Questions & Answers

Q: QuestionHow long should I wear the sample ring from the Galaxy Ring Sizing Kit?

• A:Answer It is recommended to wear a sample ring for at least 24 hours, including while you sleep, to determine the most comfortable fit.

Q: QuestionWhat is included in the Galaxy Ring Sizing Kit?

• A:Answer The kit includes 11 sample rings in different sizes and a $10 Best Buy Gift Card towards your Galaxy Ring purchase.

Q: QuestionDoes the Galaxy Ring Sizing Kit come with a warranty?

• A:Answer Yes, the manufacturer offers a 1-year warranty for both parts and labor on the Galaxy Ring Sizing Kit.

Q: QuestionWhy are the Galaxy Ring sizes different from regular ring sizes?

• A:Answer The Galaxy Ring uses a different sizing system than regular rings, so it's essential to use the Sizing Kit to determine your correct size.

Q: QuestionHow do the sensors on the Galaxy Ring Sizing Kit work?

• A:Answer The sizing kit itself doesn't have functional sensors. It has rings with 3 bumps inside, indicating the placement of sensors on the actual Galaxy Ring, to be worn facing your palm.

Q: QuestionCan I use a Flexible Spending Account (FSA) to purchase the Galaxy Ring Sizing Kit?

• A:Answer Yes, the Galaxy Ring Sizing Kit, the Galaxy Ring itself, and the shipping costs are eligible for reimbursement from an FSA or HSA.

Q: QuestionDoes the gift card have to be used towards the ring or can it be used towards any item?

Asked 1 year ago by Unicornlov.

• A:Answer It can be used for anything, however it is not a regular gift card, but a "promotional gift card", which is only good for a month. After a month, you cannot use it any more. It also will not work towards any kind of digital item, like PlayStation gift cards or anything like that.

  Answered 8 months ago by blahVerified Purchase

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Q: QuestionDoes it matter what finger you wear the ring on?

Asked 2 weeks ago by Whichfinger.

• A:Answer Hi Whichfinger, thank you for asking us your question about the Samsung Galaxy Ring Sizing Kit. You can wear the Galaxy Ring on any finger. However, there are a few important details to keep in mind regarding fit and functionality: We recommend wearing it on your index finger. It provides the most accurate health tracking and works best for the ring's gesture controls (such as double-pinching to dismiss an alarm or snap a photo). If you have any other questions for us, please feel free to contact Support. Thank you for being a cherished Samsung customer. - Debra

  Answered 1 week ago by Samsung

  
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