Questions & Answers
- Model:
- SM-R860NZDAXAA
- |
- SKU:
- 6464604
Q: QuestionIs it waterproof?
Asked by Jen.
- A:Answer Hi Jen, Thank you for reaching out. I appreciate your inquiry regarding if the Galaxy Watch 4 is waterproof. In line with this, the watch is water-resistant, based on a 5ATM rating, which means submersion up to 50 meters per ISO standard 22810:2010 — not intended for scuba diving. Avoid excessive, sudden temperature changes and high-velocity activities. For more information, please see the user manual on Pages 24, 74, and 75: https://downloadcenter.samsung.com/content/UM/202109/20210929010214001/WEA_R89X_R88X_R87X_R86X_EN_UM_071621_FINAL_AC.pdf Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144277505 Thank you for choosing Samsung. Have a great day! ^Chrystel
Answered by Samsung

Q: QuestionDoes it come with a manufacturer warranty?
Asked by Meli.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Black - (2021)
- A:Answer Yes
Answered by Samsungwatchworksgreatwit
Q: QuestionCan you shower with the device on? Can you swim in shallow water with it?
Asked by mojowatch.
- A:Answer No and no
Answered by MyMothersdaygift
Q: QuestionIs it for men?
Asked by Tina.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Black - (2021)
- A:Answer Yes
Answered by MyMothersdaygift
Q: QuestionIs this watch compatible with all android phones?
Asked by Compatibility.
- A:Answer You should not have a problem. I purchased this for my girlfriend and she own's a Oneplus phone and it works like a charm. She love's it tho!
Answered by antiid0tez
Q: QuestionCan you swim or shower with this watch on? Is there specific samsung phones it doesn't work with/Does it work with all Samsung phones?
Asked by Samsunger.
- A:Answer Ye sit does
Answered by Tazdevil
Q: QuestionDo you have to have a plan from your phone carrier in order to use the watch?
Asked by Rill.
- A:Answer That is a great question, Rill! For the Bluetooth version of the Galaxy Watch4, a plan is not needed from your phone carrier to use the watch. Thank you for asking this question. ^Kayla
Answered by Samsung

Q: QuestionDo my watch and phone have to have the same carrier?
Asked by Debbie.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Black - (2021)
- A:Answer No it doesn't
Answered by Aintnoblonde
Q: QuestionIs this waterproof?
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Black - (2021)
- A:Answer Hi There, Thank you for bringing this to our attention. I appreciate your inquiry about whether the Galaxy Watch 4 is waterproof or not. In line with this, the watch is designed to withstand dust and water resistance, with 5ATM rating resistance, which means submersion up to 50 meters per ISO standard 22810:2010. Please see its user manual on Page 24, 74, and 75 for further details: https://downloadcenter.samsung.com/content/UM/202109/20210929010214001/WEA_R89X_R88X_R87X_R86X_EN_UM_071621_FINAL_AC.pdf You may also visit this link for more water resistance tips: https://www.samsung.com/us/support/answer/ANS00078031/ Use Water lock mode for swimming with your smartwatch: https://www.samsung.com/us/support/answer/ANS00078058/ Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144244000 Thank you for choosing Samsung. Have a great day! ^Chrystel
Answered by Samsung

Q: QuestionCan it be use with a prepaid phone
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Black - (2021)
- A:Answer Yes
Answered by November
Q: QuestionIf I purchase a gps watch and decide to add it to my carrier later, can I?
Asked by Anonymous.
- A:Answer Yes, if you buy a watch that is capable of adding service
Answered by Dangbruhy
Q: QuestionIs the Galaxy Watch 4 compatible with the Oneplus 9?
Asked by mamabear.
- A:Answer I ALWAYS have Samsung Galaxy Note, which every one.
Answered by MichelleB
Q: QuestionIf I get a lte model does it still work with the Bluetooth if I don’t choose to get a number/plan for it(thinking I may choose to do so in the future)
Asked by Wondering.
- A:Answer Don't believe it will. You must do Bluetooth.
Answered by MichelleB
Q: QuestionCan I talk & hear phone calls directly from watch? Ear buds/ear phone not required? I don't need to use phone speaker or mic? Just need to be connected to phone?
Asked by LM.
- A:Answer Yes
Answered by MichelleB
Q: QuestionDoes this work with Motorola phones?
Asked by Sharky.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Black - (2021)
- A:Answer I only use Samsung Galaxy Note.
Answered by MichelleB
Q: QuestionWill this watch sync with Pelton?
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Black - (2021)
- A:Answer No, Peloton will only sync with iPhone.
Answered by Anonymous
Q: QuestionWhat Galaxy smart watches work with the Galaxy S7 phone
Asked by Joker.
- A:Answer I am sure it does.
Answered by MichelleB
Q: QuestionDoes this watch have a touch screen? Can I move between different functions by touching the screen or does it have a bezel/button functionality?
Asked by KAC.
- A:Answer It has a touchscreen. And you can also set up Bixby which is kind of like Google Assistant.
Answered by Eclipsedigital
Q: QuestionMy Galaxy 4 watch says the apps will not connect to my phone. WHY WILL IT NOT CONNECT? I have a Galaxy S 9 phone.
Asked by Anonymous.
- A:Answer Make sure you are using Bluetooth on your phone the watch should connect and it will. Just do a scan of Bluetooth.
Answered by MichelleB
Q: QuestionWill it work with a Samsung galaxy s7?
Asked by Meegs.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Black - (2021)
- A:Answer Yes
Answered by rose




























