Questions & Answers

Q: QuestionDoes this watch monitor blood oxygen level?

Asked 1 year ago by skncd.

This question was asked about the related product: Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)

• A:Answer Yes. You can measure your blood oxygen level.

  Answered 1 year ago by Bettina

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Q: QuestionCan this watch track lap swimming in a pool?

Asked 1 year ago by Kate.

• A:Answer Thanks for reaching out to us, Kate. With the Galaxy Watch7, you can challenge yourself on your next run or bike ride using tracking with Galaxy AI, which compares your current performance to your last. Improve your swimming technique with stroke analysis and SWOLF score. If you have any further questions, do not hesitate to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionAre the Samsung Galaxy watches compatible with Google pixel phones?

Asked 1 year ago by Barb.

• A:Answer We appreciate you reaching out with your question about the Galaxy Watch7, Barb. The Galaxy Watch 7 and Galaxy Watch Ultra must be paired with a Samsung Galaxy smartphone with Android 11. If your device meets these requirements, you should be able to pair your watch with your phone. For any further assistance, please reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: Questionwill a USA purchased samsung galaxy watch work in the Uk

Asked 1 year ago by UKJan.

• A:Answer That can depend if it is LTE compatible or not, so I am not 100% sure

  Answered 1 year ago by RandtLVerified Purchase

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Q: QuestionIs this Samsung Galaxy Watch 7 compatible with Dexcom G7 system and able to receive readings

Asked 1 year ago by Johnboy.

This question was asked about the related product: Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)

• A:Answer Hello Johnboy, thank you for finding the time out of your lively day to ask us your question about the Samsung Galaxy Watch7. Without having specs available on your current device, we recommend reaching out to the manufacturer of your Dexcom to inquire about compatible with this device. If you have any other questions for us, let us know by reaching out to Samsung Support at your leisure. Thank you for being a treasured Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this have female health tracking? And will it work with a Galaxy A21 phone?

Asked 1 year ago by Anonymous.

• A:Answer It's great to hear from you! We see that you reached out to inquire about the Galaxy Watch7. The Watch7 does come with period and ovulation tracking. You can take the guesswork out of your cycle with your own personal tracker, right on your wrist. Galaxy Watch7 senses slight changes in temperature while you sleep to help predict your next period and ovulation. This Watch should work with your Galaxy A21. If you have any further inquiries, please reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat is the battery life before recharging?

Asked 1 year ago by Battery.

This question was asked about the related product: Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)

• A:Answer About a day and a half.

  Answered 1 year ago by JanetN

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Q: QuestionCan the watch control the flex 5 fold video camera

Asked 1 year ago by dave.

This question was asked about the related product: Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)

• A:Answer Thank you for reaching out to inquire about the Galaxy Watch7, Dave. The Galaxy Watch offers more than just telling time and sending text messages; it can also control the camera of a Galaxy Phone and display what your phone is seeing! This feature is perfect for taking group photos, as it allows you to see the scene before you capture the shot. If you have any further questions, please don't hesitate to contact us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionWill it work dexcom G7 Gulcose senors

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)

• A:Answer Hey there, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy Watch7. Without having more information available regarding your sensors and without being able to ask you any follow up questions to probe further, I suggest reaching out to the manufacturer of your sensor to inquire about compatible devices with their products. Thank you for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I use the pandora music app on this watch? Will it work if I want to go on a run and listen to music but I do not want to have my phone on me.

Asked 1 year ago by Chiquad.

This question was asked about the related product: Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)

• A:Answer Thanks for reaching out to ask about the Galaxy Watch7, Chiquad. The Galaxy Watch7 Bluetooth model does not support standalone streaming, meaning you would need to have your phone with you to use the app you mentioned. To check if the app you mentioned is compatible, you would need to check on the Galaxy Wearable app. If you have any further questions, please be sure to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat band size comes with this on Best Buy? On the Samsung website you can choose S/M or M/L but it doesn't seem to be listed anywhere on Best Buy's site.

Asked 1 year ago by Anonymous.

