Questions & Answers

Q: QuestionWhat is the weight of the phone?

• A:Answer The Samsung Galaxy S24 weighs 5.92 ounces.

Q: QuestionDoes the phone have a headphone jack?

• A:Answer The Samsung Galaxy S24 lacks a headphone jack.

Q: QuestionIs the Galaxy S24 water resistant?

• A:Answer The Galaxy S24 has an Ingress Protection (IP) rating of IP68.

Q: QuestionWhat is the maximum video recording resolution?

• A:Answer The Samsung Galaxy S24 can record video at a maximum resolution of 7680 x 4320 (8K).

Q: QuestionWhat is the battery capacity?

• A:Answer The battery capacity of the Samsung Galaxy S24 is 4000 milliampere hours.

Q: QuestionHearing aid connectivity great?

Asked 1 year ago by lisa.

• A:Answer Thanks for reaching out to us, Lisa. We see that you reached out to inquire about the Galaxy S24. Connecting your hearing aids to your phone via Bluetooth can vary, but here is the most common way to pair your hearing aids with a Galaxy device: 1. Ensure you have a fresh battery in your hearing aid, but keep the battery doors open so that it remains powered off. 2. If you have already downloaded the app specific to your hearing aids, it may have a pairing feature that will guide you through the connection process. If you haven't downloaded the app yet, you can find links to the appropriate apps on Google Play. 3. On your phone, go to **Settings**, tap on **Connections**, then select **Bluetooth**. Turn the Bluetooth switch on. 4. Close the battery door to power up your hearing aid so your Android phone can detect it. 5. Launch the app for assistance with the setup. 6. For a manual setup, go to the Bluetooth settings and look for the name and model number of your hearing aid. It should appear under "Paired Devices." 7. Tap on the name of your hearing aid to complete the connection for each device. If you have any further questions, please be sure to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionPreviously on the Samsung phones the charging port becomes loose. Have they improved it in any way

Asked 1 year ago by Maitai.

Q: Questionis there an activation fee?

Asked 1 year ago by kag5.

Q: QuestionI would like to look at a Galaxy S24 and S24+ they on display at the store Can geek squad transfer apps and Data from old S6 to new phone in the Store. What the transfer cost? Is it included free with My Best Buy Total™ Member

Asked 1 year ago by Mike.

This question was asked about the related product: Samsung - Galaxy S24 128GB - Onyx Black (Verizon)