Questions & Answers

Q: QuestionDoes the Samsung Galaxy S25 have a headphone jack?

• A:Answer No, the Samsung Galaxy S25 does not have a headphone jack.

Q: QuestionCan I use Samsung Pay with this phone?

• A:Answer Yes, the Samsung Galaxy S25 supports Samsung Pay for mobile payments.

Q: QuestionWhat is the maximum depth of water resistance for the Samsung Galaxy S25?

• A:Answer The Samsung Galaxy S25 has an IP68 rating, making it water-resistant up to 5 feet.

Q: QuestionHow long does the battery last on the Samsung Galaxy S25?

• A:Answer The Samsung Galaxy S25 is built with a long-lasting battery that optimizes energy use, allowing for hours of streaming, navigation, and video calls without needing to recharge.

Q: QuestionWhat is the screen size of this Samsung phone?

• A:Answer The Samsung Galaxy S25 has a screen size of 6.2 inches.

Q: QuestionCan you completely disable the AI?

Asked 7 months ago by KT.

• A:Answer Hey there KT, thanks for asking us your question about the Samsung Galaxy S25. Yes, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. If you have any other questions, please feel free to reach out to Support. Thanks for being a loyal Samsung customer. - Debra

  Answered 7 months ago by Samsung

  
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Q: QuestionWill the transfer my data to my new phone at the store

Asked 1 month ago by Abby.

• A:Answer they can help you at the store, but it’s really easy to transfer your data to this phone. It could be via sim card or you just pair them.

  Answered 1 month ago by SulianysRVerified Purchase

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Q: QuestionIs this phone compatible with Metro PCS by T-Mobile?

Asked 4 months ago by Katie.

• A:Answer yes

  Answered 2 months ago by SlimSipper

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Q: QuestionI'm interested in one of your Open-Box Galaxy S25 phones listed online. Does it come with the same 1-year manufacturer warranty as a new S25 phone? If so, did the 1-year start on the day the prior customer bought it or will it start when I buy it?

Asked 5 months ago by Anonymous.

• A:Answer yes

  Answered 2 months ago by SlimSipper

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Q: QuestionWhat is the difference between S25 and S25+

Asked 5 months ago by Boogie.

• A:Answer $$

  Answered 2 months ago by SlimSipper

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Q: QuestionIs this phone compatible with Consumer Cellular?

Asked 6 months ago by RKB.

• A:Answer Howdy RKB, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to contact Support if you think of additional questions. Thanks for being a faithful Samsung customer. - Debra

  Answered 6 months ago by Samsung

  
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Q: QuestionWill it work with Net10?

Asked 9 months ago by BBCustomer.

• A:Answer Hey there BBCustomer, thank you for asking us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have additional questions by contacting Support at your leisure. Thank you for being a cherished Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
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