Questions & Answers
- Model:
- SM-S931UDBAXAA
- |
- SKU:
- 6612706
Q: QuestionI have a Samsung 9 will I just put in the old sim card and text and pictures be there. Or do I need to download? Thanks
Asked by Beth.
- A:Answer Greetings Beth, thanks for asking us your question about the Samsung Galaxy S25. You'll want to use Samsung's Smart Switch to transfer your data. Check out, "Transfer content with Samsung Smart Switch" if you would like to learn more. Reach back out to Support if you have additional questions for us. Thanks for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionWhat are the differences between the unlocked phone and yhe Verizon phone ?
Asked by JodiB.
- A:Answer With unlocked phones, you choose your carrier. With the Verizon phone, you are locked-in to using Verizon per the terms of the agreement.
Answered by CatLady
Q: QuestionIs this phone compatible with Consumer Cellular?
Asked by RKB.
- A:Answer Howdy RKB, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to contact Support if you think of additional questions. Thanks for being a faithful Samsung customer. - Debra
Answered by Samsung

Q: Questioncan i use an e-sim and nano sim on this phone resulting in a dual sim?
Asked by Mik.
- A:Answer Yes
Answered by ElizabethK
Q: QuestionCan I use a 45W charger with Samsung galaxy S25?
Asked by Iy.
- A:Answer Hey there Ly, thank you for asking us your question about the Samsung Galaxy S25. Yes, you can use a 45W charger to charge your Galaxy S25, however, the advertised Galaxy S25 supports up to 25W. Feel free to check out, "Wall chargers and charging your Galaxy phone or tablet" if you would like to learn more. Reach out to Support afterward if you would like any further assistance. Thank you for choosing Samsung! - Debra
Answered by Samsung

Q: QuestionWill this phone work with Simple Mobile and can I use my same email
Asked by Anonymous.
- A:Answer Salutations, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. There should be no issue utilizing your valid email address in the future. If you have any other questions or if you would like further assistance, do not hesitate to contact Support. Thank you for being a dedicated Samsung customer. - Debra
Answered by Samsung

Q: QuestionIs this phone universally unlocked?
Asked by Anonymous.
- A:Answer if bought unlocked , then its is universally unlocked . !! additionally :Sim card specs may be applicable depending on region/country although esim are in most countries .
Answered by Shaffe
Q: QuestionCan you use this phone on consumer cellular
Asked by Crutch.
- A:Answer Greetings Crutch, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have additional questions by reaching out to Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionIs this new phone or open box?
Asked by Vicky.
This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Silver Shadow
- A:Answer this is a new phone
Answered by Anonymous
Q: QuestionHow long is the manufacturer's warranty on the Galaxy S25
Asked by Jim33.
- A:Answer Good day Jim33, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S25. Samsung provides a 12-month warranty on this product for manufacturing defects in materials and workmanship. If you have any other questions, please do not hesitate to contact Support. Thanks for being a dedicated Samsung customer. - Debra
Answered by Samsung

Q: QuestionDoes S25 have bluetooth capability
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Silver Shadow
- A:Answer Aloha, thanks for asking us your question about the Samsung Galaxy S25. Absolutely, the S25 offers Bluetooth connectivity. If you have any other questions, feel free to contact Support. Thanks for being a staunch Samsung customer. - Debra
Answered by Samsung

Q: QuestionIs this unlocked phone compatible with boost mobile?
Asked by Ernesto.
This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Mint
- A:Answer Hello there Ernesto, thank you for finding the available time out of your day to ask us your question about the Samsung Galaxy S25. Yes, the advertised Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to contact Support if you have any other questions for us. Thanks for being a loyal Samsung customer. - Debra
Answered by Samsung

Q: QuestionCan I use this on a uscellar contract
Asked by Halo2.
- A:Answer Greetings Halo2, thanks for taking the time to ask us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions, feel free to contact Support. Thanks for being a steadfast Samsung customer. - Debra
Answered by Samsung

Q: QuestionIf I bought it right now, how much would it charge/cost me?
Asked by Izzy.
- A:Answer I estimate refurbished S25 (in excellent condition) at a big box store would be around $550. May be less on eBay.
Answered by CHDriver
Q: Questionplease this samsung s5 same with samsung s5 5g
Asked by vicno.
- A:Answer Hey Vicno, thank you for asking us your question about the Samsung Galaxy S25. The advertised Galaxy S25 is a 5G enabled device. If you have any other questions, please let us know by contacting Support. Thank you for being a faithful Samsung customer. - Debra
Answered by Samsung

Q: QuestionWill it work with Net10?
Asked by BBCustomer.
- A:Answer Hey there BBCustomer, thank you for asking us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have additional questions by contacting Support at your leisure. Thank you for being a cherished Samsung customer. - Debra
Answered by Samsung

Q: QuestionCan I use this phone with mint mobile, and can connect my service with this carrier?
Asked by Peterfrt66.
- A:Answer Howdy Peterfrt66, thank you for asking us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions, feel free to contact Support. Thank you for being a dedicated Samsung customer. - Debra
Answered by Samsung

Q: QuestionDoes the Galaxy S25 have “magnetic” wireless charging?
Asked by NancyK.
- A:Answer Howdy NancyK, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25. The Galaxy S25 Series supports Qi2 wireless charging, however, these devices do not have built-in magnets. You can always add a Qi2 compatible magnetic case to enable the full magnetic functionality. If you have any other questions, do not hesitate to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionDoes this phone have esim technology?
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Silver Shadow
- A:Answer Yes it has.
Answered by AaronT
Q: Questioncan this phone be connected to spectrum mobile. thank you
Asked by boppa.
This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Silver Shadow
- A:Answer have to get get a new sim card from the phone company
Answered by Thumper
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