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We appreciate you reaching out to us! We love hearing from you and value the chance to help you. When you turn on your new device for the first time, some apps will already be installed. Some of these apps are essential for your device to run correctly and cannot be uninstalled or disabled. Certain apps cannot be uninstalled but can be disabled. This is because they are useful for everyday use and the basic functions of your smartphone. To disable a pre-installed application, it is quite simple. From the Home screen, swipe up or down to access your Apps screen. Touch and hold the app you want to disable, and then tap Disable. If you have any other questions or concerns, reach out to us at Support. -Kelvin
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