Questions & Answers

Q: QuestionHello! I want to upgrade my cell phone, so I'm looking for a Samsung Galaxy S25 Ultra with 512GB of storage that works with Cricket. Do you have any models of this version that would work with Cricket? Darwin.

Asked 1 month ago by DarwinR.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

• A:Answer Hi i am using a s25 ultra with Cricket with no problems just make sure you buy the unlocked version an you will be ok hope this is helpful to you.

  Answered 3 days ago by THEPROPHECY

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Q: QuestionCan I use this phone in any other countries?

Asked 1 month ago by Sailor.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver

Q: QuestionMy Carrier is Metro by T Mobil. Can I continue with them?

Asked 1 month ago by Millie.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver

• A:Answer Hello Millie, thanks for asking us your question about the Samsung Galaxy S25 Ultra. The advertised Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you think of any other questions for us or if you would like any further assistance, please do not hesitate to contact Support. Thanks for choosing Samsung! - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionIf I already have a phone line, can I just buy the phone and insert the Sim card from my old phone

Asked 1 month ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

• A:Answer As long as you buy your new phone unlocked you can add any phone service provider of your choice

  Answered 1 month ago by Roth2

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Q: QuestionDoes this galaxy s25 elite work with xfinity

Asked 1 month ago by Tuffguy66.

• A:Answer Howdy Tuffguy66, thanks for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Feel free to contact Support if you have additional questions. Thanks for being a valued Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionIs it unlocked for carriers in other country like India?

Asked 1 month ago by AD.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

• A:Answer Good day AD, thanks for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is the U.S. version of this device. It is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. It works well with the following networks: 2G GSM - GSM850, GSM900, DCS1800, PCS1900; 3G UMTS - B1(2100), B2(1900), B4(AWS), B5(850), B8(900); 4G FDD LTE - B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700), B14(700), B18(800), B19(800), B20(800), B25(1900), B26(850), B28(700), B29(700), B30(2300), B66(AWS-3), B71(600); 4G TDD LTE - B38(2600), B39(1900), B40(2300), B41(2500), B48(3600); 5G FDD Sub6 - N1(2100), N2(1900), N5(850), N7(2600), N25(1900), N28(700), N66(AWS-3), N71(600); 5G TDD Sub6 - N41(2500), N77(3700), N78(3500); 5G TDD mmWave - N257(28GHz), N258(26GHz), N260(39GHz), N261(28GHz). Please feel free to contact a compatible carrier to inquire if this device would be functional while in India. Thanks for choosing Samsung! - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes the Samsung Galaxy S25 ultra have a place to install a sd memory card?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver

• A:Answer Hello there, thank you for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. No, the Galaxy S25 Series does not support expandable storage. Check out, "Manage storage on your Samsung Galaxy phone" if you would like to learn about your storage options available on this device. Let us know if you have additional questions by reaching out to Support. Thanks for being a dedicated Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionCan you add a memory card?

Asked 1 month ago by UPNORTH.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver

• A:Answer Aloha UPNORTH, thanks for asking us your question about the Samsung Galaxy S25 Ultra. No, the Galaxy S25 Series does not support expandable storage. However, cloud based storage options are available to ensure that your content remains safe from prying eyes. Feel free to check out, "Manage storage on your Samsung Galaxy phone" if you would like to learn more. Please reach back out to Support if you have any other questions for us. Thanks for being a faithful Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes this phone as dual sim

Asked 1 month ago by D.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver

• A:Answer It doesn't have dual sim card slot but you can use the other sim as e-sim

  Answered 1 month ago by MerinM

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Q: QuestionCan I use this phone with metro pcs

Asked 1 month ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

• A:Answer Howdy, thanks for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Feel free to contact Support if you think of any other questions. Thanks for being a steadfast Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionIs S25 Ultra unlocked compatible with all carriers, such as Spectrum, AT&T, and Verizon, or only with some?

Asked 1 month ago by James.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

• A:Answer Greetings James, thanks for your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have additional questions or if you would like any further assistance, please do not hesitate to reach out to Support at your leisure. Thank you for being a devoted Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionSon nuevos o usados

Asked 1 month ago by Doctr.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

• A:Answer Son nuevos, se entregan sellados

  Answered 1 month ago by Roth2

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Q: QuestionThis phone is compatible with Boost Mobile?

Asked 1 month ago by ElBarto.

• A:Answer Hello Boost, thanks for asking us your question about the Samsung Galaxy S25 Ultra. Yes, the advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have any other questions, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionWhat is the warranty with the store?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver

• A:Answer Hey there, thanks for asking us your question about the Samsung Galaxy S25 Ultra. The advertised Galaxy S25 Ultra has a manufacture warranty for manufacturing defects in materials and workmanship. If you have any other questions or if you would like any further assistance, please let us know by contacting Support. Thanks for being a staunch Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionIf I buy a Samsung Galaxy S255 Ultra and choose to have Best Buy set it up on Verizon will this require a change of plans or can I add it to my grandfathered plan with Verizon

Asked 1 month ago by phone.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

• A:Answer You just need to get the unlocked one so you can connected with the phone service provider of your choice

  Answered 1 month ago by Roth2

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Q: QuestionCan I use this phone with t mobile carrier?

Asked 1 month ago by Jerry.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

• A:Answer Hey there Jerry, thanks for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra. Yes, the advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have any other questions, please do not hesitate to contact Support. Thanks for being valued Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionIs it possible to buy this unlocked phone and use it on Cricket?

Asked 2 months ago by Newphone7.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver

• A:Answer Hello Newphone7, thank you for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have any other questions, please reach out to Support. Thanks for being a faithful Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionCan I add this to my Verizon

Asked 2 months ago by DroneDude.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

• A:Answer You should be able to. As the phone is unlocked you have the ability to choose your carrier. You can always call your branch to verify. Doesn't hurt to double check.

  Answered 1 month ago by Anonymous

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Q: QuestionWill this phone be compatible with straight talk phone service?

Asked 2 months ago by ThatGuy.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

• A:Answer Yes it is but you will have to get a SIM card kit for Straight Talk. You can get the kit for around $5.00.

  Answered 1 month ago by RodL

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