Questions & Answers
- Model:
- SM-L300NZGAXAA
- |
- SKU:
- 11980686
Q: QuestionHow to set up having trouble
Asked by Debbie.
- A:Answer Aloha Debbie, thanks for reaching out about your Samsung Galaxy Watch7. To get your device connected, please begin by pressing and holding the Power/Home for a few seconds. Then begin Bluetooth paring your compatible smartphone and your watch. Also, download the Samsung Health app. Please take a moment to review, "Setting up your Samsung smart watch with or without a phone" to assist with the completion of your device setup. If you have additional questions or if you would like any further assistance, please feel free to reach out to Support. We're always happy to help in any way that we can! Thanks for choosing Samsung! - Debra
Answered by Samsung
Q: Questionwhat does 40 mm bt mean?
Asked by chocolate.
- A:Answer 40mm is the watch face diameter. This one is 40 millimeters across. Bt stands for bluetooth, which is how it connects to your phone to update and synchronize apps and watch faces.
Answered by ZachL
Q: QuestionIs this watch water proof?
Asked by Anonemus.
- A:Answer Yes. I shower with it daily and have swum with it. It has a waterlock setting which I turn on prior to getting it wet, and when I'm done I turn it off. The watch then spits out any moisture that got into its holes haha.
Answered by ZachL
Q: QuestionHow much is the monthly fee for this watch?
Asked by Anonymous.
- A:Answer Howdy, thanks for asking us your question about the Samsung Galaxy Watch7. There is no monthly subscription fee associated with the advertised Galaxy Watch7 (BT). If you have additional questions or if you would like any further assistance, please let us know by contacting Support. Thanks for choosing Samsung! - Debra
Answered by Samsung
Q: QuestionHow often do I need to charge this? How long does it keep a charge for?
Asked by Elina.
- A:Answer I charge every night for like 15 minutes because an 8 hour usage for me is only 10 percentage
Answered by AdamW
Q: QuestionIs it water proof
Asked by GREATPRICAMO.
- A:Answer Hey Onion, thank you for taking the opportunity to ask us your question about the Samsung Galaxy Watch7. No, the Galaxy Watch7 is not waterproof, however, it is consistent with a 10ATM water-resistance classification (up to 100m of water for up to 10 minutes) and IP68 rating (up to 6 feet of water for up to 30 minutes). If you have additional questions, please feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra
Answered by Samsung
Q: QuestionDo I need a data plan?
Asked by Dr.
This question was asked about the related product: Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
- A:Answer No you do not
Answered by Forrest628
Q: QuestionWHAT IS THE BATTERY LIFE
Asked by JONES.
- A:Answer Good day JONES, thanks for taking the time to ask us your question about the Samsung Galaxy Watch7. The Galaxy Watch7 battery can last for several days, depending on your settings and how you use your device, before needing to be recharged. If you have any other questions, let us know by contacting Support. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung
Q: QuestionIs there a metal watchband that will match the color of the actual watch? What size watchband will fit? Will the 7 fit 6, 5, 4 watchbands since Samsung doesn't offer a metal watchband for the 7?
Asked by CCBB.
- A:Answer You'll find that many third party watchbands are available on Amazon that will fit this watch perfectly, if needed. However, the cream colored watchband that comes with the watch is very comfortable and stylish!
Answered by 75Flyer
Q: QuestionWhat band size comes with this on Best Buy? On the Samsung website you can choose S/M or M/L but it doesn't seem to be listed anywhere on Best Buy's site.
Asked by Zeke.
This question was asked about the related product: Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
- A:Answer If it is the 40 mm watch, it will come with S/M size. If it is the 44 mm watch, it will come with M/L size.
Answered by Julian
Q: QuestionIs this especific watch an US model?
Asked by Anonymous.
- A:Answer Hello, thank you for reaching out with your question about the Samsung Galaxy Watch7. Yes, the advertised Galaxy Watch7 is the U.S. version of this device. However, the Bluetooth version of the Galaxy Watch7 works internationally when paired with your phone. It utilizes your phone's Bluetooth connection for data, tracking, and notifications, regardless of the country. Some key restrictions may include potential lack of ECG feature in certain regions and Samsung Pay needing bank re-authentication. If you have additional questions for us, please do not hesitate to contact Support. Thanks for choosing Samsung! - Debra
Answered by Samsung
Q: QuestionCan I pair with my iPhone and if so are there any limitations?
Asked by Sam.
- A:Answer Salutations Sam, thanks for reaching out with your question about the Samsung Galaxy Watch7. No, the advertised Galaxy Watch7 is not compatible with iPhones. It requires an Android phone running Android 10 or higher with 2GB+ RAM and Google Play services, neither of which is supported by iOS. Also, there is no official Samsung Galaxy Wearable app available for the iPhone to pair or set up the Watch 7. Feel free to check out, "Samsung Galaxy smart watch and phone compatibility" if you would like to learn more about our compatibility. If you have any other questions for us or if you would like further assistance, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung
Q: QuestionIs this watch compatible with the Samsung S9 phone
Asked by Scott.
- A:Answer Hey there Scott, thank you for asking us your question about the Samsung Galaxy Watch7. The Galaxy Watch 7 is not compatible with the Galaxy S9. The Galaxy Watch7 requires a phone running Android 11 or higher, while the Galaxy S9 officially supports up to Android 10. Feel free to check out, "Samsung Galaxy smart watch and phone compatibility" if you would like to learn more about compatibility. Let us know if you have additional questions by reaching out to Support. Thanks for choosing Samsung! - Debra
Answered by Samsung
Q: QuestionCan you add the app Smart caddie?
Asked by Ildo.
This question was asked about the related product: Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
- A:Answer Aloha Ildo, thanks for asking us your question about the Samsung Galaxy Watch7. Yes, you can add the Smart Caddie app to the Galaxy Watch7. Please feel free to contact Support if you have additional questions for us. Thanks for being a dedicated Samsung customer. - Debra
Answered by Samsung
Q: QuestionAre you able to sync email to the Samsung Galaxy Watch7?
Asked by LisaP.
- A:Answer Yes
Answered by Kbinky9697
Q: QuestionDoes this come with the charger or have to buy separate.
Asked by Mookie.
- A:Answer Hi Mookie, thank you for asking us your question about the Samsung Galaxy Watch7. Yes, the advertised Galaxy Watch7 comes with a magnetic wireless charging cable (USB Type-C) included in the box. However, a wall adapter/charging brick is not included; you will need to use your own USB-C power adapter. If you have any other questions for us, please let us know by reaching out to Support. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung
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- $399.00$399.00The price was $649.99


































