Questions & Answers
- Model:
- SM-R865UZKAXAA
- |
- SKU:
- 12189581
Q: QuestionDoes this watch track cardio minutes (minutes above a heart rate of "x" based on age)?
Asked by Walker.
- A:Answer Yes, yiu can customize your profile. It also can test your stress levels and so much more
Answered by LadyParsons
Q: Questionis the watch waterproof
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm LTE - Silver - (2021)
- A:Answer Very much so. Use in pool nearly everyday
Answered by Challenger
Q: QuestionDoes it work with Samsung 3 Note 20 Ultra 5G Phone ?
Asked by Vicki.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm LTE - Gold - (2021)
- A:Answer Hi Vicki! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Watch4 works with Galaxy Note20 Ultra 5G. Yes, phones with Android 6.0 and RAM 1.5 GB or higher are supported. For your reference, you may visit the link about "Samsung Smart Watch and Phone Compatibility": https://www.samsung.com/us/support/answer/ANS00082502/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144291938 Have a great day. Melardo
Answered by Samsung

Q: QuestionIs the band interchangeable
Asked by Trevor.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm LTE - Gold - (2021)
- A:Answer Yes, it is. There are many bands that you can buy on Amazon and are compatible with the Galaxy Watch 4 40mm.
Answered by Bell
Q: QuestionDoes this watch come with the hybrid leather band shown on samsung.com or a rubber one. I can't tell by pictures.
Asked by Galaxy4.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm LTE - Gold - (2021)
- A:Answer This version comes with a rubber band.
Answered by Blondieblues85
Q: QuestionWhy does this not work on Verizon wireless? I had to return my watch because no one (Verizon, best buy, Samsung) could get it activated. Seems like that should be good upfront.
Asked by Jenn.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm LTE - Gold - (2021)
- A:Answer I have Verizon Wireless and I activated/setup this watch and also connected it to the Galaxy Wearable app on my phone.
Answered by lindm0120
Q: QuestionHow much memory does the Galaxy Watch 4 have onboard?
Asked by DaisySunny.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm LTE - Gold - (2021)
- A:Answer That is a great question, Daisysunny! The Galaxy Watch4 comes with 16GB of internal storage with 7.9GB available. Thank you for asking this question. ^Kayla
Answered by Samsung

Q: QuestionIs pink gold on Samsung the same as gold on bestbuy.com
Asked by Pinkdiva.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm LTE - Gold - (2021)
- A:Answer Yes, that is what i got last year And if you order it and its not right, you can gi straight to the store and its a no hassle return.
Answered by LadyParsons
Q: QuestionDoes this watch have a golf app available that will tell you how far away the pin is as you walk around the gold course?
Asked by JoJoJerseygirl.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm LTE - Gold - (2021)
- A:Answer I don't think so
Answered by RoeG
Q: QuestionWhat is the size (width) of the band?
Asked by AnnG.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm LTE - Silver - (2021)
- A:Answer 20mm band for all Galaxy Watch 4 models, whether 40mm, 44mm, 42mm Classic, or 46mm Classic
Answered by U2BrockUS
Q: QuestionIs the watch water resistant? Can I swim with the watch on?
Asked by Spencer.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm LTE - Silver - (2021)
- A:Answer Hi Spencer, Thank you for reaching out. We value your query about whether the Galaxy Watch is water-resistant or not. IN line with this, the device has an IP68 rating for Ingress Protection which indicates it's water-resistant for up to 30 minutes. Alongside that is a 5ATM rating which means it is immersion proof for up to 50 meters of depth limit per ISO standard 22810:2010. For more information, kindly visit the user manual on Page 75: https://downloadcenter.samsung.com/content/UM/202108/20210817054125174/WEA_R89X_R88X_R87X_R86X_EN_UM_071621_FINAL_AC.pdf Here's another link to an article for the water-resistance tips: https://www.samsung.com/us/support/answer/ANS00078031/ Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144298484 Thank you for choosing Samsung. Have a great day! ^Chrystel
Answered by Samsung

Q: QuestionDoes it measure heart rate and blood pressure?
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm LTE - Silver - (2021)
- A:Answer It does, yes, but blood pressure is currently not officially available in the United States, pending FDA approval.
Answered by babblin5
Q: QuestionIs this watch equiped with GPS tracking for kids? I dont want to send my 7 yr old to school with a phone. Was wondering if this is a good alternative?
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm LTE - Gold - (2021)
- A:Answer it has gps. it does not work with life 360 app though.
Answered by NaderB
Q: QuestionWill it work with other phones that are not Samsung? I have Motorola one 5g Ace?
Asked by Jenny.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm LTE - Gold - (2021)
- A:Answer Yes . You will have to download the galaxy wearable app to use it.
Answered by Blue
Q: QuestionThe ads for this watch shows where you can customize face image to match watch band. Those images are not on my phone or app. One person said it came on her watch. Another said I have to buy the image. So where do I find/get the images to match the bands?
Asked by lindm0120.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm LTE - Gold - (2021)
- A:Answer Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Watch4. You can download the Samsung Wearable app to manage and customize the watch face. Here is the link to guide you. Manage watch faces for your Samsung smartwatch https://www.samsung.com/us/support/answer/ANS00080308/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144272400 Have a great day. ^Charles
Answered by Samsung





























