“There is no option to preorder the note 9 and do the trade in. Does anyone have any idea how to do it. Thanks.”

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• There is an option to pre-order on the website but you will not be able to trade in your old device. You MUST go inside a BestBuy store to fulfill the trade in as well as pre-order successfully.

  Answered by CK94 7 years ago

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• Ran into the same issue. I was unable to pre-order the unlocked phone in store. I wanted to trade in my older device, but the promotional offer is only offered for the unlocked version. I also was unable to do the 24 month no interest financing promotion bc I didn't already have a best buy credit card. All these options were advertised but aren't available. I was told sorry and that there was nothing they could do.

  Answered by CJ88 7 years ago

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