Questions & Answers

Q: QuestionWhat does unlocked mean which is the other option next to BT (Blue Tooth)?

Asked 2 years ago by Unlocked.

• A:Answer "Unlocked" means that the cellular capability of this watch (LTE) is not limited to a specific cell service provider. Some cell providers "lock" a watch or a phone to their specific service, to incentivize you to stay with them, usually in exchange for a discount on the price of the device. This watch will work with most any cell service provider. That being said... check on the details of your cell plan to see if they charge a monthly fee for adding an LTE watch. You want to be sure you know that before setting up the watch. My plan allows my LTE service to be shared by the watch without additional charge; I'd have thought twice about an LTE watch if I had to pay an extra $5 or $10 a month for using it on my cell plan. Actually, I'd probably have switched to a different cell service rather than paying an extra fee. Hope that helps!

  Answered 2 years ago by JamesVerified Purchase

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Q: QuestionWhat does it mean when it says 'unlocked?'

Asked 2 years ago by Bill.

• A:Answer Unlocked means that the watch or phone is not assigned to any cellular carrier. I only purchase unlocked phones and watches, so i can move to any cellular carrier of my choosing, i.e. Verizon, AT&T or T-Mobile.

  Answered 2 years ago by RobGVerified Purchase

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Q: QuestionDoes this watch or any other Samsung model watch have the ability to make phone calls on its own. Does it have a SIM or a eSim so that is is a separate free standing phone or must you always have your rsmartphone nearby

Asked 2 years ago by Anonymous.

• A:Answer Greetings, thank you for finding the opportunity to ask us your question about the Samsung Galaxy Watch6. That's a great question! LTE enabled devices are ones that utilize a cellular network to access the internet, to make and/or receive calls and/or messages without the need of being paired to a smartphone. LTE watches can leave their counterparts behind and still remain connected to the world! Let us know if you have any other questions for us by contacting Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionSamsung 5 was best known for freezing, -never to work again after, - an update that they pushed. It became a $300.00 paper weight. To my knowledge Samsung never fixed that issue. Has Samsung 6 had any similar problems?

Asked 2 years ago by JenaM.

• A:Answer I don't know yet. My Samsung 5 froze and seemingly died overnight. I bought the Samsung 6 to replace it and so far have not had that issue, but it's early.

  Answered 2 years ago by MAK91354Verified Purchase

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Q: QuestionWill I be able to use the unlocked Samsung galaxy watch 6 with my Verizon account?

Asked 2 years ago by Anonymous.

• A:Answer Yes, you can easily pair your unlocked Galaxy watch with your Verizon phone. Verizon charges an activation fee initially and then $10 dollars monthly for the service.

  Answered 2 years ago by RobGVerified Purchase

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Q: QuestionWhat is the battery life on the 6 model? Is is easy to change the watch band?

Asked 1 year ago by sasha164.

• A:Answer Howdy Sasha164, thanks for taking the available time out of your busy day to ask us your questions about the Samsung Galaxy Watch6. The Galaxy Watch6 battery can last up to 40 hours so that you have enough power to do everything that you would like to do in your day. However, this all can vary depending on how you use your watch. When you finally need to power up your Watch6, you can quickly charge it back up from 0% to 45% in just 30 minutes! Changing out your watch band is simple! Check out, "How to change the band on your Samsung smart watch" for step-by-step instructions when you're ready to swap out your bands. Let us know if you have any other questions for us by reaching out to Samsung Support. Thanks for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionJust purchased Watch6, does this detect AFIB

Asked 2 years ago by Js.

