to an Iphone or other Bluetooth device" section for some steps: https://www.samsung.com/us/support/answer/ANS0008s6702/ Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144247720 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 4 years ago by Samsung

  
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