Questions & Answers

Q: QuestionCan i use them to make or answer a phone calll with a samsung galaxy s24 ultra

Asked 9 months ago by TT.

• A:Answer Aloha TT, thanks for asking us your question about the Samsung Galaxy Buds3 Pro. Yes, you can utilize your Galaxy Buds3 Pros to make and receive calls. If you have any other questions, please do not hesitate to contact Support. Thank you for being a dedicated Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
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Q: QuestionCan these be used for watching tv in place of head phones which I am using now?.

Asked 1 year ago by Anonymous.

• A:Answer Yes, definitely. They sync perfectly with my tv, phone and tablet.

  Answered 11 months ago by FelixLighterVerified Purchase

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Q: QuestionCan I track these if lost

Asked 1 year ago by Sean.

• A:Answer Yes, I left mine in my truck one day after the Gym and was able to locate them using the find feature. It even goes as far as tracking each earbud individually in the instance only 1 is lost.

  Answered 1 year ago by TrentVerified Purchase

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Q: QuestionI mostly want these for phone calls not music. How will these work with the iPhone 15?

Asked 1 year ago by BrettL.

• A:Answer Thank you for reaching out to us! We are glad to see your interest in our Galaxy Buds3 Pro. I wanted to let you know that each model of our Galaxy earbuds is fully compatible with iOS devices through a secure and reliable Bluetooth connection. This means that you can seamlessly pair your Galaxy Buds3 Pro with your device. If you have any more questions or concerns about our Galaxy Buds3 Pro or any other product, please don't hesitate to reach out to us at Support. Our team is here to assist you and ensure that you have the best experience with our products. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat are the pros and cons of purchasing open box

Asked 4 months ago by TinaJ.

• A:Answer Pros, you get an amazing deal esp when the product is in excellent condition! Cons, rarely will you get something that doesn't work if you do Best Buy makes it right!

  Answered 4 months ago by AnthonyVerified Purchase

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Q: QuestionAre these louder than previous models of samsung earbuds?

Asked 1 year ago by Ghost.

• A:Answer Yes and no. They offer more of a 3D audio profile and much better noise canceling than previous models. The drivers themselves sound a bit louder but nothing ear shattering. Very good quality.

  Answered 11 months ago by LaadGunnerVerified Purchase

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Q: Questionwhen will the galaxy buds3 pro be available for purchase again?

Asked 1 year ago by liyah.

• A:Answer They were re-released as of August 23rd.

  Answered 1 year ago by EntropicBoyVerified Purchase

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Q: QuestionI have very small ears I purchased the Pro 2 and the earbuds were too big for my ear how will I know if these will fit without falling out. That is a lot of money. How much will it be with my military discount? How will these fit my ears?

Asked 1 year ago by Glenda.

• A:Answer I had exactly the same issues with the first and second gen. This redesign spreads weight differently, giving them a nice balanced and so lighter feel in the ear. They are the only pair of Buds Pro that fit perfectly for me.

  Answered 1 year ago by EntropicBoy

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Q: QuestionDoes the Samsung Galaxy Buds 3 Pro Wireless earbuds have ai real-time language interpretation? If so is it compatible with all Samsung Galaxy phones?

Asked 1 month ago by KevinGPTX.

This question was asked about the related product: Samsung - Galaxy Buds3 Pro Wireless Earbud Headphones - White

• A:Answer Good day Kevin, thanks for asking us your questions about the Samsung Galaxy Buds3 Pro. Yes, the advertised Galaxy Buds3 Pro features AI real-time language interpretation via the "Interpreter" app with Galaxy AI, allowing for translated conversations and calls, but it primarily works best and is designed for compatible Samsung Galaxy phones for the full experience, requiring the phone for processing and display. Check out, "Using Galaxy AI features with your Galaxy Buds3, Buds3 Pro, or Buds3 FE" if you would like to learn more about utilizing these features. If you have additional questions for us, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionHello. I just migrated from Samsung cellphone to iPhone. Galaxy app doesn't work for iPhone, it means that 90% of functions are gone, even the chance to enable/disable noise cancelling. Is there any way to get all functions back? Thanks. Claudio.

Asked 3 months ago by ClaudioFortunato.

• A:Answer Unfortunately, not just like Andriod users don't have access to airpod functions.

  Answered 2 months ago by ChrisHVerified Purchase

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Q: QuestionHow do these fit for people with small and extra small ears? Also I am very aware that they come with different tip sizes but when some products advertise small it doesn't always mean snug for others. Do they stay in pretty well?

Asked 6 months ago by BrittW.

• A:Answer I have same ears as well and they do just fine

  Answered 6 months ago by FredWVerified Purchase

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Q: QuestionWhat is the connectivity range for the galaxy 3 pro buds?

Asked 1 year ago by Curious.

• A:Answer Thanks for reaching out! When using the Galaxy Buds3 Pro, please ensure that your earbuds and the Bluetooth device are within a 10-meter range. Keep in mind that the effective distance may vary depending on the surrounding environment. For any further questions, please be sure to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionAre they wireless charging?

Asked 1 year ago by Chelle.

• A:Answer Hi there Chelle, thanks for taking the available time out of your day to ask us your question about the Samsung Galaxy Buds3 Pro. That's a great question! Yes, the Buds3 Pro can be charged wirelessly. If you have additional questions for us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat is the range from your phone the ear piec see can go??

Asked 1 week ago by Bubbam.

This question was asked about the related product: Samsung - Galaxy Buds3 Pro Wireless Earbud Headphones - White

• A:Answer Not sure. Havent had them disconnect yet from distance. Even in the gym.

  Answered 3 days ago by user666221

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Q: QuestionCan I use these to watch TV and others in the room can still hear the audio output from the tv?

Asked 1 month ago by MG.

• A:Answer I am pretty sure that when your TV connects via bluetooth then it will disconnect the speaker sound..

  Answered 1 month ago by DarinVerified Purchase

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Q: QuestionHow long dose it take for the ear pices charge in the case?

Asked 1 month ago by Zander.

• A:Answer To fully charge case like 3 hours for earbuds 1 hour and 15 min

  Answered 1 month ago by POLOTVerified Purchase

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Q: QuestionCan they be connected independently to two phones at the same time? I have an S22 & S24

Asked 1 month ago by Anonymous.

• A:Answer You would have to pair them independently..

  Answered 1 month ago by DarinVerified Purchase

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Q: QuestionCan you hear tv with the buds

Asked 1 month ago by Anonymous.

• A:Answer It depends on if you have a smart tv or not with bluetooth on it.

  Answered 1 month ago by DillionGVerified Purchase

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Q: QuestionWhat is the difference between the Galaxy Buds3 Pro and the Galaxy Buds3 FE.

Asked 1 month ago by Joe.

• A:Answer The FE is for poors.

  Answered 3 days ago by user666221

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