Questions & Answers

Q: QuestionDoes it track your steps?

Asked 4 years ago by ren.

• A:Answer Yes it does.

  Answered 4 years ago by SunshineVerified Purchase

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Q: Questionis there a monthly fee you need to pay for the services

Asked 4 years ago by Anonymous.

• A:Answer No you bluetooth the watch to your phone unless you get a network specific model

  Answered 4 years ago by PiranhaVerified Purchase

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Q: QuestionCan the fall detection send notifications to family with Apple devices? Can the watch share locations with Apple devices?

Asked 4 years ago by Josie.

This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 44mm BT - Green - (2021)

• A:Answer No only with samsung device.

  Answered 3 years ago by SamsungFan

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Q: QuestionCan this Samsung - galaxy watch 4 link with a samsung S8 active cell? Can I make and answer calls from this smartwatch?

Asked 4 years ago by Anonymous.

• A:Answer Yes

  Answered 4 years ago by DankVerified Purchase

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Q: QuestionI have an Active 2 looking to upgrade. Main concern is does this have the SpO2 and can it record the SpO2 continually like it does for the HR monitor ?

Asked 4 years ago by dannyg.

• A:Answer Yes

  Answered 4 years ago by Samsungfan

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Q: QuestionDoes this watch support MST for Samsung Pay as the S3 smart watch does from a few years ago?

Asked 4 years ago by Dan0Sterling.

• A:Answer Yes it has Samsung pay

  Answered 4 years ago by DankVerified Purchase

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Q: QuestionDoes it come with a charger?

Asked 4 years ago by haleb55.

• A:Answer Yes

  Answered 4 years ago by JasonVerified Purchase

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Q: QuestionIs this for men and women

Asked 4 years ago by Chiz.

• A:Answer Hi Chiz, Thank you for reaching out and taking an interest in whether the Galaxy Watch 4 suits men and women. To answer your question, it's unisex and looks good on anyone. For more information, please visit our website: https://www.samsung.com/us/watches/galaxy-watch4/buy/ You may visit our website so you can purchase several watch bands and there's a lot to choose from: https://www.samsung.com/us/mobile/wearables/wearables-accessories/ Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144267038 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 4 years ago by Samsung

  
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Q: QuestionIs the step counter function gone on this new watch?

Asked 4 years ago by jojojojo.

• A:Answer Nope it has both Samsung fit and Google fit

  Answered 4 years ago by John

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Q: QuestionSince the Galaxy 4 watch is now on WearOS, will the ECG /blood pressure feature's work and or sync on a Motorola phone that has Samsung Health installed?

Asked 4 years ago by onAclick.

• A:Answer I bought that assuming it would, but no, it officially does not. There are ADB work arounds supposedly. I have not tried it yet.

  Answered 4 years ago by Th3ArCh0nVerified Purchase

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Q: QuestionSamsung galaxy watch 4 is it waterproof

Asked 4 years ago by j.

• A:Answer Hi J, Thank you for bringing this to our attention. I appreciate your inquiry regarding if this Galaxy Watch 4 is waterproof. To answer your question, it is water-resistant, and it has a submersion of up to 50 meters per ISO standard 22810:2010. They are not intended for scuba diving. Avoid excessive, sudden temperature changes and high-velocity activities. Falls and shocks may breach integrity. Please see the user manual on Pages 24, 74, and 75 for further information: https://downloadcenter.samsung.com/content/UM/202109/20210929010214001/WEA_R89X_R88X_R87X_R86X_EN_UM_071621_FINAL_AC.pdf Please see the user manual on Pages 24, 74 and 75 for further information: https://downloadcenter.samsung.com/content/UM/202109/20210929010214001/WEA_R89X_R88X_R87X_R86X_EN_UM_071621_FINAL_AC.pdf Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144269794 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes the watch have a stopwatch?

Asked 4 years ago by NVH.

• A:Answer Yes! The Galaxy Watch4 does have a stopwatch available. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionI've been wanting one super badly but I don't know yet. Can you answer and see text messages? Can you make phonecalls?

Asked 4 years ago by Gingersnap.

• A:Answer Yes

  Answered 4 years ago by MineVerified Purchase

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Q: QuestionDoes the cellular model support the network in other countries, such as China and France?

Asked 4 years ago by Steve.

• A:Answer What networks do they have?

  Answered 3 years ago by Katie

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Q: QuestionIs it possible to get a silver watch with black bands?

Asked 4 years ago by Hibernate.

• A:Answer You can purchase watch bands for this device. The band comes off easily to be replaced by any other that is compatible with the size and make.

  Answered 4 years ago by Gibby

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Q: QuestionIs this model compatible with Galaxy J3V smartphone?

Asked 4 years ago by Darwin.

• A:Answer Does the Galaxy J3V have bluetooth? Does it have Samsung Gear? If yes, there's your answer.

  Answered 3 years ago by Katie

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Q: QuestionIs the watch back also made entirely of aluminum?

Asked 4 years ago by Jon44.

• A:Answer No, there are sensors.

  Answered 3 years ago by Katie

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Q: QuestionDo I have to add to service plan or can I just use it Ike a fitbit

Asked 4 years ago by Ken.

This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 44mm BT - Green - (2021)

• A:Answer You do not have to add a service plan and it can be used just like a fitbit.

  Answered 4 years ago by Conky

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Q: QuestionDoes this watch have to have it's own cell number, i.e. I have to pay for another cell line)?

Asked 4 years ago by Anonymous.

• A:Answer On lte version, is up to you if you want that feature on, then line is needed, but also can be used as Bluetooth as well.

  Answered 3 years ago by SamsungVerified Purchase

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