Questions & Answers

Q: QuestionWhy didn't the phone come in a box instead of being in a bag even though I got it from the store and the SIM Card tray slot is missing from on the phone as well,

Asked 1 year ago by Blove39.

• A:Answer Probably because it was opened box, which means it was returned. They sell them for a lesser price.Next time searching specifically look for new or brand new. Inbox And be careful shopping Online And always look it over before you buy it Ask all kinds of questions., especially at the store. You can never be too careful. And good luck to ya.

  Answered 1 year ago by Anonymous

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Q: QuestionWill it work on tracfone service?

Asked 1 year ago by Owh.

• A:Answer Howdy Owh, thanks for taking the available time out of your busy day to ask us your question about the Samsung Galaxy S23 Ultra. The advertised unlocked Galaxy S23 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. This device works on the 5G wireless network. Being that this is an unlocked device, we suggest reaching out to Tracfone with the information that has been provided above to ask your carrier specific questions on compatibility. Feel free to contact Samsung Support if you have any other questions for us. Thank you for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionIs there any way to do monthly installments for payment or can you only purchase at full price upfront?

Asked 1 year ago by Anonymous.

• A:Answer The reason I buy all my tech from Best Buy is bescuse with my Best Buy credit card, I get the 18 or 24 month zero interest financing. Then I make monthly installments to pay off the full amount before the zero interest financing durarion ends. You also earn rewards and sometimes gift cards as well!

  Answered 1 year ago by RainmanVerified Purchase

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Q: QuestionWill this phone work with consumer cellular? And can I connect my TV to it?

Asked 1 year ago by Suex63.

• A:Answer Hey there Suex63, thank you for finding the free time out of your busy day to ask us your questions about the Samsung Galaxy S23 Ultra. The advertised unlocked Galaxy S23 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. It works on the 5G wireless network as well. Without having the make and model of your television, it's difficult to say without a doubt if this device will connect to it. However, if your television is Bluetooth enabled, the Galaxy S23 Ultra is also a Bluetooth enabled device that can easily be paired to another Bluetooth enabled device. Please feel free to contact Samsung Support if you have any other questions for us. Thank you for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionI bought this unblock phone when I was in USA but now I'm in middle east and I did factory data reset, so can I use it normally or no?

Asked 1 year ago by Adam.

• A:Answer Activated for every setting and works everywhere across the globe

  Answered 1 year ago by Lovedlov

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Q: Questiondoes this phone have a hotspot setting for use when I am traveling and want secure wi-fi?

Asked 1 year ago by Al.

• A:Answer Yes it does

  Answered 1 year ago by FrankieSVerified Purchase

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Q: QuestionWhen it says “open box” does that mean the phone has been used , or is it still a brand new phone ?

Asked 1 year ago by W.

• A:Answer Open box items is more than likely used but briefly. Sometimes accessories may be missing but the label should say so. Usually, usually the items are still like new

  Answered 1 year ago by Blobb

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Q: QuestionDoes the Samsung Galaxy S23 Utlra support 802.11ax 6 GHz "WiFi 6E" ?

Asked 1 year ago by Anonymous.

• A:Answer Yes it dose

  Answered 1 year ago by pepe

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Q: QuestionIf I buy unlocked s23 ultra from usa will it have some network compatibility issues in India?

Asked 1 year ago by Dheeraj.

• A:Answer Yes

  Answered 1 year ago by LakshmidharGVerified Purchase

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Q: QuestionI want to use this phone with another phone carrier that is not in the US, how can i know if its compatible?

Asked 1 year ago by leslie12324.

• A:Answer This is compatible with almost all careers. I used with 3 different countries carrier and it worked flawlessly.

  Answered 1 year ago by AkshayVVerified Purchase

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Q: QuestionDoes it come with charger?

Asked 1 year ago by Flowers.

This question was asked about the related product: Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Green

• A:Answer It does not. Just a cable, sim removal tool and paperwork is included

  Answered 1 year ago by WilCVerified Purchase

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Q: QuestionCan it be used in outside countries it’s not like iphne right?like it should not be required registering?

Asked 1 year ago by Anonymous.

• A:Answer I have the unlocked version and I used in spain, boost mobile doesn't work but this model has the e-sim and I could buy an online service for 15 dollar for just one month

  Answered 1 year ago by MitchelSVerified Purchase

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Q: QuestionCan I claim warranty for unlocked version of this in india?

Asked 1 year ago by DonPablo.

• A:Answer Yes Samsung offer global warranty

  Answered 1 year ago by KushvinderK

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Q: QuestionIs this phone brand new?

Asked 1 year ago by MichCee.

• A:Answer Yes.

  Answered 1 year ago by ChetanathN

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Q: QuestionIf I purchase the open box (excellent) for this phone. Will it still have the 1-year factory warranty?

Asked 1 year ago by J.

• A:Answer Yes as far as I know.

  Answered 1 year ago by SmilehappyVerified Purchase

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Q: QuestionWill this unlocked phone work with Xfinity Mobile?

Asked 1 year ago by REVjr.

• A:Answer Hello REVjr, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy S23 Ultra. The advertised unlocked Galaxy S23 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to reach out to Samsung Support if you have any additional questions for us. Thank you for being a treasured Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionWill this unlocked phone work with TMobile?

Asked 1 year ago by DavidT.

• A:Answer Yes

  Answered 1 year ago by Anonymous

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Q: Questionwill this work on Verizon or do I need to buy the Verizon carrier version?

Asked 2 years ago by Is1234.

• A:Answer Yes, it works with Verizon if it is an unlocked device, if you brought it with any other carrier then it may not work with Verizon until it is done with the carrier.

  Answered 1 year ago by LakshmidharGVerified Purchase

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Q: QuestionBrand New ?

Asked 2 years ago by Lucy.

• A:Answer Yes unless you buy it in "opened box" which is at a discounted price. The product is still new but might have been used by a previous customer during the return window.

  Answered 1 year ago by FrankieSVerified Purchase

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