Questions & Answers

Q: QuestionIs this watch compatible with the Samsung S9 phone

Asked 1 week ago by Scott.

• A:Answer Hey there Scott, thank you for asking us your question about the Samsung Galaxy Watch7. The Galaxy Watch 7 is not compatible with the Galaxy S9. The Galaxy Watch7 requires a phone running Android 11 or higher, while the Galaxy S9 officially supports up to Android 10. Feel free to check out, "Samsung Galaxy smart watch and phone compatibility" if you would like to learn more about compatibility. Let us know if you have additional questions by reaching out to Support. Thanks for choosing Samsung! - Debra

  Answered 1 week ago by Samsung

  
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Q: QuestionCan you add the app Smart caddie?

Asked 1 month ago by Ildo.

This question was asked about the related product: Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)

• A:Answer Aloha Ildo, thanks for asking us your question about the Samsung Galaxy Watch7. Yes, you can add the Smart Caddie app to the Galaxy Watch7. Please feel free to contact Support if you have additional questions for us. Thanks for being a dedicated Samsung customer. - Debra

  Answered 3 weeks ago by Samsung

  
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Q: QuestionDoes the watch detect snoring?

Asked 1 month ago by Amy.

• A:Answer Yes

  Answered 1 month ago by Kbinky9697

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Q: QuestionAre you able to sync email to the Samsung Galaxy Watch7?

Asked 1 month ago by LisaP.

• A:Answer Yes

  Answered 1 month ago by Kbinky9697

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Q: QuestionDoes this come with the charger or have to buy separate.

Asked 3 months ago by Mookie.

• A:Answer Hi Mookie, thank you for asking us your question about the Samsung Galaxy Watch7. Yes, the advertised Galaxy Watch7 comes with a magnetic wireless charging cable (USB Type-C) included in the box. However, a wall adapter/charging brick is not included; you will need to use your own USB-C power adapter. If you have any other questions for us, please let us know by reaching out to Support. Thank you for being a valued Samsung customer. - Debra

  Answered 1 day ago by Samsung

  
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Q: QuestionIf I delete any contacts or messages from my watch does it also delete them from my phone

Asked 3 months ago by Dovie.

• A:Answer Yes

  Answered 2 months ago by KlouVerified Purchase

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Q: QuestionDoes the watch come with a warranty? Or do I have to purchase one ? How do I purchase one when i already bought the item ? I’m

Asked 3 months ago by Sagussy.

• A:Answer Purchase the warranty on my own

  Answered 2 months ago by KlouVerified Purchase

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Q: QuestionWhat's the model number?

Asked 3 months ago by Rick.

• A:Answer Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)

  Answered 2 months ago by Bertha

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Q: QuestionFall detection??

Asked 3 months ago by Debbi.

• A:Answer Yes

  Answered 1 month ago by Kbinky9697

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Q: QuestionWhat does unboxed mean

Asked 3 months ago by Nik.

• A:Answer Removing the item from the package

  Answered 2 months ago by KlouVerified Purchase

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Q: QuestionIs it compatible with a moto g

Asked 3 months ago by Phil.

• A:Answer Hey there Phil, thank you for asking us your question about the Samsung Galaxy Watch7. The Galaxy Watch7 is compatible with phones with Android 11 and higher. Check out, "Samsung Galaxy smart watch and phone compatibility" if you would like to learn more. Let us know if you have additional questions for us by contacting Support at your leisure. Thanks for being a loyal Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionCan this watch be used for gps maps /location services? Is it LTE? Bluetooth?

Asked 3 months ago by kel.

• A:Answer Yup! I use bluetooth because otherwise you have to pay for LTE coverage.

  Answered 3 months ago by ZachLVerified Purchase

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Q: Questioncan you change the band to adapt for someone with small wrists?

Asked 3 months ago by watchband.

• A:Answer Good day Watchband, thanks for asking us your question about the Samsung Galaxy Watch7. Yes, you can absolutely change the watch band on this device. Check out, "How to change the band on your Samsung smart watch" if you would like to learn more. Please do not hesitate to contact Support if you think of additional questions. Thanks for being a faithful Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionIs this watch compatible with Google Pixel 10 pro?

Asked 3 months ago by Kato.

• A:Answer Good day Katy, thanks for asking us your question about the Samsung Galaxy Watch7. The Galaxy Watch7 is compatible with phones that have Android 11 and higher. Check out, "Samsung Galaxy smart watch and phone compatibility" if you would like to learn more about compatibility. Let us know if you have any other questions for us by reaching out to Support. Thank you for being a loyal Samsung customer. - Debra

  Answered 1 day ago by Samsung

  
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Q: QuestionDoes this watch have fall detection?

Asked 3 months ago by LiGle.

• A:Answer No

  Answered 3 months ago by Mets

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Q: QuestionWill.this play music

Asked 3 months ago by Anonymous.

• A:Answer Yes, but you need to have your phone nearby with bluetooth turned on.

  Answered 3 months ago by homemakerVerified Purchase

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Q: QuestionDo you have to put a credit card "on file" with this watch to activate?

Asked 3 months ago by Anonymous.

• A:Answer No

  Answered 3 months ago by AnonymousVerified Purchase

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Q: QuestionDoes this watch have fall detection? Can it alert family?

Asked 4 months ago by Jo.

• A:Answer Yes it does.

  Answered 2 weeks ago by BethanyFVerified Purchase

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Q: QuestionCan I add a line to this watch, or do I need phone near by?

Asked 4 months ago by Looking.

This question was asked about the related product: Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)

• A:Answer Bluetooth.\nSupposedly 3 hundred feet , but consistently it has worked for me about a hundred fifty feet.

  Answered 3 months ago by Raymond

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