Questions & Answers

Q: QuestionDoes s22 comes with eSim enabled and dual sim capabilities for USA?

Asked 4 years ago by Miki.

• A:Answer Esim yes dual sim not in usa

  Answered 3 years ago by jeffsrawr

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhy can't or why won't Best Buy deliver this unlocked version instead of a carrier locked version while still honoring the pre-order sale deal?

Asked 4 years ago by Esse.

• A:Answer Deals worked out with carriers control it.

  Answered 3 years ago by jeffsrawrVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it come with a tempered glass or film screen protector, by any chance? Or would we have to install a screen protector if we purchased this phone?

Asked 4 years ago by Zuhair91.

This question was asked about the related product: Samsung - Galaxy S22 128GB (Unlocked) - Phantom Black

• A:Answer The phone comes with gorilla glass on the back and front of the phone.It does not have any protective screen cover or tempered glass to protect the front screen.The phone feels very delicate in the hand and therefore needs a cover or case prior to using the phone.

  Answered 4 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the Samsung Galaxy S22 256GB phone have good battery life? People are saying it has poor battery life! I won't buy this phone if it has poor battery!

Asked 4 years ago by Andrew.

• A:Answer Not the best, but perfect in everything else

  Answered 4 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThanks SAMSUNG for answering my last questions! My other questions are, can you use Samsung Galaxy buds 2 with this phone, does this phone take pictures in 4k, does the phone come with a charger, and do the Samsung Galaxy buds 2 come with a case? Thanks:)

Asked 4 years ago by Levi.

• A:Answer Works with any bluetooth buds, video in 8k so yes 4k included, pictures even higher, no charger just usb c to c cable, buds 2 come with charging case

  Answered 3 years ago by jeffsrawrVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow long is the battery life on the S22 256GB phone? Also, is this phone smooth when taking videos in 8k and can you take pictures in 8k? Thank you and God bless :)

Asked 4 years ago by Levi.

• A:Answer Hi Levi! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S22 256GB (Unlocked) can take videos and pictures in 8K resolution and the battery life. To answer your question, the battery life of this model is based on average battery life under typical usage conditions. Actual battery life depends on the network, features selected, frequency of calls, voice, data, and other application usage patterns. The 8K resolution (UHD 8K (7680 x 4320)@24fps) for Galaxy S22 256GB (Unlocked) is for taking videos only. Reference #: 1144254782 Have a great day. Melardo

  Answered 4 years ago by Samsung

  
  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this come with a screen protector

Asked 4 years ago by Corgo24.

• A:Answer No

  Answered 3 years ago by jeffsrawrVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow many physical sim cards does the best buy version of this phone takes? What about S22+ or S22 Ultra?

Asked 4 years ago by Alejandro.

This question was asked about the related product: Samsung - Galaxy S22 128GB (Unlocked) - Phantom White

• A:Answer 1. It does offer E-Sim support thou.

  Answered 4 years ago by Drewhyknot

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi, I want to gift Samsung galaxy s22 256gb unlocked phone to india. Does this cover international warranty if purchased in US? Where can we buy the international model in US? does best buy also offer student discount on phones?

Asked 4 years ago by pizza.

Q: QuestionSo people that preordered don’t get the phone on release day? Are pre orders not out aside before dropping stock online? A apparently you could order it today and pick up today, BUt if you pre ordered 2 weeks in advance, sorry your out of luck?

Asked 4 years ago by Pokemon.

• A:Answer Haven't received mine as well but love getting emails from Best Buy asking my how much have I enjoyed my new phone so far and try to sell me on accessories.

  Answered 4 years ago by Esse

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionDoes cell phone except sd cards?

Asked 4 years ago by Cin.

This question was asked about the related product: Samsung - Galaxy S22 128GB (Unlocked) - Pink Gold

• A:Answer Hi Cin, Thank you for reaching out. We appreciate you letting us know about your inquiry if the Galaxy S22 has extra storage space. Unfortunately, it doesn't have an SD card slot available. Please see page 8, and you will notice that the device only has a card slot that fits with the size of its actual sim card: https://downloadcenter.samsung.com/content/UM/202202/20220217073519470/SAM_S901_S906_S908_EN_UM_OS12_021022_FINAL.pdf Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144213608 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan a mini SD card be inserted?

