Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
Main Content

Questions & Answers

No content
  • Front. Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black.
  • Alt View 11. Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black.
  • Alt View 12. Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black.
  • Alt View 13. Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black.
  • Alt View 14. Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black.
  • Alt View 15. Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black.
  • Alt View 16. Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black.
  • Alt View 17. Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black.
  • Alt View 18. Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black.
  • Alt View 19. Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black.
  • Alt View 20. Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black.
  • Alt View 21. Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black.
  • Alt View 22. Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black.
  • Alt View 23. Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black.
  • Alt View 24. Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black.
  • Alt View 25. Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black.
  • Alt View 26. Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black.
  • Alt View 27. Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black.
  • Alt View 28. Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black.
  • Alt View 29. Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black.
  • Unboxing - Samsung Galaxy S23 Ultra & Book3 Pro 360 video 2 minutes 04 seconds
  • Unboxing - Samsung Galaxy S23 Ultra & Book3 Pro 360 video 2 minutes 00 seconds
  • Galaxy S23 Ultra Pen Phantom Black 3D Spin Video video 0 minutes 10 seconds
  • Galaxy S23 Ultra Phantom Black 3D Spin Video video 0 minutes 10 seconds
  • Galaxy S23 Series Premium Design Video video 0 minutes 27 seconds
  • Galaxy S23 Series Camera Feature Video video 0 minutes 32 seconds
  • Galaxy S23 Series Powerful Performance Video video 0 minutes 27 seconds
  • Galaxy S23 Ultra Gaming Video video 0 minutes 30 seconds

Samsung - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black

Model:
SM-S918UZKAXAA
SKU:
6529723
Your price for this item is $304.99
Clearance
The comparable value price is $1,199.99
Page Showing 1-20 of 64 questions
Ask a Question

  • QuestionCan a micro SD card be used in this phone and can this phone receive FM radio?

    Asked by Capt.

    • Answer No, I returned my new phones because they did not accept a micro SD card. Instead they want you to use a cloud with limited space so that later you have to pay for more cloud usage. Samsung just lost my loyalty.

      Answered by Anonymous

  • QuestionIf I buy it unlocked do I just put my SIM card from my other phone into the Samsung?

    Asked by Anonymous.

    • Answer I got mine unlocked and had to call my provider to switch my phone line to the new phone. I tried just putting the SIM card in, but it’s not as easy. They have to change in their system that you’re using a new phone. It’s easy as calling and getting the new phone activated. Hope this helps.

      Answered by Migz9090

  • QuestionCan this unlocked version be used worldwide?

    Asked by JuanCarlosM.

    • Answer Yes I believe so. I bought it in the US and am currently travelling in India and it is working fine here

      Answered by Anonymous

  • QuestionCan i use this phone in Mexico with Telcel?

    Asked by CesarMontero.

    • Answer You can because is fully unlocked

      Answered by KarenA

  • QuestionCan I used an unlocked Samsung 23 ultra with T-Mobile service?

    Asked by BRAINSTORM.

    • Answer Good day Brainstorm, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S23 Ultra. Yes, the advertised unlocked Galaxy S23 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Please do not hesitate to contact Samsung Support if you would like any further assistance. Thank you for being an unwavering Samsung customer. - Debra

      Answered by Samsung

  • QuestionIf I pick the unlock option for the s23 ulta. Can I pick the Verizon device or will it be random.

    Asked by Mike.

    • Answer Hello Mike, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy S23 Ultra. The advertised unlocked Galaxy S23 Ultra is compatible with multiple wireless carriers like AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. You can choose the wireless carrier to take this device to from the options above that can provide cellular service to the device. If you think of any other questions for us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer. - Debra

      Answered by Samsung

  • QuestionIf I buy this phone in the US but will use it in a different country with a SIM card from a different country as well (I live in Czechia and have a Czech provider) will there be any issues? Thanks!

    Asked by Mark.

    • Answer Yes, you can use it in a different country just Make sure you buy it as unlocked version, I also bought a unlocked version to use in a different country works fine.

      Answered by JayW

  • QuestionWill this phone (unlock) work for US cellular prepaid

    Asked by Buyer.

    • Answer Yes it will work with any provider. Prepaid or postpaid

      Answered by AnkurB

  • QuestionIf i buy an open box does it still come with all the extra things, cord, sim opener, manual, and can I re-open the box when I come to pick it up to make sure it has all these things?

    Asked by customer.

    • Answer I ensure it’s working fine and good condition

      Answered by TejaswiniK

  • QuestionIs this phone e-sim or physical sim?

