Questions & Answers

Q: QuestionIs a trade in available?

Asked 2 years ago by TAJM.

• A:Answer Yes, trade-ins are available.

  Answered 2 years ago by LordMerovingian

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Q: QuestionIs this new, used or refurbished?

Asked 2 years ago by Peter.

• A:Answer New phone

  Answered 2 years ago by Cumming

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Q: Questionis this phone will work with boost mobile?

Asked 2 years ago by peke.

This question was asked about the related product: Samsung - Galaxy S23 FE 128GB (Unlocked) - Purple

• A:Answer According to Boost Mobile's "Bring Your Own Device" eligibility webpage, yes it will work on their network.

  Answered 2 years ago by LordMerovingian

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Q: QuestionWhere can I get a battery case for this device?

Asked 2 years ago by vgchat.

Q: QuestionWill the S23 FE support video calling like its predecessors? I was surprised to find out the 23+ did not outside Meet and similar apps.

Asked 2 years ago by S23plusowner.

• A:Answer Mine works fine: ▪︎ directly from the dialing screen (there's an 'emoji' of video recorder); ▪︎ while using FBK Messenger; ▪︎ when using Zoom.

  Answered 1 year ago by NorskMor

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Q: QuestionScreen Brightness

Asked 2 years ago by Noor.

• A:Answer It has adaptive brightness. So it can make it as bright or as dim as you desire.

  Answered 1 year ago by RichardFVerified Purchase

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Q: QuestionIs this phones bluetooth compatible with hearing aids that require Bluetooth LE compatibility?

Asked 1 year ago by Johann.

• A:Answer Hey there Johann, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S23 FE. The Galaxy S23 FE does have Bluetooth capability. In fact, it has Bluetooth v5.3. You can configure settings to help you interact with your device’s sounds, including captioning, sound balance, and hearing aid support. From Settings, tap Accessibility > Hearing enhancements and tap an option: * Hearing aid support: Improve the sound quality to work better with hearing aids. If you have any other questions or if you would like any further assistance, reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionDo I need to purchase a sim card for this phone?

Asked 1 year ago by MARLENE.

• A:Answer Greetings MARLENE, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S23 FE. Typically, the wireless carrier that you choose to provide your wireless service to your unlocked device will provide a SIM card and/or eSIM for your device to be fully functional on their wireless network. Feel free to reach back out if you have any other questions for us. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 10 months ago by Samsung

  
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Q: QuestionIs there a Samsung Galaxy S23 FE with 2 sim slots? or is it only e_sim and 1 sim slot?

Asked 1 year ago by Allen.

• A:Answer Mine has one slot. Purchased early December.

  Answered 1 year ago by Anonymous

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Q: QuestionWill this phone be compatible with Xfinity Mobile?

Asked 1 year ago by Marley729.

• A:Answer Hello Marley729, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy S23 FE. The advertised unlocked Galaxy S23 FE is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. This device works well on the 4G LTE and 5G wireless networks. Let us know if you have any additional questions by reaching out to Samsung Support at your leisure. Thank you for being a treasured Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this phone come with charger with the open box? Can you trade in your phone with a cracked screen to get a discount?

Asked 1 year ago by Fran.

• A:Answer Only comes with basic usb c cord..very basic.

  Answered 1 year ago by Anonymous

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Q: QuestionCan this phone operate in Mexico

Asked 2 years ago by Ed.

• A:Answer Hey Ed, thank you for finding the unobstructed time out of your bustling day to ask us your question about the Samsung Galaxy S23 FE. The advertised unlocked Galaxy S23 FE is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. It works on the 4G LTE and 5G wireless networks. We recommend reaching out to the cellular provider of your choosing to direct your carrier specific questions. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionThis is an unlocked phone: 1) can this be used anywhere in the world by changing the sim card? 2) can my current sim card for Galaxy S9+ be used in this phone (Galaxy S23 FE)? If not, what is the process?

Asked 1 year ago by Anna.

• A:Answer Do you need to know what the carriers of your Sim card are? Then find this on the Specifications of this phone: Carrier Compatibility: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon My sim card carriers are H2O Wireless, so I bought it and it works as soon as I plug in the sim card. But will other carriers, such as Verizon, work? I haven't tried it yet, need to ask people who use Verizon Sim cards. Because H2O Wireless is GSM networks and Verizon is CDMA networks, I bought an unlocked phone before, and it only worked with GSM Sim cards, not worked in CDMA Sim cards. Or is this phone now compatible with both networks? Be careful to ask clearly. What networks are the carriers of my Sim card? It can be found online. For example, AT&T, H2O Wireless, and T-Mobile are GSM networks. Verizon is a CDMA network.

  Answered 1 year ago by replyVerified Purchase

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Q: QuestionDoes this phone work with Spectrum Mobile ?

Asked 1 year ago by shopping.

• A:Answer I don't know, I wouldn't know exactly why my phone would connect to cricket wireless.

  Answered 1 year ago by Forky

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Q: QuestionQ:Q: Question Will the unlocked S23 FE work on Verizon? Also, please tell me about Android OS support & security updates. How many and for how long?

Asked 2 years ago by Bluemoon.

• A:Answer Works with these carriers AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon

  Answered 2 years ago by Anonymous

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Q: QuestionDoes this phone work on T-Mobile?

Asked 2 years ago by Jules.

• A:Answer If the phone is “unlocked” just pop in your Sim Card, assuming it’s the same type (nano in the case of the s23 fe) and it will work fine. If your Sim card is different, contact your provider to get the correct type for this phone.

  Answered 1 year ago by AlexD

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Q: QuestionDoes this phone work with Spectrum

Asked 1 year ago by Commanders.

• A:Answer Hey Commanders, thank you for finding the unobstructed time out of your bustling day to ask us your question about the Samsung Galaxy S23 FE. The advertised unlocked Galaxy S23 FE is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Please feel free to contact Samsung Support if you have any other questions for us. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionThe S23 FE is Dual SIM or ESIM compatible? Can I combine SIM/ESIM?. Thank you!.

Asked 2 years ago by Atashen.

• A:Answer I really not sure but for the quality i thing so

  Answered 2 years ago by Miriamchavira

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Q: QuestionWill this phone work with straight talk?

Asked 1 year ago by J.

This question was asked about the related product: Samsung - Galaxy S23 FE 128GB (Unlocked) - Purple

• A:Answer Good day J, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S23 FE. The advertised unlocked Galaxy S23 FE is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Please do not hesitate to contact Samsung Support if you think of any additional questions that you have for us. Thank you for being an unwavering Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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