Asked 4 years ago by Jess.

This question was asked about the related product: Samsung - Galaxy S22 128GB (Unlocked) - Pink Gold

• A:Answer Hi Jess, Thank you for reaching out. We appreciate you letting us know about your inquiry if the Galaxy S22 has extra storage space. Unfortunately, it doesn't have an SD card slot available. Please see page 8, and you will notice that the device only has a card slot that fits with the size of its actual sim card: https://downloadcenter.samsung.com/content/UM/202202/20220217073519470/SAM_S901_S906_S908_EN_UM_OS12_021022_FINAL.pdf Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144213662 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo the S series phones come with a charger?

Asked 4 years ago by RWB.

This question was asked about the related product: Samsung - Galaxy S22 128GB (Unlocked) - Phantom White

• A:Answer Hi RWB! Thank you for reaching out to us. We appreciate your interest in knowing if the Galaxy S series comes with a charger. Please be advised that Galaxy S Series comes with the following: • Smart Phone • Data Cable • Ejection Pin Galaxy S22 series does not include an adapter/wall charger. See under the "What's in the box" section for more information: https://www.samsung.com/us/smartphones/galaxy-s22/buy/?modelCode=SM-S901UZWAXAA. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144213832 Have a great day. Melardo

  Answered 4 years ago by Samsung

  
  Helpful (2)Unhelpful (2)ReportAnswer this questionShow more answers (2)

Q: QuestionThis version works in South America?

Asked 4 years ago by George.

This question was asked about the related product: Samsung - Galaxy S22 128GB (Unlocked) - Phantom White

Q: QuestionWhen will the Galaxy S22 IPhones be available for pickup in your stores??

Asked 4 years ago by TCS215G.

• A:Answer I just spoke with a local Best Buy because I had the question too of when it's stock and they said it's because Samsung didn't send them enough so there's about 30% or more of people who did not receive their order yet. They said next week or the week after they should have more in. Hope this helps!

  Answered 4 years ago by kitten4

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the charging port also work as an HDMI output for screen mirroring?

Asked 4 years ago by BCC1987.

• A:Answer Yes it does for usb c to c. I have used this on my monitors

  Answered 2 years ago by Mikethemeatloaf

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it have LIDAR?

Asked 4 years ago by RaiderRC.

This question was asked about the related product: Samsung - Galaxy S22 128GB (Unlocked) - Phantom Black

Q: QuestionCan it work with both eSIM and nano SIM smultaneusly? I'm looking for AT&T and Google Fi integration

Asked 4 years ago by Zafra.

• A:Answer Hi Zafra! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S22 can work with eSIM and nano-SIM. Your wireless carrier and service plan may support the ability to use a dual SIM (two physical SIM cards) or an eSIM (embedded SIM) so that you can manage two mobile accounts without carrying two devices. Options may vary by carrier. For more information, you may access the user's manual on page 131: https://downloadcenter.samsung.com/content/UM/202202/20220217073519470/SAM_S901_S906_S908_EN_UM_OS12_021022_FINAL.pdf. Reference #: 1144220696 Have a great day. Melardo

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I tread in my Samsung s21? To get s22

Asked 4 years ago by Nunu.

This question was asked about the related product: Samsung - Galaxy S22 128GB (Unlocked) - Phantom Black

• A:Answer Hi Nunu! Thank you for reaching out to us. We appreciate your time taking an interest in knowing if you can trade-in your Galaxy S21 to get the Galaxy S22. Yes, you can trade in your Galaxy S21, and you must meet the following eligibility requirements: • It starts up to the home screen and functions normally. • Any software locks will be disabled, accounts will be removed, and it will be factory reset before you ship it. • The screen, body, and camera lenses are free of cracks. We also accept devices with cracked screens at a reduced value. • The device is not on a banned list. You will include the charger or charger case, if applicable. You may visit our website for more information about Samsung Trade-in Program under FAQs: https://www.samsung.com/us/smartphones/galaxy-s22/buy/?modelCode=SM-S901UZKAXAA. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144197468 Have a great day. Melardo

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question