• A:Answer Hi Js, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy Watch6. The Galaxy Watch6 can record an electrocardiogram (ECG) for 30 seconds similar to a standard single-lead ECG. The ECG Monitor app also checks the recording for signs of Atrial Fibrillation—a common form of irregular heart rhythm. The ECG app is not intended for users with known arrhythmias other than atrial fibrillation or users under 22 years old. Users should not interpret or take clinical action based on the device output without consultation of a qualified healthcare professional. The ECG app is not intended to replace traditional methods of diagnosis or treatment. However, you can review your ECG readings as daily, weekly, and monthly charts, or access detailed reports for each measurement. You can share the PDF report of your ECG recording with your healthcare provider using Samsung Health Monitor app on your compatible Galaxy smartphone. If you think of any other questions for us or if you would like further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes this model have a stopwatch feature to time workouts?

Asked 2 years ago by Justjen1972.

• A:Answer yes

  Answered 2 years ago by SusanL

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Q: QuestionDoes it have fall detection

Asked 2 years ago by Jimbo.

• A:Answer yes, it does, I was surprised to see the message asking if I had fallen and the option to press for emergency help

  Answered 2 years ago by InksearchVerified Purchase

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Q: QuestionI want to purchase this for my son so I can track him on the GPS and also call/text him. Is this a problem if he does not have a phone to sync to? I have a watch paired to my phone already. Can i call/text him from my phone to his synced watch of same pho

Asked 2 years ago by BUBS.

• A:Answer I am assuming that your final sentence was going to say, "of same phone number?" If that is what you were asking, I'm 99% sure that the answer is "no." I'm doubtful that you can sync two watches to the same phone to begin with... but that's not the main obstacle. Even if you could, both watches would share the same phone number as the phone, and you can't call yourself; your call will take you to your voicemail box if you do. For this to work, I believe you'd have to have a separate cell phone for your son, with its own number... and then the watch could make and receive calls independently even when the son's phone is somewhere else. Note that some functions depend upon the phone and watch being paired and connected to each other through Bluetooth. Don't know about GPS tracking of his watch by your phone....

  Answered 2 years ago by JamesVerified Purchase

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Q: QuestionDoes this phone have bluetooth avaibility? The only way to connect it to Tracfone is via bluetooth. Need to know before I purchase.

Asked 2 years ago by SJ.

• A:Answer Yes it has bluetooth

  Answered 2 years ago by WendyRVerified Purchase

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Q: QuestionAre galaxy watched compatible with all galaxy phones and is it compatible under boost mobile?

Asked 2 years ago by CHILL.

• A:Answer I haven't been able to get the full use of using the watch without the phone within a certain range under my MetroPCS plan.

  Answered 2 years ago by GeraldineMVerified Purchase

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Q: QuestionDoes it have samsung pay

Asked 2 years ago by Abbs.

• A:Answer Yes it does, works fine too

  Answered 2 years ago by IlonaKVerified Purchase

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Q: QuestionDoes this watch have fall/crash detection?

Asked 2 years ago by Kiteford.

• A:Answer Yes it does, it will sent emergency SOS text with your current location to your emergency contacts. It will do so even if you accidentally hit watch of desk etc.

  Answered 2 years ago by IlonaK

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Q: QuestionIs the galaxy 6 the only one that comes with the e Sim or isims card?

Asked 2 years ago by Tretre.

• A:Answer yes

  Answered 2 years ago by PatriciaHVerified Purchase

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Q: QuestionWhere can I purchase watch bands for the galaxy 6 watch

Asked 2 years ago by gailie.

• A:Answer Amazon has a great selection of bands with good prices.

  Answered 2 years ago by LauraWVerified Purchase

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Q: QuestionI currently have the Galaxy Watch5 LTE 44mm Silver. It is so big, bulky and heavy on my small wrist, would the Watch6 LTE be any smaller and fit more comfortably?

Asked 2 years ago by Anonymous.

• A:Answer Absolutely

  Answered 2 years ago by CoolchrisVerified Purchase

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Q: Questioncan i use samsung galaxy 6 watch with Lyca mobile as they have esim ?

Asked 1 year ago by BestBuy.

Q: QuestionIf I would fall would this device call 911 or emergency assistance to help me.

Asked 2 years ago by Fakename.

• A:Answer You can set up an option for this.

  Answered 1 year ago by SaraLee

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