Questions & Answers
- Model:
- SM-S938UZSAXAA
- |
- SKU:
- 6612727
Q: QuestionDoes ,,unlocked,, mean that its possible to connect it to any carrier around the world, not only in US?
Asked by miljan.
- A:Answer Good day Miljan, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra. Unlocked typically refers to a device that is able to connect to carriers that are compatible with the advertised device hardware like specific frequency bands. The device's ability to work everywhere depends on whether it supports the required radio frequencies used in different countries. If you have any other questions, please do not hesitate to contact Support. Thanks for being a faithful Samsung customer. - Debra
Answered by Samsung
Q: QuestionCan I insert an sd card for extra storage?
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
- A:Answer Good day, thank you for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. No, the Galaxy S25 Series does not support expandable storage via microSD card. Cloud storage options are available to keep your content safe from any prying eyes. Feel free to check out, "Manage storage on your Samsung Galaxy phone" if you would like to learn more about these options. Let us know if you have any other questions for us by contacting Support. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung
Q: QuestionAre the edges of the screen curved?
Asked by Kurlysue18.
- A:Answer Hey there Kurlysue18, thank you for asking us your question about the Samsung Galaxy S25 Ultra. No, the Galaxy S25 Ultra redefines the way you interact with your device. It offers an ergonomic design that features smoother edges and a comfortable grip for effortless handling. If you have additional questions for us or if you would like any further assistance, please feel free to contact Support. Thanks for being a valued Samsung customer. - Debra
Answered by Samsung
Q: QuestionIf I buy it in store will the deal still stand or is this only online .
Asked by ham.
- A:Answer Yes its there.
Answered by KatthiV
Q: QuestionThis phone is new.
Asked by Luda.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
- A:Answer Howdy Luda, thank you for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. Yes, the advertised unlocked Galaxy S25 Ultra is a new device. If you have any other questions or if you would like any further assistance, please let us know by contacting Support. Thanks for choosing Samsung! - Debra
Answered by Samsung
Q: QuestionWhat do I need to do to have phone turned on w/ t mobile
Asked by Nikole.
- A:Answer Purchase Phone unlocked via Best Buy or other Location that offers Phone Unlocked, can use Phone with any Call Phone Carrier (Tmobile/Metro/AT&T/Verizon/Cricket/ANY)
Answered by Davidosr1
Q: Questionmade in Korea or Vietnam that on sold by bestbuy.
Asked by SAL213.
- A:Answer Made in vietnam
Answered by KatthiV
Q: QuestionCan i connect this phone to Verizon
Asked by Drew.
- A:Answer Salutations Drew, thanks for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. Yes, the advertised unlocked Galaxy S25 Ultra is compatible with the following wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have additional questions, feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung
Q: QuestionYou only mention about Single Nano SIM slot.. so does it support eSIM as well?
Asked by nsang.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Q: QuestionIf I buy the unlocked version will this work on Verizon now and be able to switch to spectrum later? If so will I have to get it unlocked again after using with verizon?
Asked by Haba.
- A:Answer yes
Answered by EricK
Q: QuestionRefunds
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Q: QuestionDoes this phone accept a SD card for extra memory?
Asked by JoeL.
- A:Answer No it does not have expandable memory. Does not accept SD cards.
Answered by JeanetteW
Q: QuestionDoes this phone work on visible
Asked by RosaliaM.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
- A:Answer Howdy RosaliaM, thank you for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with the following wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to let us know if you have additional questions for us by reaching out to Support. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung
Q: QuestionCan you manage the applications?
Asked by Anonymous.
- A:Answer Howdy, thank you for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. Absolutely, the Galaxy S25 Ultra allows you to disable or uninstall apps, manage permissions, organize them into folders, and even force stop apps to stop them from running in the background. Check out, "Access and organize the apps on your Galaxy phone" if you would like to learn more. If you have any other questions for us, let us know by contacting Support. Thanks for choosing Samsung! - Debra
Answered by Samsung

Q: QuestionCan you buy phone for prepaid
Asked by Shannon53.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
- A:Answer I have a Mint mobile prepaid service. As long that is unlocked and you get a sim or e-sim.
Answered by Carlos
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