    Asked by Anonymous.

    • Answer Thanks for reaching out! We see that you reached out to inquire about the Galaxy S23 Ultra. The Galaxy S23 Ultra comes with both SIM 1 + Embedded SIM. If you have any further questions, please do not hesitate to reach out to us at Support. -Kelvin

      Answered by Samsung

  • QuestionCan I use Samsung Galaxy 23Ultra with Tracfone?

    Asked by Mary.

    • Answer Yes, the S23 Ultra unlocked should work on Tracfone as well as almost any other national carrier.

      Answered by Rainman

  • QuestionIs it completely new?

    Asked by Yomayra.

    • Answer Yes , completely new , pack was open but it was discounted

      Answered by MoyaG

  • QuestionDoes it come with the pen on the photo ?

    Asked by I.

    • Answer We appreciate you for taking the time to reach out to us with your questions! We see that you are interested in the S23 and what comes with it. We're happy to let you know that this phone comes with the S23 Ultra with the S Pen built-in, USB C to USB C cable, SIM ejector tool, and a quick start guide in the box. This device also offers exceptional features like the notes feature. S Pen keeps the legacy of Galaxy Note alive. Capture scribbles, strokes of genius, and everything in between with the built-in S Pen. You can even use it to snap pics without needing to set a selfie timer. If you have any other questions, please be sure to let us know at Support. -Kelvin

      Answered by Samsung

  • QuestionIs this phone brand new?

    Asked by Mister.

    • Answer Yes it came brand new with the pen also

      Answered by MoniqueJ

  • QuestionWhy didn't the phone come in a box instead of being in a bag even though I got it from the store and the SIM Card tray slot is missing from on the phone as well,

    Asked by Blove39.

    • Answer Probably because it was opened box, which means it was returned. They sell them for a lesser price.Next time searching specifically look for new or brand new. Inbox And be careful shopping Online And always look it over before you buy it Ask all kinds of questions., especially at the store. You can never be too careful. And good luck to ya.

      Answered by Anonymous

  • QuestionWill it work on tracfone service?

    Asked by Owh.

    • Answer Howdy Owh, thanks for taking the available time out of your busy day to ask us your question about the Samsung Galaxy S23 Ultra. The advertised unlocked Galaxy S23 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. This device works on the 5G wireless network. Being that this is an unlocked device, we suggest reaching out to Tracfone with the information that has been provided above to ask your carrier specific questions on compatibility. Feel free to contact Samsung Support if you have any other questions for us. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs there any way to do monthly installments for payment or can you only purchase at full price upfront?

    Asked by Anonymous.

    • Answer The reason I buy all my tech from Best Buy is bescuse with my Best Buy credit card, I get the 18 or 24 month zero interest financing. Then I make monthly installments to pay off the full amount before the zero interest financing durarion ends. You also earn rewards and sometimes gift cards as well!

      Answered by Rainman

  • QuestionWill this phone work with consumer cellular? And can I connect my TV to it?

    Asked by Suex63.

    • Answer Hey there Suex63, thank you for finding the free time out of your busy day to ask us your questions about the Samsung Galaxy S23 Ultra. The advertised unlocked Galaxy S23 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. It works on the 5G wireless network as well. Without having the make and model of your television, it's difficult to say without a doubt if this device will connect to it. However, if your television is Bluetooth enabled, the Galaxy S23 Ultra is also a Bluetooth enabled device that can easily be paired to another Bluetooth enabled device. Please feel free to contact Samsung Support if you have any other questions for us. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionI bought this unblock phone when I was in USA but now I'm in middle east and I did factory data reset, so can I use it normally or no?

    Asked by Adam.

    • Answer Activated for every setting and works everywhere across the globe

      Answered by Lovedlov

  • Questiondoes this phone have a hotspot setting for use when I am traveling and want secure wi-fi?

    Asked by Al.

    • Answer Yes it does

      Answered by FrankieS

Page 1, Showing 1-20 of 64 questions

Top Rated

  • Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
    Black Friday Deal
    Your price for this item is $949.99
  • Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
    Black Friday Deal
    Your price for this item is $1,019.99
  • Samsung - Galaxy S25 FE 256GB (Unlocked) - Jet Black
    Black Friday Deal
    Your price for this item is $534.99
  • Samsung - Galaxy S25 128GB (Unlocked) - Navy
    Black Friday Deal
    Your price for this item is $674.99
  • Samsung - Galaxy S25 FE 128GB (Unlocked) - Navy
    Black Friday Deal
    Your price for this item is $474.99