Questions & Answers

Q: Questionwhat is meant by an unlocked phone?

Asked 1 year ago by Anonymous.

• A:Answer You are not obligated to use a particular carrier Like a locked phone. Can unlock a locked phone after paying in full and fulfilling the contract if one exists.

  Answered 1 year ago by Jeff

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Q: QuestionWhat is Cobalt Violet?

Asked 2 years ago by Bob.

• A:Answer You can see in the photo. It's a medium grayish purple. Nice color, unless you have a clear case, you'll not see it, except by camera. I have a clear case because i like the color.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan I buy this and use It in India? There will be no carrier issue right?

Asked 2 years ago by Kiran.

• A:Answer Yes

  Answered 2 years ago by APU18

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Q: Questionjust making sure this is a new phone and Not refurblished

Asked 1 month ago by harv.

• A:Answer Howdy Harv, thanks for asking us your question about the Samsung Galaxy S24+. The advertised listing is for the Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet. Feel free to reach out to Support with additional questions you may have. Thank you for being a valued Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionWill this phone work with Verizon carrier and how do all the Apps get uploaded from Verizon?

Asked 1 month ago by Jello.

• A:Answer Hello Jello, thanks for asking us your questions about the Samsung Galaxy S24+. The advertised unlocked Galaxy S24+ is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. Factory unlocked phones typically lack pre-installed carrier apps. However, if a phone was originally bought from a carrier, locked, and later unlocked, or if an unlocked Android phone automatically downloads carrier settings and apps upon inserting a specific carrier SIM card, some carrier software may still appear. That's a great question for your carrier! If you have any other questions for us, please feel free to contact Support. Thank you for being a staunch Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionMy phone speaker is damaged can I exchange the phone? I bought the phone in 2024 What do I need to do with my phone. My phone model is Samsung S24.

Asked 8 months ago by DianaL.

This question was asked about the related product: Samsung - Galaxy S24+ 256GB (Unlocked) - Marble Gray

Q: QuestionIs completely carrier unlocked?

Asked 8 months ago by Felipe.

• A:Answer Yes

  Answered 8 months ago by CynthiaVVerified Purchase

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Q: QuestionDoes this phone work with Assurance Wireless?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S24+ 256GB (Unlocked) - Marble Gray

• A:Answer Yes

  Answered 1 year ago by VikramP

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Q: QuestionWhat processor does the unlock version has? The specifications says this model has Snapdragon 8 Gen 3 version but I was comparing the specifications with Samsung's web and the international version should have Exynos 2400

Asked 1 year ago by Mayte17.

• A:Answer Hi there Mayte17, thanks for taking the time to ask us your question about the Samsung Galaxy S24+. The advertised Galaxy S24+ offers the Qualcomm Snapdragon 8 Gen 3 as its processor. Feel free to reach back out if you have any other questions for us. Thank you for being a loyal Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionHello. What can you guys say about the battery life and overheating of this phone?

Asked 1 year ago by Frank006.

This question was asked about the related product: Samsung - Galaxy S24+ 256GB (Unlocked) - Marble Gray

• A:Answer Batterylife is good and i never faced overheating in this phone s24+

  Answered 1 year ago by ThivendhargoudK

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Q: QuestionCan I connect to Mint mobile

Asked 2 years ago by MC.

• A:Answer Aloha MC, thanks for taking the time out of your busy day to ask us your question about the Samsung Galaxy S24+. Yes, the advertised Galaxy S24+ is compatible with Mint Mobile as well as AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. If you have any other questions for us, please feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionCompatible with visible?

Asked 2 years ago by Owen.

This question was asked about the related product: Samsung - Galaxy S24+ 256GB (Unlocked) - Marble Gray

• A:Answer Howdy Owen, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy S24+. The advertised unlocked Galaxy S24+ is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. Feel free to contact us if you have additional questions. Thank you for being a devoted Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionHi. I am not a USA citizen, is there any tax deduction? I am working on cruise ship. I heard foreign people not paying taxes. Thank you.

Asked 2 years ago by Marcel.

• A:Answer To be able to get a refund on the taxes you have to submit a form to US customs. No way to avoid paying initially

  Answered 1 year ago by BlakeS

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Q: QuestionCan the SD card be used as the main storage memory?

Asked 2 years ago by Triniallan.

• A:Answer Thanks for reaching out to inquire about the Galaxy S24+, Trini. We always welcome the chance to assist our valued customers. The Galaxy S24+ does not come with an SD Card storage. If you have any further questions, please be sure to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat does Best Buy protection plan cover abd is there a deductible?

Asked 2 years ago by Anonymous.

• A:Answer Im not sure what it covers it depends on what you are getting . I got a Amazon fire 10 tablet and paid 69.99 for a 2 year warranty ? The tablet needed to be replaced because it had water damage so i got a new one..but the warranty i had to get again? I would call best buy and talk to someone in geek squad and have them explain it to you..

  Answered 2 years ago by LindsayL

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Q: QuestionDoes it work with Spectrum Mobile

Asked 2 years ago by Carrier.

This question was asked about the related product: Samsung - Galaxy S24+ 256GB (Unlocked) - Marble Gray

• A:Answer If purchased unlocked I think it works with any carrier. Ask the sales rep just to be sure.

  Answered 2 years ago by JoanG

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Q: QuestionDoes this device works outside the US (in México)? Thanks in advance.

Asked 2 years ago by Anonymous.

• A:Answer Yes this device should work outside of the US.

  Answered 2 years ago by LindsayL

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Q: QuestionDoes Best Buy sale Samsung cell phones covered by T Mobile?

Asked 2 years ago by Peaches.

• A:Answer Get an unlocked phone ?

  Answered 2 years ago by RebeccaN

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Q: QuestionWould this unlocked phone be able to work with straight talk plan?

Asked 1 year ago by Anonymous.

• A:Answer Hello, thank you for finding the time out of your lively day to ask us your question about the Samsung Galaxy S24+. The advertised unlocked Galaxy S24+ is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. Feel free to reach out to Samsung Support if you think of additional questions you may have for us. Thank you for being a treasured Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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