Questions & Answers

Q: QuestionIs this phone preowned or restored, what is the difference? What condition is the phone in. Thanks.

Asked 9 months ago by Mimi7985.

• A:Answer Suppose to be a NEW phone

  Answered 9 months ago by AnonymousVerified Purchase

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Q: QuestionWho transfers old phone info to new phone?

Asked 9 months ago by deb.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Navy

• A:Answer Good day Deb, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S25. You can easily transfer your content from your current device to your new Galaxy S25 by utilizing Samsung Smart Switch. If you have any other questions, do not hesitate to contact Support. Thank you for choosing Samsung! - Debra

  Answered 9 months ago by Samsung

  
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Q: QuestionHi! Is it global? Could I use it in any country?

Asked 10 months ago by Pat.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Icyblue

• A:Answer Hello Pat, thanks for asking us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is the U.S. version of this device. It is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out to the carrier of your choosing to inquire if this device would have international services rendered. Feel free to contact Support if you have any other questions or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra

  Answered 10 months ago by Samsung

  
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Q: QuestionDoes the phone have expandable memory?

Asked 10 months ago by Lex.

• A:Answer Aloha Lex, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S25. That's a good question! No, the Galaxy S25 Series does not offer expandable storage capabilities. Cloud-based storage options are available, if you'd like. Feel free to check out, "Manage storage on your Samsung Galaxy phone" if you would like to learn more about your options. Let us know if you have any other questions by contacting Support. Thank you for being a staunch Samsung customer. - Debra

  Answered 10 months ago by Samsung

  
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Q: QuestionWill the sim card from my S23 work with the S25

Asked 11 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Navy

• A:Answer Yes!

  Answered 7 months ago by rsanchez

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Q: QuestionCan I get a discount if I trade my S10 with a cracked screen but in good working condition for an S25 256 GB?

Asked 11 months ago by JP.

Q: QuestionIs this phone compatible with Spectrum

Asked 11 months ago by Packy.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Navy

• A:Answer Hello there Packy, thank you for asking us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have additional questions by reaching out to Support. Thank you for being a loyal Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionDoes this phone works in India

Asked 11 months ago by Nik.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Navy

• A:Answer Aloha Nik, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is the U.S. version of this device. It is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. We suggest contacting the carrier of your choosing to inquire if this device would work while in India. Let us know if you would like further assistance by contacting Support. Thank you for being a dedicated Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: Questionis this phone bran new

Asked 11 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Navy

• A:Answer Howdy, thank you for asking us your question about the Samsung Galaxy S25. That's a good question! Yes, the advertised unlocked Galaxy S25 is a new device. Feel free to reach out to Support if you have any other questions. Thank you for being a valued Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: Questioncan i use this phone with visible carrier

Asked 1 year ago by Akirachu.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Navy

• A:Answer Hello Akira, thanks for taking the opportunity to ask us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to reach out to Support if you have any other questions. Thank you for being a staunch Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: Questionthis model is a dual sim + esim?

Asked 1 year ago by Jeky.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Icyblue

• A:Answer Not dual sim, but yes on E-sim

  Answered 7 months ago by rsanchez

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Q: QuestionDoes this phone have e-sim capabilities? How many sim slots does it have

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Navy

• A:Answer it only have one physical slot, but yes, you can have e-sim with multiple numbers

  Answered 7 months ago by rsanchez

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Q: QuestionIs it compatible with Argentina Carrier?

Asked 1 year ago by Dlc.

• A:Answer Hello Dlc, thank you for finding the time out of your lively day to ask us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 (U.S. version) is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. We suggest reaching out to the carrier of your choosing to inquire if this unlocked device would receive international service rendered under their network. Let us know if you would like further assistance by reaching out to Support. Thank you for being a treasured Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this phone compatible with Total Wireless?

Asked 1 year ago by DrJD.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Navy

• A:Answer No

  Answered 1 year ago by 1234Verified Purchase

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Q: QuestionIs S24 & S25 has a e-Sim

Asked 1 year ago by Um.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Mint

• A:Answer yes!

  Answered 7 months ago by rsanchez

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Q: QuestionDoes S25 have two sim card slots? If yes, can one be used for a micro sd card for extra storage? Only seeing S25 base as 256GB max - will the 512GB version be available in the US? (don't need plus or ultra which have 512gb)

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Navy

• A:Answer No

  Answered 1 year ago by 1234Verified Purchase

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Q: QuestionIs it compatible with indian carriers?

Asked 1 year ago by Rahul.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Navy

• A:Answer No

  Answered 1 year ago by 1234Verified Purchase

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Q: QuestionCan I use this phone in the UK

Asked 1 year ago by Mike.

• A:Answer Hey Mike, thanks for taking the opportunity to ask us your question about the Samsung Galaxy S25. The advertised unlocked (U.S. version) Galaxy S25 is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out to the carrier of your choosing from the list provided to inquire if it would be fully functional for use in the U.K. Feel free to reach out to Support if you have any other questions for us. Thank you for being a faithful Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionWill this phone work with Straight talk?

Asked 1 year ago by Horsepoor.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Mint

• A:Answer Greetings Horsepoor, thanks for asking us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. If you have additional questions for us, do not hesitate to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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