Questions & Answers
- Model:
- SM-S921UZVEXAA
- |
- SKU:
- 6570268
Q: QuestionWhat are the biggest differences between the Galaxy Note20 and the Galaxy 2024 FE?
Asked by Mary.
- A:Answer Galaxy 2024fe is upgraded and more improved device.
Answered by UrsularM
Q: QuestionWill this phone update to Android 15 or higher? If it will update past #15, what is the last version it will update to?
Asked by luislast.
- A:Answer Yes to 15
Answered by UrsularM
Q: QuestionThis works with 5G but what about 3G and 4G
Asked by Rock.
- A:Answer Unless stated otherwise, backwards compatibility is always allowed, although most cellular service providers have eliminated these slower, older services.In fact, you will find that your service provider will throttle you back to 4G, 3G and/or even 2G speeds (even if those networks no longer exist in your area) when you use more than your "unlimited" connectivity (the FCC continues to allow use of this term, despite its confusion).
Answered by luislast
Q: QuestionIs the phone compatible with Telcel (Mexico network)?
Asked by Selena.
- A:Answer Si es compatible con todas las redes de mexico, incluyendo las omv ( operadoras moviles virtuales)
Answered by WirllylP
Q: QuestionIs it compatible to metro?
Asked by Rosiegirl.
- A:Answer Greetings Rosiegirl, thank you for finding the unobstructed time out of your bustling day to ask us your question about the Samsung Galaxy S24 FE. Yes, the advertised unlocked Galaxy S24 FE is compatible with Metro by T-Mobile as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have any other questions for us by contacting Samsung Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra
Answered by Samsung

Q: Questiondoes the s24 fe have NFC communication
Asked by Jeff.
- A:Answer Aloha Jeff, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S24 FE. Yes, the S24 FE does offer NFC and payments. If you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a staunch Samsung customer. - Debra
Answered by Samsung

Q: QuestionSince this is an unlocked version of S24 which means that is free to use with any carrier. Does it work with carriers(GSM networks) in Europe, because I want to buy it as a gift and send it in one of Europe country where ti will be daily used?
Asked by ermo.
This question was asked about the related product: Samsung - Galaxy S24 128GB (Unlocked) - Onyx Black
- A:Answer Hey Ermo, thank you for finding the time out of your bustling day to ask us your question about the Samsung Galaxy S24. The advertised unlocked Galaxy S24 is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. This device works well on the 5G, 4G, 4G LTE, and GSM networks. If you have additional questions for us, do not hesitate to reach back out. Thank you for being a trustworthy Samsung customer. - Debra
Answered by Samsung

Q: QuestionHello, does UNLOCKED means it can be used worldwide with any carrer? Im not an US resident and i would like to know if i buy an UNLOCKED S24 it can be used in my country with the carriers we have here. Thank you!
Asked by LichaF.
This question was asked about the related product: Samsung - Galaxy S24 128GB (Unlocked) - Onyx Black
- A:Answer Howdy LichaF, thanks for taking the time out of your hectic day to ask us your questions about the Samsung Galaxy S24. Those are great questions, LichaF! Unlocked devices can be used on multiple carrier's wireless networks, depending on compatibility. For instance, the advertised unlocked Galaxy S24 is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. This device works on the 5G wireless network. Being that this is an unlocked device, we recommend reaching out to the carrier of your choosing to inquire if this device would be compatible on their wireless network with the information that has been shared above. If you have any other questions for us or if you would like any further assistance, let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer. - Debra
Answered by Samsung

Q: QuestionDoes this product work with straight talk service?
Asked by Anonymous.
- A:Answer If they use a SIM card, it should work.
Answered by TinHaw
Q: QuestionMy back camera isn’t working, it states “warning camera failed” and it won’t allow me to take any pictures. Whenever I try to use my flashlight it says camera is in use on WhatsApp. I used the Samsung members app and it told me what the issue was.
Asked by JasmineC.
This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Onyx Black
Q: QuestionI didn't get a usb charger
Asked by Patloney.
This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Graphite
- A:Answer The Samsung S24FE comes with the USB-C cable, if you have a computer with a USB-C port you can charge from that. Otherwise you'll need to purchase a USB-C charger that plugs into a wall plug. They are very inexpensive, perhaps you have one from another device?
Answered by DougN
Q: Questionis consumer cellular included in your unlocked listing
Asked by chris.
This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue
- A:Answer Greetings Chris, thank you for asking us your question about the Samsung Galaxy S24 FE. The advertised unlocked Galaxy S24 FE is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have any other questions for us or if you would like any further assistance, please let us know by contacting Support at your leisure. Thanks for being a faithful Samsung customer. - Debra
Answered by Samsung
Q: QuestionIs the phone new or used/refurbished?
Asked by Mel.
This question was asked about the related product: Samsung - Galaxy S24 128GB (Unlocked) - Onyx Black
- A:Answer Howdy Mel, thank you for asking us your question about the Samsung Galaxy S24. The advertised unlocked Galaxy S24 is a new device. If you have additional questions, please feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra
Answered by Samsung
Q: QuestionHow long is manufacture warranty
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue
- A:Answer Good day, thanks for asking us your question about the Samsung Galaxy S24 FE. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to reach out to Support if you have any other questions for us. Thanks for being a faithful Samsung customer. - Debra
Answered by Samsung
Q: QuestionHow do you insert the two physical sims
Asked by StephenA.
This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Mint
- A:Answer It's pretty easy - you can find a YouTube video to see exactly how to do it. I belive only 1 sim is physical the other is eSIM.
Answered by DougN
Q: QuestionIs this model compatible with Consumer Cellular?
Asked by DanC.
This question was asked about the related product: Samsung - Galaxy S24 128GB (Unlocked) - Onyx Black
- A:Answer Greetings DanC, thanks for asking us your question about the Samsung Galaxy S24. The advertised unlocked Galaxy S24 is compatible with the following carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. If you have additional questions or if you would like any further assistance, please feel free to contact Support. Thanks for being a valued Samsung customer. - Debra
Answered by Samsung
Q: QuestionDo this phone has two IMEI number in the amount of two
Asked by Anonymous.
- A:Answer I think its yes
Answered by KhamsoukS
Q: QuestionIs this phone compatible with Pure Talk?
Asked by Buck.
This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue
- A:Answer Howdy Buck, thank you for asking us your question about the Samsung Galaxy S24 FE. The advertised unlocked Galaxy S24 FE is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Feel free to contact Support if you think of additional questions. Thanks for being a steadfast Samsung customer. - Debra
Answered by Samsung










































