Questions & Answers

Q: QuestionDo I have to have a texting app on my watch to receive messages. And if so, which messaging app or SMS app do you recommend?

Asked 4 years ago by Nikki.

• A:Answer Yes, Nikki! The Galaxy Watch Active2 has a pre-installed Messages application. I have included a link that provides more information. Thank you for asking this question. ^Kayla https://www.samsung.com/us/support/answer/ANS00078022/

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this compatible with Google Pixel 3?

Asked 4 years ago by Pixel.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Pink Gold

• A:Answer Yes, it will run just fine on a Pixel 3. All you need to do is download the Galaxy wearable app from the play store this is used to manage the setup and content for the watch, it will walk you through the setup. from Google, Google is your friend. Well not really.

  Answered 4 years ago by RichVerified Purchase

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Q: QuestionCan other apps be used on this watch (not just calling and texting)? For example, could I open and use Twitter on the watch?

Asked 4 years ago by sge.

• A:Answer Hello. You are able to download other applications to your Galaxy Watch Active2. We would love to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes the active 2 non-LTE model come in gold color?

Asked 4 years ago by Cjack77.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Pink Gold

• A:Answer Not standard but various colors can be purchased after u buy it

  Answered 4 years ago by Suga

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Q: QuestionCan it play music

Asked 4 years ago by Boo.

• A:Answer Yes, Boo. The Galaxy Watch Active2 is able to play music right from the watch. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionMy charger is not working with my wall charging adapter, but does work with my husband's. What wall chargers work with this? Does it have to be samsung brand?

Asked 4 years ago by Charging.

• A:Answer I been using a regular power adaptor with 10W " not a samsung brand " and it works for me.

  Answered 4 years ago by Mstaray

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Q: QuestionDoes anyone know if I decide to purchase the LTE phone since this one may not reach the distance from where my phone needs to be placed while working on my shift to the watch in order to receive calls & texts can I put it on my Metro Pcs plan?

Asked 4 years ago by Athena.

Q: Questionhow long does the watch stay charge before having to charge again?

Asked 4 years ago by dr160.

• A:Answer That is a great question, dr160! The battery life of a device varies depending on many factors. The Galaxy Watch Active2 battery has the typical usage of lasting 3-4 days. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionCan you play music through the watch

Asked 4 years ago by Tree.

• A:Answer Yes! You are able to play music through the Galaxy Watch Active2. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionCan you send actual text messages or just quick replies that are set up already on the phone?

Asked 4 years ago by emc.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Pink Gold

• A:Answer Yes! You are able to send custom text messages, as well as, quick responses using the Galaxy Watch Active2. I have included a link with more information on all the different ways this can be done. Thank you for asking this question. ^Kayla https://www.samsung.com/us/support/answer/ANS00078022/

  Answered 4 years ago by Samsung

  
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Q: QuestionWith protection does this cover lost watch or stolen watch

Asked 4 years ago by lostwatch.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Pink Gold

• A:Answer Hello. The manufacturer's warranty that comes with the Galaxy Watch Active2 does not cover lost or stolen devices. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionCan this watch track a route for me? I know this has GPS so does it have a function similar to google maps. and if yes then can you use this without a phone?

Asked 4 years ago by hjc323.

• A:Answer Hello, hjc323. We would love to get more information to fully assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes the band get marked up or dirty easily

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Pink Gold

• A:Answer No it does not.

  Answered 4 years ago by Mammabear77Verified Purchase

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Q: QuestionHas this Samsung Active2 been upgraded to include fall detection with a SOS feature? Looking for a watch with these features to pair with a Samsung phone. Needed for the safety of a disabled senior citizen.

Asked 4 years ago by Woodrow.

• A:Answer Hi, Woodrow. We would love to get more information to fully assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes "US version" work in Brazil?

Asked 4 years ago by Bernardo.

• A:Answer Hello, Bernardo. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionIs the watch band waterproof

Asked 4 years ago by Minna.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Pink Gold

• A:Answer Yes it is. Its made of a very soft silicone material.

  Answered 4 years ago by Babyduck1

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Q: Questionhow would one go and do the setup to the phone and watch?

Asked 4 years ago by Yari.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Pink Gold

• A:Answer You can go to wearables and set it up through that app

  Answered 4 years ago by Katie

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Q: QuestionDo we have ecg and spo2 check option?

Asked 4 years ago by Kalpesh.

• A:Answer ECG is on the watch with an app you have to download, possibility you can do the same for SPO2.

  Answered 4 years ago by Mikefar70Verified Purchase

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Q: QuestionI have a Samsung SM-J410G with Android 8.1.0. I live in Mexico and have Mexican cell service (Telcel) but my cell phone also works in the USA (TMobile when in USA). Will this work in both USA and MX? Also, is there now blood pressure monitoring? Thanks.

Asked 4 years ago by Dulce.

• A:Answer I believe the watch should work pretty much anywhere. A long as you have a compatible phone, it will connect to it as well. I don't think location has anything to do with functionality of the watch.

  Answered 4 years ago by Mikefar70Verified Purchase

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Q: QuestionDoes this device have a speaker built in? I'm looking for a watch that I can upload music onto for work since we are unable to use our phones at work.

Asked 4 years ago by MarkG.

• A:Answer Yes this watch has a speaker that can be used for music. You're also able to download music or stream Spotify if you choose!

  Answered 4 years ago by TayaLatriceVerified Purchase

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