Questions & Answers
- Model:
- SM-S918UZEAXAA
- |
- SKU:
- 6529719
Q: QuestionDoes it come with the pen on the photo ?
Asked by I.
- A:Answer We appreciate you for taking the time to reach out to us with your questions! We see that you are interested in the S23 and what comes with it. We're happy to let you know that this phone comes with the S23 Ultra with the S Pen built-in, USB C to USB C cable, SIM ejector tool, and a quick start guide in the box. This device also offers exceptional features like the notes feature. S Pen keeps the legacy of Galaxy Note alive. Capture scribbles, strokes of genius, and everything in between with the built-in S Pen. You can even use it to snap pics without needing to set a selfie timer. If you have any other questions, please be sure to let us know at Support. -Kelvin
Answered by Samsung

Q: QuestionIs this phone brand new?
Asked by Mister.
- A:Answer Yes it came brand new with the pen also
Answered by MoniqueJ
Q: QuestionWhy didn't the phone come in a box instead of being in a bag even though I got it from the store and the SIM Card tray slot is missing from on the phone as well,
Asked by Blove39.
- A:Answer Probably because it was opened box, which means it was returned. They sell them for a lesser price.Next time searching specifically look for new or brand new. Inbox And be careful shopping Online And always look it over before you buy it Ask all kinds of questions., especially at the store. You can never be too careful. And good luck to ya.
Answered by Anonymous
Q: QuestionWill it work on tracfone service?
Asked by Owh.
- A:Answer Howdy Owh, thanks for taking the available time out of your busy day to ask us your question about the Samsung Galaxy S23 Ultra. The advertised unlocked Galaxy S23 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. This device works on the 5G wireless network. Being that this is an unlocked device, we suggest reaching out to Tracfone with the information that has been provided above to ask your carrier specific questions on compatibility. Feel free to contact Samsung Support if you have any other questions for us. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionIs there any way to do monthly installments for payment or can you only purchase at full price upfront?
Asked by Anonymous.
- A:Answer The reason I buy all my tech from Best Buy is bescuse with my Best Buy credit card, I get the 18 or 24 month zero interest financing. Then I make monthly installments to pay off the full amount before the zero interest financing durarion ends. You also earn rewards and sometimes gift cards as well!
Answered by Rainman
Q: QuestionWill this phone work with consumer cellular? And can I connect my TV to it?
Asked by Suex63.
- A:Answer Hey there Suex63, thank you for finding the free time out of your busy day to ask us your questions about the Samsung Galaxy S23 Ultra. The advertised unlocked Galaxy S23 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. It works on the 5G wireless network as well. Without having the make and model of your television, it's difficult to say without a doubt if this device will connect to it. However, if your television is Bluetooth enabled, the Galaxy S23 Ultra is also a Bluetooth enabled device that can easily be paired to another Bluetooth enabled device. Please feel free to contact Samsung Support if you have any other questions for us. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionI bought this unblock phone when I was in USA but now I'm in middle east and I did factory data reset, so can I use it normally or no?
Asked by Adam.
- A:Answer Activated for every setting and works everywhere across the globe
Answered by Lovedlov
Q: Questiondoes this phone have a hotspot setting for use when I am traveling and want secure wi-fi?
Asked by Al.
- A:Answer Yes it does
Answered by FrankieS
Q: QuestionWhen it says “open box” does that mean the phone has been used , or is it still a brand new phone ?
Asked by W.
This question was asked about the related product: Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Lavender
- A:Answer Open box items is more than likely used but briefly. Sometimes accessories may be missing but the label should say so. Usually, usually the items are still like new
Answered by Blobb
Q: QuestionDoes the Samsung Galaxy S23 Utlra support 802.11ax 6 GHz "WiFi 6E" ?
Asked by Anonymous.
- A:Answer Yes it dose
Answered by pepe
Q: QuestionIf I buy unlocked s23 ultra from usa will it have some network compatibility issues in India?
Asked by Dheeraj.
- A:Answer Yes
Answered by LakshmidharG
Q: QuestionI want to use this phone with another phone carrier that is not in the US, how can i know if its compatible?
Asked by leslie12324.
- A:Answer This is compatible with almost all careers. I used with 3 different countries carrier and it worked flawlessly.
Answered by AkshayV
Q: QuestionDoes it come with charger?
Asked by Flowers.
This question was asked about the related product: Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Green
- A:Answer It does not. Just a cable, sim removal tool and paperwork is included
Answered by WilC
Q: QuestionCan it be used in outside countries it’s not like iphne right?like it should not be required registering?
Asked by Anonymous.
- A:Answer I have the unlocked version and I used in spain, boost mobile doesn't work but this model has the e-sim and I could buy an online service for 15 dollar for just one month
Answered by MitchelS
Q: QuestionCan I claim warranty for unlocked version of this in india?
Asked by DonPablo.
- A:Answer Yes Samsung offer global warranty
Answered by KushvinderK
Q: QuestionIs this phone brand new?
Asked by MichCee.
This question was asked about the related product: Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Lavender
- A:Answer Yes.
Answered by ChetanathN
Q: QuestionIf I purchase the open box (excellent) for this phone. Will it still have the 1-year factory warranty?
Asked by J.
- A:Answer Yes as far as I know.
Answered by Smilehappy
Q: QuestionWill this unlocked phone work with Xfinity Mobile?
Asked by REVjr.
- A:Answer Hello REVjr, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy S23 Ultra. The advertised unlocked Galaxy S23 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to reach out to Samsung Support if you have any additional questions for us. Thank you for being a treasured Samsung customer. - Debra
Answered by Samsung

Q: QuestionWill this unlocked phone work with TMobile?
Asked by DavidT.
- A:Answer Yes
Answered by Anonymous
Q: Questionwill this work on Verizon or do I need to buy the Verizon carrier version?
Asked by Is1234.
- A:Answer Yes, it works with Verizon if it is an unlocked device, if you brought it with any other carrier then it may not work with Verizon until it is done with the carrier.
Answered by LakshmidharG
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