Questions & Answers

Q: QuestionWill you transfer current straight talk account and connect s24 samsung unlocked phone to straight talk (verizon) for the lesser price?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S24 128GB (Unlocked) - Onyx Black

Q: QuestionHello! I've noticed that If I pick "We'll help you connect this phone to a carrier" It's cheaper. But what if I don't live in the US?

Asked 2 years ago by Panda.

This question was asked about the related product: Samsung - Galaxy S24 128GB (Unlocked) - Onyx Black

Q: QuestionIs this single sim or dual sim? If dual is this eSIM or does it have a slot?

Asked 2 years ago by Srik.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Cobalt Violet

• A:Answer I only have one slot

  Answered 1 year ago by AndresM

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Q: QuestionWill this version work in Israel?

Asked 2 years ago by Heyyoad.

• A:Answer Wherever you travel, you will probably need to get a travel SIM card from your carrier.

  Answered 2 years ago by KennyKen1951

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Q: QuestionWill this phone work with Spectrum Voice and if so, can BB set it up for me or do I have to go to a Spectrum store?

Asked 2 years ago by Juliet.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Cobalt Violet

• A:Answer Hi Juliet, we appreciate your question about the Samsung Galaxy S24. This device as unlocked is listed as compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, Google Fi. You can always reach out directly to Spectrum Voice to ask if they are able to connect with this device or if they have steps you can take to do so. You can also reach out directly to the store of purchase for options on connecting. Thank you for being a Samsung customer. -Elizabeth

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this phone waterproof/unbreakable (doesn't need a case) or is it breakable if it doesn't have a 3rd party case? Thank you

Asked 2 years ago by Unbreakable.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Onyx Black

• A:Answer Howdy Unbreakable, thanks for taking the available time out of your busy day to ask us your question about the Samsung Galaxy S24. The Galaxy S24 is water and dust resistant based on an IP68 rating. This device has improved Armor Aluminum with better strength/hardness with Front/Rear: Gorilla Glass Victus 2. We always recommend protecting the investment you make into your devices with screen protectors and cases. Let us know if you have any additional questions for us by reaching out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionIf i pick the unlocked option,can i use it in Europe with my europian sim?(Greece) Or im gonna get the message region blocked? Will my network work in Greece or it depents on the provider?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Marble Gray

• A:Answer You should be able to use it overseas. I traveled to Asia with an unlocked phone and was able to use it with no issue.

  Answered 2 years ago by TinHaw

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Q: QuestionIf i pick unlock option,can i use it in Europe with my europian sim?(Greece) Or im gonna get the message region blocked?

Asked 2 years ago by Steve.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Onyx Black

Q: QuestionHi, my service provider is PureTalk. They told me I could buy an unlocked phone from Best Buy as long as it's GSM compatible. Do you know if the Galaxy S24 is?

Asked 2 years ago by Sue.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Cobalt Violet

• A:Answer Yes it is.

  Answered 2 years ago by TinHaw

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Q: QuestionDoes this phone have a extension for memory card?

Asked 2 years ago by GiselaD.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Cobalt Violet

• A:Answer No it doesn't

  Answered 2 years ago by TinHaw

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Q: QuestionIs there a slot for a microSD?

Asked 2 years ago by Polly425.

This question was asked about the related product: Samsung - Galaxy S24 128GB (Unlocked) - Onyx Black

• A:Answer Hello there Polly425, thank you for finding the available time out of your day to ask us your question about the Samsung Galaxy S24. No, the Galaxy S24 does not have a microSD slot. However, it is being offered in 128GB or 256GB storage options with an 8GB RAM. If you find yourself in need of additional storage, you do have cloud-based storage options like Samsung Cloud, Google Drive, and Microsoft OneDrive available as possible options to save your favorite content. If you have any additional questions for us, feel free to reach out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes this support dual SIM?

Asked 2 years ago by Irf.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Onyx Black

• A:Answer Yes it does mine has dual on esim and one normal sim

  Answered 2 years ago by DanielL

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Q: QuestionHow long of a video can I share with this

Asked 2 years ago by Abjwgyi.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Onyx Black

Q: QuestionGalaxy S24 processor is snapdragon or Exynos?

Asked 2 years ago by Athul.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Onyx Black

• A:Answer Hey Athul, thank you for finding the unobstructed time out of your bustling day to ask us your question about the Samsung Galaxy S24 That's a great question, Athul. The Galaxy S24 offers the Snapdragon 8 Gen 3 Mobile Platform for Galaxy processor. If you have any additional questions for us, please do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionDOES IT COME WITH THE WALL CHARGER?

Asked 2 years ago by WalterB.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Onyx Black

• A:Answer No. It only comes with the cable charger

  Answered 2 years ago by TinHawVerified Purchase

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Q: QuestionCan I use a pen with the standard S24?

Asked 2 years ago by Dss11824.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Onyx Black

• A:Answer Yes, you can.

  Answered 2 years ago by Anonymous

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Q: QuestionDoes it have eSIM capability and howmany slots?

Asked 2 years ago by Tamil.

• A:Answer It has eSIM capabilities. 1 SIM slot.

  Answered 2 years ago by TinHaw

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Q: QuestionDoes this product have dual SIM capability and can it work outside the USA?

Asked 2 years ago by Gbengus.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Cobalt Violet

• A:Answer No dual SIM, but it works out the US.

  Answered 2 years ago by TinHaw

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Q: QuestionWhen will the new Samsung S-24 phones (Black) be in stock at Aiea, HI Store, No Trade in, Cash Purchase only.

Asked 2 years ago by JayJ.

This question was asked about the related product: Samsung - Galaxy S24 128GB (Unlocked) - Cobalt Violet