“Sprint.com shows Note 4 is to be 5.0 lollipop and Bestbuy says kitkat 4.4.4 Why does Bestbuy not have 5.0 lollipop operating system for the Note 4?”
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Simply because other than Sprint, most carriers haven't rolled it out yet and stock with the phone is KitKat. On the Sprint model, it will update automatically as soon as you check for a firmware update. Has nothing to do with Bestbuy
Sorry, there was a problem. Please try again later.They just released the lollipop about a month ago and you get the phone will be updated if get one with kitkat.
Sorry, there was a problem. Please try again later.The original firmware is 4.4.4, but back in March, Sprint released 5.0.1 lollipop. Once the update is applied when you activate the phone you'll have 5.0.1 or higher.
Sorry, there was a problem. Please try again later.The lollipop update rolls out as time goes out. The Note 4 was original released as Kit Kat and in the coming weeks/months you'll get the update for lollipop.
Sorry, there was a problem. Please try again later.The update was released after the shipping of product to store.
Sorry, there was a problem. Please try again later.Mine updated to Lollipop recently.
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