Questions & Answers

Q: QuestionWhy did my watch come with a different phone number than my cell phone? Does this mean I need to forward my calls to my Active2 40mm LTE phone number? Eve.

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Stainless Steel LTE (Unlocked) - Gold - (2019)

• A:Answer It will automatically send your calls to your watch even tho it's a different phone number...

  Answered 4 years ago by GinaVerified Purchase

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Q: QuestionCan I make and receive calls from watch

Asked 4 years ago by Mp.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Stainless Steel LTE (Unlocked) - Gold - (2019)

• A:Answer Hi Mp, Thank you for reaching out. I appreciate your question regarding whether the Galaxy Watch 2 can make and answer calls. To answer your question, it does have the phone calling feature. For more information, kindly visit the user manual on Pages 51-52: https://downloadcenter.samsung.com/content/UM/201910/20191015062750718/WEA_SM-R82X_R83X_Watch_Active2_EN_UM_091619_FINAL_AC.pdf Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144302810 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 3 years ago by Samsung

  
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Q: QuestionWould this work with a galaxy note 8 with boost mobile?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Stainless Steel LTE (Unlocked) - Gold - (2019)

• A:Answer Hello there. The Galaxy Watch Active2 is compatible with the Galaxy Note8. Although this is unlocked, we would suggest contacting the carrier to ensure their services can be added. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionCan I use this watch with AT&T operator?

Asked 4 years ago by Jessica.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Stainless Steel LTE (Unlocked) - Gold - (2019)

Q: QuestionDoes Samsung - Galaxy Watch Active2 Smartwatch 40mm Stainless Steel LTE (Unlocked) - Gold has an international warranty?

Asked 4 years ago by Pragya.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Stainless Steel LTE (Unlocked) - Gold - (2019)

Q: QuestionDoes this Active 2 with LTE have t he spin dial?

Asked 4 years ago by Rich56.

• A:Answer You can scroll using the edges of the screen it acts like the bezel from the galaxy watch. It's a virtual bezel.

  Answered 4 years ago by KevinVerified Purchase

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Q: QuestionThis is my first usage of anything smart. Have been using old flip phone and highly satisfied. Was told needed to upgrade to keep service. Is it a good idea to get watch when don't even know how to use phone, Was heading to free promo. Am 78 yrs old.

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Stainless Steel LTE (Unlocked) - Gold - (2019)

• A:Answer It's convenient to be able to access everything from your watch instead of having to reach for your phone every time. Disadvantage will be screen size but you now have the option to use both. Watch is not difficult to use as learning curve is minimal.

  Answered 4 years ago by corona91719Verified Purchase

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Q: QuestionHello. On this watch. Does unlocked mean you can choose your carrier. For example, i have Verizon. Does it work with them? Thanks

Asked 4 years ago by Eric.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Stainless Steel LTE (Unlocked) - Gold - (2019)

• A:Answer Hey there, Eric. If a watch comes unlocked, you do have the option of which carrier's service is connected to the device. We would suggest contacting the carrier to ensure their services can be added. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionCan you use this watch with a Samsung note 20 ultra plus phone

Asked 4 years ago by Niki.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Stainless Steel LTE (Unlocked) - Gold - (2019)

• A:Answer Yes, Niki! The Galaxy Watch Active2 is compatible with the Galaxy Note20 Ultra. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionI'm looking for an updated version of the Gizmo watch for my son. I'd like peace of mind while he's playing and carrying a phone isn't an option. I'm looking for a watch I can use to LOCATE him if necessary. Can "family link" be used as a locator?

Asked 4 years ago by Momofone.

• A:Answer Hello, Momofone. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionHow do you know if lte is activated

Asked 4 years ago by Crazykat.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Stainless Steel LTE (Unlocked) - Gold - (2019)

• A:Answer Hi, Kath. You know if LTE services are connected to the Galaxy Watch Active2 through your carrier. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this watch record ECG and can you upload the information to your doctor?

Asked 4 years ago by kim.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Stainless Steel LTE (Unlocked) - Gold - (2019)

• A:Answer Yes and I believe so.

  Answered 4 years ago by mytyler1Verified Purchase

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Q: Questionwill the samsung lte watch work with straight talk

Asked 4 years ago by lynn.

Q: QuestionHow does the gps model pair with the watch so you can make calls from it also is it compatible with the galaxy s8+ on the straight talk service?

Asked 4 years ago by Keith.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Stainless Steel LTE (Unlocked) - Gold - (2019)

Q: QuestionCan you take photos with your phone from the watch?

Asked 4 years ago by Grj.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Stainless Steel LTE (Unlocked) - Gold - (2019)

• A:Answer No

  Answered 4 years ago by GinaVerified Purchase

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Q: QuestionSpec says: " Metrics Measured - Blood pressure" - how to set it up?

Asked 4 years ago by Zritel.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Stainless Steel LTE (Unlocked) - Gold - (2019)

Q: Questioni wish to buy this watch and gift to my sister in India. will LTE feature work with Indian 4G Telecom operators, In india they say Airtel and Jio network gives esim support to Samsung Watch Active 2. Please suggest

Asked 4 years ago by Prashant.

Q: QuestionCan one call on this?

Asked 4 years ago by Speaker.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Stainless Steel LTE (Unlocked) - Gold - (2019)

• A:Answer Hi There! Thank you for reaching out to us. We value your query regarding if the Galaxy Watch Active2 can make and receive calls. In line with this, the device can receive and make phone calls. The Phone app does more than make telephone calls. The watch and smartphone must be connected to the same Wi-Fi network to receive notifications and calls. For more information, you may visit the user manual on Pages 22, 51, and 52: https://downloadcenter.samsung.com/content/UM/201910/20191015062750718/WEA_SM-R82X_R83X_Watch_Active2_EN_UM_091619_FINAL_AC.pdf Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144326489 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 3 years ago by Samsung

  
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Q: QuestionWould this watch be compatable with a Straight Talk Samsung Galaxy A50?

Asked 4 years ago by Nms.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Stainless Steel LTE (Unlocked) - Gold - (2019)