Questions & Answers

Q: QuestionDoes this Samsung tablet come with a stylus?

• A:Answer Yes, this Samsung tablet includes a stylus.

Q: QuestionDoes this tablet have built in voice assistant?

• A:Answer Yes, this tablet has Bixby as a built in voice assistant.

Q: QuestionWhat operating system does this tablet use?

• A:Answer This tablet uses the Android 13 operating system.

Q: QuestionWhat is the difference between the Samsung galaxy tab A9 kids edition and the regular Samsung galaxy tab A9?

Asked 1 year ago by Barbiegirls.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Purple

• A:Answer There is no difference, its exactly the same but what changes is the set up, kids parental controls, time limits, downtime and the very lightweight case and crayons.

  Answered 1 year ago by LauraL

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Q: Questioncan i load games on my ipad?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Red

• A:Answer Hey there, thanks for asking us your question about the Samsung Galaxy Tab A9+ Kids Edition. Yes, the Galaxy Tab A9+ can load and run games. It comes with the Google Play Store for downloading apps and games. If you have any other questions for us, feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat is the recommended age range on this item?

Asked 1 year ago by Happigramma.

• A:Answer 2+ This has a kids mode or a none kids mode, you can do what ever you want with this tablet, Disney+, Netflix and more Here is a link from BestBuy on how to put it into kids mode. https://www.google.com/search?q=Galaxy+Tab+A9%2B+Kids+Edition+can+you+download+regular+apps&rlz=1C1GCEA_enUS971US971&oq=Galaxy+Tab+A9%2B+Kids+Edition+can+you+download+regular+apps&gs_lcrp=EgZjaHJvbWUyBggAEEUYOdIBCTk0MDdqMGoxNagCCLACAQ&sourceid=chrome&ie=UTF-8#fpstate=ive&vld=cid:fa5c16d2,vid:jpAkznAzAXI,st:0

  Answered 1 year ago by Royalpayne

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Q: QuestionIs this WI-FI only or can I put a plan on it from T-Mobile?

Asked 8 months ago by D.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Purple

• A:Answer Howdy D, thanks for asking us your question about the Samsung Galaxy Tab A9+ Kids Edition. Yes, the advertised Galaxy tab A9+ Kids Edition is a Wi-Fi/Bluetooth only device. An LTE tablet is what you may be looking for, if you would like to add it to your wireless carrier's network. Let us know if you have additional questions by reaching out to Support. Thanks for being a steadfast Samsung customer. - Debra

  Answered 7 months ago by Samsung

  
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Q: QuestionDoes this tablet require a phone subscription ?

Asked 11 months ago by LadyT.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Purple

• A:Answer Hey LadyT, thank you for asking us your question about the Samsung Galaxy Tab A9+ Kids Edition. No, the advertised Galaxy Tab A9+ Kids Edition does not require any type of subscription in order to be fully functional. A steady Wi-Fi signal is all you need! Feel free to reach out to Support if you have any other questions for us. Thanks for choosing Samsung! - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionAre you able to use audible

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Purple

• A:Answer Aloha, thanks for asking us your question about the Samsung Galaxy Tab A9+ Kids Edition. Yes, you can choose what apps you would like to add to this tablet by visiting the Google Play Store to download. Parental settings can be applied to this device to limit your child's access to content. Feel free to check out, "Set up and use the Galaxy Tab A9+ Kids Bundle" to learn more about what this tablet has to offer. If you have additional questions for us, please feel free to contact Support. Thank you for being a faithful Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionIs there any type of way to FaceTime? I realize It’s not an apple product and there’s a different name for it?

Asked 1 year ago by Harley.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Red

• A:Answer Hi Harley, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy Tab A9+ Kids Edition. Yes, the Tab A9+ utilizes Google Meet to make cross-platform video calls on phones and tablets, smart devices, and on the web. If you think of any other questions for us, feel free to contact Support. Thank you for being a cherished Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionHow do I charge tablet when I get it if Charger is sold separately?? What charger do I need ??

Asked 1 year ago by Dan.

• A:Answer Greetings Dan, thank you for finding the opportunity to ask us your questions about the Samsung Galaxy Tab A9+ Kids Edition. The Tab A9+ box includes a USB Type- C data cable that is used to charge the device. We recommend using only Samsung approved chargers and cables to avoid injury or damage to your device as using other charging devices and/or batteries may not be covered under warranty and may cause damage. Check out, "Wall chargers and charging your Galaxy phone or tablet" if you would like more information on charging your Galaxy devices. Do not hesitate to contact Support if you have any other questions for us. Thanks for being a loyal Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: Questioncan you use WhatsApp on this tablet?

Asked 1 year ago by jojjo.

• A:Answer Yes, just download the WhatsApp app and connect link to your WhatsApp account on your phone.

  Answered 1 year ago by HyltontakesVerified Purchase

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Q: QuestionI cannot remember the pin number that was chosen for my granddaughter

Asked 2 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Purple

Q: QuestionDoes open box products come with a charger for the tablet?

Asked 4 months ago by tazzybaby.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Red

• A:Answer Yes

  Answered 3 months ago by GisselleA

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Q: QuestionDoes this tablet work without being connected to wifi? Does it have 5G cellular

Asked 5 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Purple

• A:Answer Hey, thank you for asking us your questions about the Samsung Galaxy Tab A9+ Kids Edition. Yes, the advertised Galaxy Tab A9+ Kids Edition (Wi-Fi model) works without a Wi-Fi connection, allowing for offline play of pre-downloaded games, videos, and apps. While initial setup and app downloads require internet, the device is fully functional offline, making it ideal for travel or areas without connectivity. As a Wi-Fi-only tablet, it does not require a cellular data plan to function, nor can it be added to a wireless carrier due to its lack on SIM card tray. If you have any other questions for us, please do not hesitate to contact Support. Thank you for choosing Samsung! - Debra

  Answered 5 months ago by Samsung

  
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Q: Questionwhat age group

Asked 5 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Purple

• A:Answer Box states 3yrs youngest- whatever age as you can also use in non-kids mode with another profile

  Answered 4 months ago by RosieSVerified Purchase

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Q: QuestionWhat can be stored on the SD card if you add a microSD card? For example, can I move apps downloaded to the card like I can on a phone?

Asked 6 months ago by Sunny1287.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Red

• A:Answer Yes, you can storage games in the SDcard

  Answered 5 months ago by DiegoR

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Q: QuestionCAN YOU DOWNLOAD HOMER AUDIO PLAYER TO THIS TABLET?

Asked 7 months ago by MTJS.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Purple

• A:Answer Greetings MTJS, thank you for taking the opportunity to ask us your question about the Samsung Galaxy Tab A9+ Kids Edition. It looks like the Homer Audio Player is an Android app that's available in the Google Play Store for download. If you have any other questions for us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a faithful Samsung customer. - Debra

  Answered 7 months ago by Samsung

  
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Q: QuestionDoes Roblox come preinstalled on this tablet? If it does, can I, as the parent, uninstall it?

Asked 7 months ago by Michael.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Purple

• A:Answer Hi Michael, thank you for asking us your question about the Samsung Galaxy Tab A9+ Kids Edition. No, Roblox is not pre-installed on the advertised Galaxy Tab A9+. If you have additional questions or if you would like further assistance, do not hesitate to reach out to Support. Thanks for being a treasured Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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