Questions & Answers

Q: QuestionWhat is the weight and dimensions of the phone?

• A:Answer The Galaxy S24+ 256GB (Unlocked) weighs 6.94 ounces and measures 2.98 inches wide, 6.24 inches tall, and 0.30 inches deep.

Q: QuestionWhat is the screen size of the Galaxy S24+?

• A:Answer The Galaxy S24+ has a screen size of 6.7 inches.

Q: QuestionDoes the phone have a headphone jack?

• A:Answer The Galaxy S24+ 256GB (Unlocked) does not have a headphone jack.

Q: QuestionIs the phone compatible with 5G networks?

• A:Answer The Galaxy S24+ 256GB (Unlocked) supports 5G networks.

Q: QuestionDoes Samsung 24 have wi-fi calling?

Asked 1 year ago by Libry3.

This question was asked about the related product: Samsung - Galaxy S24+ 256GB (Unlocked) - Onyx Black

• A:Answer Aloha Libry3, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S24+. That's a great question! Yes, the Galaxy S24+ does feature Wi-Fi calling to allow you to make calls over Wi-Fi when you are connected to a Wi‑Fi network. Here's how: 1. From Phone, tap More options > Settings > Wi‑Fi calling. 2. Tap to enable this feature. 3. Follow the prompts to set up and configure Wi‑Fi calling. Let us know if you think of any other questions for us by contacting Samsung Support. Thank you for being a staunch Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionWill this Samsung S24+ work with "Visible". I see others it works with, but not "Visible". Visible if owned by Verizon. It says "Verizon", but it does NOT say it works with "Visible". Please verify BEFORE I purchase.

Asked 1 year ago by KellerCouple.

This question was asked about the related product: Samsung - Galaxy S24+ 256GB (Unlocked) - Onyx Black

• A:Answer I use it with Visible. I use an internal SIM with no issues

  Answered 1 year ago by BetsyB

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Q: QuestionDoes it work with spectrum Mobile since it is a unlocked phone?

Asked 1 year ago by Carrier.

This question was asked about the related product: Samsung - Galaxy S24+ 256GB (Unlocked) - Onyx Black

• A:Answer Greetings Carrier, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S24+. The advertised unlocked Galaxy S24+ is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. Let us know if you think of any other questions for us by reaching out to Samsung Support at your earliest convenience. Thanks for choosing Samsung! - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I turn off the AI features on the phone?

Asked 1 year ago by Bob.

• A:Answer Hey there Bob, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S24+. Yes, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. Let us know if you have any other questions for us by reaching out to Support. Thank you for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: Questionwhat is meant by an unlocked phone?

Asked 1 year ago by Anonymous.

• A:Answer You are not obligated to use a particular carrier Like a locked phone. Can unlock a locked phone after paying in full and fulfilling the contract if one exists.

  Answered 1 year ago by Jeff

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Q: QuestionDoes this phone work with PUR Talk carrier?

Asked 1 year ago by Marlee.

This question was asked about the related product: Samsung - Galaxy S24+ 256GB (Unlocked) - Onyx Black

• A:Answer Salutations Marlee, thanks for taking the opportunity to ask us your question about the Samsung Galaxy S24+. The advertised unlocked Galaxy S24+ is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. Feel free to reach out to Samsung Support if you have additional questions for us. Thank you for being a dedicated Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionIs Microsoft Office included with the phone?

Asked 1 year ago by jvvsera1.

This question was asked about the related product: Samsung - Galaxy S24+ 256GB (Unlocked) - Onyx Black

• A:Answer Thank you for contacting us, Jvvsera1. We understand that you have inquiries about the Galaxy S24+. Using Microsoft apps on your Galaxy phone or tablet makes tasks like reading emails, creating documents, and sharing photos even simpler. For example, you can create spreadsheets with Microsoft Office, store documents using OneDrive, and transfer content from your Galaxy device to a PC with Link to Windows. If you have any further questions, please do not hesitate to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat is Cobalt Violet?

Asked 1 year ago by Bob.

• A:Answer You can see in the photo. It's a medium grayish purple. Nice color, unless you have a clear case, you'll not see it, except by camera. I have a clear case because i like the color.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: Questiondoes the store transfer all contacts phone numbers, pictures ,emails and text for my old phone to a new phone . a Samsung J4 to Samsung 23+

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S24+ 256GB (Unlocked) - Onyx Black

• A:Answer Theyre capable but they told me to do it at home. They can't do it if the screen is broken.

  Answered 1 year ago by Emily

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Q: QuestionCan I buy this and use It in India? There will be no carrier issue right?

Asked 1 year ago by Kiran.

• A:Answer Yes

  Answered 1 year ago by APU18

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Q: QuestionMy phone speaker is damaged can I exchange the phone? I bought the phone in 2024 What do I need to do with my phone. My phone model is Samsung S24.

Asked 1 month ago by DianaL.

This question was asked about the related product: Samsung - Galaxy S24+ 256GB (Unlocked) - Marble Gray

Q: QuestionIs completely carrier unlocked?

Asked 1 month ago by Felipe.

• A:Answer Yes

  Answered 1 month ago by CynthiaVVerified Purchase

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Q: QuestionDoes this phone work on Patriot Mobile?

Asked 10 months ago by Ang.

This question was asked about the related product: Samsung - Galaxy S24+ 256GB (Unlocked) - Onyx Black

• A:Answer Greetings Ang, thanks for asking us your question about the Samsung Galaxy S24+. The advertised unlocked Galaxy S24+ is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. Feel free to contact Support if you have any other questions for us. Thank you for choosing Samsung! - Debra

  Answered 10 months ago by Samsung

  
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Q: QuestionDoes this phone work with Assurance Wireless?

Asked 10 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S24+ 256GB (Unlocked) - Marble Gray

• A:Answer Yes

  Answered 8 months ago by VikramP

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Q: QuestionDoes this phone have dual Sim slot to accommodate two lines???

Asked 1 year ago by Dominique.

This question was asked about the related product: Samsung - Galaxy S24+ 256GB (Unlocked) - Onyx Black

• A:Answer No

  Answered 1 year ago by Anonymous

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