Questions & Answers

Q: QuestionCan I use this phone with any carrier?

This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

• A:Answer The Galaxy S25 Ultra is unlocked and compatible with AT&T.

Q: QuestionDoes it have an Audio Input/Headphone Jack?

Asked 1 year ago by Christopher.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

• A:Answer Hey Christopher, thanks for asking us your question about the new Samsung Galaxy S25 Ultra. The S25 Ultra offers a USB Type-C ear jack so if you want to use wired headphones, you can plug them into the USB-C port. Or you can utilize Bluetooth ear buds like the Galaxy Buds3 Pro. Feel free to reach back out with any other questions you may have. Thanks for being a loyal Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I connect this phone to Tmobile?

Asked 1 year ago by Frank777.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver

• A:Answer Good day Frank777, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S25 Ultra. Yes, the advertised unlocked Galaxy S25 Ultra is compatible with T-Mobile as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, Ultra Mobile, US Cellular, and Verizon. Let us know if you have additional questions for us by reaching out to Support. Thanks for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionWill this phone be compatible with Consumer Cellular?

Asked 5 months ago by K.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer Yes, that is the service I am using with this phone.

  Answered 5 months ago by Master2000

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Q: QuestionCompare the Galaxy S25 Ultra to the Galaxy Note10+

Asked 8 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer Very similar. I ahd my Note 10plus since 2019 and loved it but the battery life was no comparison to the S25 Ultra. The new device running very well but some controls with the setting are different. There is a learning curve the buttons are on the right on the S25 on the left on the Note10plus that takes getting used to.

  Answered 8 months ago by SaraSVerified Purchase

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Q: QuestionDo the galaxy S25 have the circle it search it feature Do it have the break down barriers to language

Asked 1 year ago by Desha.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer Good day Desha, thank you for asking us your question about the Samsung Galaxy S25 Ultra. The S25 Ultra offers an amazing suite of Galaxy AI features, including enhanced photo and video editing, AI-powered search and translation, and personalized experiences like Now Brief, all designed to make your phone experience smarter and more intuitive. Yes, Circle to Search with Google and Live Translate are also available. Let us know if you have any other questions for us by reaching out to Support. Thank you for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes it come with an SD slot for extra storage?

Asked 1 year ago by Jm15.

• A:Answer NO.

  Answered 1 year ago by BBDD

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Q: QuestionLots of offers of free stuff/extras online (gift cards, pen, etc...). Is there anything included from BestBuy?

Asked 1 year ago by Caidly.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer $200.00 Best Buy Gift Card & some sort of Microsoft 1 month membership.

  Answered 1 year ago by LewisT

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Q: QuestionIs there a reason that T-mobile was not included in carriers? Can a unlock phone be connected to T-mobile at Best buy store when received?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer T-Mobile ended the retail agreement with BestBuy

  Answered 1 year ago by Anonymous

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Q: QuestionI live on Guam USA. Will this unlocked samsung galaxy S25 work with carriers here?. I currently have a S22 Ultra I using on Guam.

Asked 3 weeks ago by Alan.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer Greetings Alan, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is the U.S. version of this device. It is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. This device works well with 2G GSM - GSM850, GSM900, DCS1800, PCS1900; 3G UMTS - B1(2100), B2(1900), B4(AWS), B5(850), B8(900); 4G FDD LTE - B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700), B14(700), B18(800), B19(800), B20(800), B25(1900), B26(850), B28(700), B29(700), B30(2300), B66(AWS-3), B71(600); 4G TDD LTE - B38(2600), B39(1900), B40(2300), B41(2500), B48(3600); 5G FDD Sub6 - N1(2100), N2(1900), N5(850), N7(2600), N25(1900), N28(700), N66(AWS-3), N71(600); 5G TDD Sub6 - N41(2500), N77(3700), N78(3500); 5G TDD mmWave - N257(28GHz), N258(26GHz), N260(39GHz), N261(28GHz). Feel free to contact Support if you have additional questions for us. Thank you for choosing Samsung! - Debra

  Answered 3 weeks ago by Samsung

  
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Q: QuestionEste teléfono es compatible con cricket?

Asked 1 month ago by Jose.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer Si, solo lo tienes que comprar liberado

  Answered 1 month ago by GumersindoC

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Q: QuestionDoes it have an external micro sd slot

Asked 1 month ago by Cocomo.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer Aloha Cocomo, thank you for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. No, the Galaxy S25 Ultra does not support expandable storage via microSD. Cloud-based storage options are available, if you find yourself in need of additional storage. Check out, "Manage storage on your Samsung Galaxy phone" if you would like to learn more about these options. Thank you for being a valued Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes the unlocked phone work with Xfinity?

Asked 2 months ago by DC.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

• A:Answer Good day DC, thank you for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Let us know if you have additional questions for us by reaching out to Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionIs this phone compatible with MetroPCS cellular service?

Asked 2 months ago by Plumber31.

• A:Answer Howdy Plumber31, thank you for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have additional questions for us or if you would like any further assistance, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionIs this compatible with Consumer Cellular?

Asked 2 months ago by Laura.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver

• A:Answer Hello Laura, thank you for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Let us know if you have additional questions by reaching out to Support. Thank you for being a cherished Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionWill this phone works with xfinty?

Asked 2 months ago by Squeaky.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver

• A:Answer Howdy Squeaky, thank you for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Let us know if you have any other questions for us by contacting Support. Thanks for being a steadfast Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionCan you use this phone with consumer cellular

Asked 3 months ago by Bigmom73.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer Hello there Bigmom73, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have any other questions for us, please feel free to contact Support. Thank you for being a faithful Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionDoes it come with a charger ?

Asked 3 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

• A:Answer Hi, thank you for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. Here's What's Included in the box when you purchase this device: Quick Start Guide, Galaxy S25 Ultra with S Pen, Charging Cable, and Sim Pin. Wall adapters and/or chargers are sold separately. If you have any other questions or if you would like any further assistance, please feel free to contact Support. Thank you for being a faithful Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionWhere do you store the stylus

Asked 3 months ago by KU2026.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer Howdy KU2026, thank you for asking us your question about the Samsung Galaxy S25 Ultra. The S Pen is stored in its dedicated slot at the bottom-left side of the phone, near the charging port. If you have any other questions for us, please feel free to contact Support. Thank you for being a cherished Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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