Questions & Answers

Q: QuestionI have a new high-end pacemaker, and my cardiologist indicated that the Oura ring would not be an issue, but they didn't know if that was true with the Samsung ring. Can I safely use this ring with a pacemaker?

Asked 1 day ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 12 - Titanium Silver - (2024)

• A:Answer Greetings, thanks for contacting us with your question about the Samsung Galaxy Ring. Pacemakers and implantable medical devices should have a minimum separation of six (6) inches between a mobile device and an implantable medical device, such as a pacemaker or cardioverter defibrillator, to avoid potential interference with the medical device. Persons who have such medical devices should: ALWAYS keep the mobile device more than six (6) inches from their implantable medical device when the mobile device is turned ON, do not carry the mobile device in a breast pocket, use the ear opposite the implantable medical device to minimize the potential for interference. Turn the mobile device OFF immediately if there is any reason to suspect that interference is taking place. Read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your wireless mobile device with an implantable medical device, consult your healthcare provider. For additional detailed information regarding potential interference and precautions needed for pacemakers, please visit: http://www.fda.gov. If you would like further assistance, please reach out to Support. Thanks for choosing Samsung! - Debra

  Answered 20 hours ago by Samsung

  
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Q: QuestionDoes the ring measure blood oxygen when not sleeping?

Asked 5 days ago by Rick.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 10 - Titanium Silver - (2024)

• A:Answer Greetings Rick, thanks for reaching out with your question about the Samsung Galaxy Ring. The Galaxy Ring primarily measures blood oxygen levels automatically while you are sleeping. It has been designed to analyze sleep patterns, including blood oxygen and skin temperature, rather than providing on-demand, real-time, or continuous blood oxygen measurements during daytime hours. Let us know if you have additional questions for us by contacting Support at your leisure. Thank you for being a faithful Samsung customer. - Debra

  Answered 18 hours ago by Samsung

  
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Q: Questionfor heart and pulse/ox monitoring... will this alarm at night?

Asked 3 weeks ago by mikeS.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 12 - Titanium Black - (2024)

• A:Answer Only if you set the alarms correctly other than that it'll give you the information in the morning

  Answered 1 week ago by Kenj

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Q: QuestionWhat does it actually do?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 10 - Titanium Gold - (2024)

• A:Answer Greetings, thank you for taking the time to ask us your question about the Samsung Galaxy Ring. The advertised Galaxy Ring is a discreet wearable that tracks your health and activity, providing insights into sleep, energy, heart rate, and workouts via the Samsung Health app, using sensors for heart rate, skin temp, SpO2, and motion. Its main functions include generating an "Energy Score" for daily readiness, detailed sleep analysis, step/activity tracking, and even automatic workout detection for walking/running. If you have additional questions for us, please do not hesitate to contact Support. Thanks for being a staunch Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes the Galaxy ring pair white Google smartphone well?

Asked 1 month ago by Tim.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 10 - Titanium Gold - (2024)

• A:Answer Incredibly well, just open the Wear app on samsung phone and it will show right up. Samsung ecosystem works well together.

  Answered 3 weeks ago by CurtisL

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Q: QuestionDoes it come with a charger?

Asked 2 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 8 - Titanium Silver - (2024)

• A:Answer Yes, case

  Answered 2 months ago by Trash

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Q: QuestionCan i wear it like a wedding ring.

Asked 2 months ago by Larry.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 9 - Titanium Silver - (2024)

• A:Answer Hey Larry, thank you for asking us your question about the Samsung Galaxy Ring. Yes, you can wear the Samsung Galaxy Ring on your wedding finger, if you choose. However, Samsung recommends your index finger for more accurate gesture control. Let us know if you have additional questions for us by contacting Support at your leisure. Thanks for being a cherished Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionWarranty?

Asked 3 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 8 - Titanium Gold - (2024)

• A:Answer Greetings, thanks for taking the time to ask us your question about the Samsung Galaxy Ring. Yes, Samsung provides a 12-month warranty on this device for manufacturing defects in materials and workmanship. If you have any other questions, please feel free to contact Support. Thanks for being a dedicated Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionWill the ring be able to auto-detect cycling activities similar to the watch function. Example -- distance traveled, cycling time, etc.

Asked 4 months ago by Marv.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 12 - Titanium Black - (2024)

• A:Answer I am a cyclist also. No, it doesn’t know anything about riding.

  Answered 3 months ago by DebD

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Q: QuestionCan I skip songs back and fourth?

Asked 7 months ago by TheBROMan.

• A:Answer I don't think so.

  Answered 6 months ago by Anonymous

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Q: QuestionWill it be a problem if I wear the ring in the sauna or steam room?

Asked 9 months ago by vic.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 14 - Titanium Black - (2025)

• A:Answer Would advise not wearing in in a sauna.

  Answered 8 months ago by KatrinaW

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Q: QuestionWill this ring worth with a oneplus 13

Asked 9 months ago by Seth.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 12 - Titanium Silver - (2024)

• A:Answer Yes, but it just works a little better if you pare it with samsung. It will connect a lot easier to samsung.

  Answered 9 months ago by JoelS

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Q: QuestionWhat is the age minimum to use this ring?

Asked 9 months ago by claudette.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 9 - Titanium Gold - (2024)

• A:Answer I would not recommend this for anyone under the age of 12. In addition, I recommend that anyone wearing this ring be mature and responsible.

  Answered 9 months ago by JoelS

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Q: QuestionDoes this ring have a tracking device

Asked 11 months ago by Ccarl.

• A:Answer Yes... but you must be within WiFi range

  Answered 10 months ago by Clint

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Q: QuestionDoes it work with apple iPhone?

Asked 1 year ago by Ery.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 9 - Titanium Gold - (2024)

• A:Answer Hello Ery, thank you for finding the time out of your lively day to ask us your question about the Samsung Galaxy Ring. No, the Galaxy Ring is supported on Samsung Galaxy smartphones over R OS version (Android 11.0). Feel free to contact Support if you think of any other questions you may have for us. Thank you for being a treasured Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionI have a pixel watch. Is this compatible with that watch?

Asked 1 year ago by quickster2.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 8 - Titanium Black - (2024)

• A:Answer Yes, but it just works a little better if you pare it with samsung. It will connect a lot easier to samsung.

  Answered 9 months ago by JoelS

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Q: QuestionI spend a lot of time with my hands in water (Hairdresser). Will that be a problem for this ring?

Asked 1 year ago by Lmattox.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 10 - Titanium Silver - (2024)

• A:Answer Water doesn't seem to affect the use of the ring. I cook and bake a lot so my hands are also in water a lot especially over the recent holiday season. I can't say whether water will affect the ring on a long-term basis, but so far it hasn't been an issue with mine. Good luck!

  Answered 1 year ago by CherylA

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Q: QuestionCan it measure Blood Pressure.

Asked 1 year ago by CL.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 13 - Titanium Silver - (2024)

• A:Answer No

  Answered 1 year ago by RippedOffVerified Purchase

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Q: QuestionWhat is the lowest heart rate reading for this ring?

Asked 1 year ago by Rog.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 10 - Titanium Gold - (2024)

• A:Answer Hi Rog, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy Ring. The Ring can alert you through the Samsung Health app if your heart rate is higher or lower than your specified resting heart rate for more than 10 minutes. If you have additional questions for us, feel free to contact Samsung Support. Thank you for being a cherished Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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