• A:Answer I've got the 40mm and it came with S/M band.

  Answered 1 year ago by LeticiaH

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Q: QuestionIs this watch 7 compatible with iPhone 12

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)

• A:Answer Thanks for reaching out to us with your inquiry. We see that you are interested in the Galaxy Watch7. At the moment, the Watch7 is only compatible with phones with Android 10.0 and RAM 2.0 GB or higher are supported. If you have any further questions, please reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionWill ecg on Galaxy watch 7 work with non Samsung phones? Current models are not universal to android. BP and ecg only work with Samsung phones. Very frustrating to be honest.

Asked 1 year ago by LttlJo.

This question was asked about the related product: Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)

• A:Answer The ECG and sleep apnea detection features are available exclusively through the Samsung Health Monitor app, which can only be accessed on Samsung Galaxy devices. Please note that when connected to non-Samsung mobile devices, some features may have limited support due to the different capabilities of each manufacturer. Additionally, certain features, such as Samsung Pay, are only available on Samsung smartphones. If you have any further questions, please be sure to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionCan you receive texts and emails from iPhones on this smartwatch?

Asked 7 months ago by Anonymous.

• A:Answer Hey there, thanks for taking the time to ask us your question about the Samsung Galaxy Watch7. The Galaxy Watch7 relies on Google Play services which is not supported on iOS. These devices are incompatible for this reason. Feel free to check out, "Samsung Galaxy smart watch and phone compatibility" to learn more about our compatibility options. If you think of additional questions for us or if you would like any further assistance, please contact Support at your leisure. Thanks for choosing Samsung! - Debra

  Answered 7 months ago by Samsung

  
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Q: QuestionWhat watch shows 02 levels and how accurate are they. Also what is the cost?

Asked 8 months ago by Ratty.

• A:Answer You answered 1 of three questions, thats 33%,you tell me how you did

  Answered 8 months ago by Anonymous

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Q: QuestionDoes this device have Bluetooth connectivity for other brands ( Motorola)of android phones

Asked 10 months ago by Ljss.

• A:Answer Good day Ljss, thank you for asking us your question about the Samsung Galaxy Watch7. Yes, the Galaxy Watch7 is compatible with phones that have Android 11 or higher. Check out, "Samsung Galaxy smart watch and phone compatibility" if you would like to learn more. If you have additional questions, please let us know by reaching out to Support. Thank you for being a faithful Samsung customer. - Debra

  Answered 10 months ago by Samsung

  
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Q: QuestionDoes it electronically change time?Lois Does it have a touch screen light? How often does it have to be charged? How long is the band? Does it have an alarm? What accessories go with this?

Asked 11 months ago by Lois.

• A:Answer Your watch will change time automatically. It is synced to your phone. The touch screen is lit. As far as charging, I guess it depends on usage, but this version does seem to need charging less frequently. The watch has all features of your phone, including alarm. The Galaxy Watch 7 comes with a charger.

  Answered 9 months ago by MaggieDVerified Purchase

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Q: QuestionMy watch will not charge. It stops at 9% then goes back down.

Asked 1 year ago by Valerie.

• A:Answer Howdy VMoore. thanks for taking the time to reach out to us about your Samsung Galaxy Watch7. If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. Please take a moment to review, "Samsung smart watch will not charge or power on" to help resolve what you may be experiencing with your Galaxy Watch7. Feel free to contact Support afterward if you would like any further assistance, Thanks for choosing Samsung! - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionIs the Samsung Galaxy 7 watch, compatible with the Fitbit App?

Asked 1 year ago by Bug.

This question was asked about the related product: Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)

• A:Answer Hi there Bug, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy Watch7. To ensure a smooth installation of apps on this device, a stable network connection is crucial when using the Galaxy Store on the watch, and a Bluetooth connection between watch and phone is required when installing via the phone. Take a moment to review, "Manage apps on your Samsung smart watch" if you would like to learn more about installing apps on your Galaxy Watch7. Let us know if you have any other questions for us by contacting Support at your leisure. Thank you for being a faithful Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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