I'd check to make sure you're using the proper charge cables ~ if that is not the issue, returning it with your receipt should allow for you to obtain a new one ~ I'd suggest having them test the charging feature prior to leaving the store though...

Please feel free to include the model code and serial numbers of your device in the Support Form: http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Heath

“Won't charge”

Asked by Anonymous 8 years ago

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Samsung - Galaxy Tab E - 9.6" - 16GB - Black-Front_Standard

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I'd check to make sure you're using the proper charge cables ~ if that is not the issue, returning it with your receipt should allow for you to obtain a new one ~ I'd suggest having them test the charging feature prior to leaving the store though...
Answered by Jagguy 8 years ago
Sorry, there was a problem. Please try again later.
Please feel free to include the model code and serial numbers of your device in the Support Form: http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Heath
Answered by Samsung 8 years ago
Sorry, there was a problem. Please try again later.